Children's Home run by Omega Care Group Limited in Wirral

Inspection report for children's home: 2841910 1 Registered provider: Omega Care Group Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is owned and managed by a private company. It is registered to care for up to 2 children who may have social and emotional difficulties.

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Information about this children's home

There was one child living in the home at the time of this inspection. The inspector spent time with the child to understand their experiences of living there.

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Information about this children's home

The manager registered with Ofsted in June 2025.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children's home provides highly effective services that consistently exceed the standards of good. The actions of the children's home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 17 December 2025

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: 2841910 2

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Inspection date Inspection type Inspection judgement

17/12/2025 Full Good Inspection report for children's home: 2841910 3

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Summary of findings

The child has made excellent progress from their starting point. Staff are committed and resilient and consistently provide a high standard of care. Their dedication creates a stable, nurturing environment where staff understand the child's needs well and meet them effectively. Leaders and managers provide clear direction and strong support to staff, resulting in highly effective leadership and management. There is a culture of continuous improvement that promotes positive outcomes for the child.

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Overall experiences and progress of children and young people: outstanding

Staff provide the child with loving, consistent care and know them exceptionally well. They are warm, caring and nurturing in their approach, helping the child feel valued, important and confident that they truly matter.

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Overall experiences and progress of children and young people: outstanding

Staff create positive and enjoyable experiences for the child. They take the time to listen to the child's wishes and work hard to fulfil them. For example, they organise kitchen discos, build dens and arrange day trips for activities such as magnet fishing. They document these experiences well in the child's records, and photos displayed throughout the home capture the positive memories they create together.

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Overall experiences and progress of children and young people: outstanding

The manager, staff and partner professionals have developed excellent working relationships. They collaborate effectively to ensure that they meet the child's individual needs. One professional said that the care provided by staff has 'transformed [the child’s] life' because of the patience, commitment and resilience they demonstrate consistently.

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Overall experiences and progress of children and young people: outstanding

The manager and staff go above and beyond to meet the child's health needs. When the child feels anxious about accessing healthcare, staff think creatively and adapt their approach to provide effective support. This has meant the child has accessed essential treatment that they have previously found difficult to engage with.

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Overall experiences and progress of children and young people: outstanding

The child is making significant and sustained progress in education. They have previously experienced difficulties accessing education, and staff have worked hard to remove barriers to learning and support smooth transitions between educational provisions. As a result, the child now attends school full time.

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Overall experiences and progress of children and young people: outstanding

Staff communicate with the child in a supportive and sensitive manner. They use role play and storytelling to help the child understand their experiences and emotions. This approach has helped the child develop friendships and gain a better understanding of their feelings. Inspection report for children's home: 2841910 4 The manager and staff recognise the importance of maintaining the child's family relationships. They actively support and promote these connections. A family member said that staff 'try every way possible to make sure they are happy'.

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How well children and young people are helped and protected: outstanding

The child has experienced a high number of restraint incidents. Staff work hard to understand the child's risks and behaviours and support needs. Following each incident, staff reflect carefully on their practice, and leaders and managers provide robust evaluation and oversight. This approach promotes good practice and helps staff to continually develop strategies that meet the child's individual needs. This work has led to the number of incidents reducing significantly.

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How well children and young people are helped and protected: outstanding

Staff ensure that the child is treated with unconditional positive regard and prioritise maintaining positive relationships. Following incidents, they support the child to explore their emotions and share their thoughts and feelings in a way that is appropriate to their age and understanding. This support helps the child recover quickly and move forward positively.

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How well children and young people are helped and protected: outstanding

A key strength of the staff team is their effective use of praise and reward to reinforce positive behaviour. Staff recognise and celebrate the child's achievements and progress. Instead of relying on punitive consequences, there is a focus on restorative practice, encouraging the child to reflect on their behaviour and learn from their experiences.

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How well children and young people are helped and protected: outstanding

The plans in place to support staff in safeguarding the child are highly personalised and demonstrate an excellent understanding of the child's needs and behaviours. Leaders and managers review these plans regularly to ensure that they accurately reflect the child's current risks and support needs.

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How well children and young people are helped and protected: outstanding

When the child makes allegations, staff follow the clear guidance set out in the child's safety plan. Leaders and managers provide effective oversight and involve relevant external agencies where appropriate. This ensures independent scrutiny and promotes safe practice.

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How well children and young people are helped and protected: outstanding

Safer recruitment practices are in place. However, records do not always clearly document gaps in some staff members' employment histories.

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The effectiveness of leaders and managers: outstanding

The home benefits from the leadership of an experienced and enthusiastic manager who is passionate about delivering high-quality care. He has developed a meaningful relationship with the child and receives strong support from a leadership team that genuinely cares and leads by example. Inspection report for children's home: 2841910 5 The manager is an incredibly strong advocate for the child. He works tirelessly to ensure that the child's needs are met and provides robust professional challenge when he believes decisions do not serve the child's best interests.

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The effectiveness of leaders and managers: outstanding

Staff speak very positively about the support they receive within the home. Leaders and managers make staff feel valued, listened to and well supported. Staff receive regular supervision, which is carried out to a high standard. Supervision sessions reflect and capture both the needs and risks for the child and learning and development for staff. This supports staff to feel confident and well equipped to carry out their roles effectively.

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The effectiveness of leaders and managers: outstanding

The manager places a strong emphasis on learning and development. He draws on research and theory to design bespoke training that reflects the child's individual needs. He responds proactively to emerging risks and ensures that staff have the knowledge and skills required to provide effective support. For example, when information emerged about potential harm the child had experienced before moving into the home, the manager arranged additional staff training the following day to ensure that staff were fully equipped to meet the child's needs. Inspection report for children's home: 2841910 6

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Recommendation

 The registered person should ensure that safer recruitment is followed consistently and all gaps in employment are explored and recorded. ('Guide to the Children's Homes Regulations, including the quality standards', page 61, 13.1).

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to The Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2841910 7

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Children's home details

Registered provider: Omega Care Group Ltd

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Children's home details

Registered provider address: 40-42 Kemble Street, Prescot L34 5SQ

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Inspector

Hayley Smith, Social Care Regulatory Inspector Inspection report for children's home: 2841910 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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