Busy Bees Day Nursery at Telford Priorslee

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage (EYFS), which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 26 May 2026 and 3 July 2026, we received concerns that the provider was not meeting requirements relating to staff: child ratios, safeguarding policies and procedures, training and skills, toilets and intimate hygiene, risk assessment, complaints, safer eating, safety of premises and complaints.

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Summary of outcome

On 27 July 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We found that the provider received allegations of harm against a member of staff which they investigated but failed to notify Ofsted of. It is an offence in the EYFS not to notify Ofsted of any allegations of serious harm or abuse by anyone living, working, or looking after children at the premises within 14 days.

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Summary of outcome

We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that children are appropriately seated and within sight and hearing of staff whilst eating

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Summary of outcome

n ensure that every child's care is tailored to meet their individual needs and that all children are included in daily routines and activities

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Summary of outcome

n ensure the safeguarding policy and procedure is consistently implemented and appropriate action taken in the event of an allegation being made against a member of staff.

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Summary of outcome

On 14 August 2026, we carried out a regulatory visit. We found that the provider had improved their knowledge and practice around safer eating and had increased the number of staff supporting at mealtimes. The provider had taken steps to improve daily routines so that all children receive support that is tailored towards their individual needs. Additionally, the provider had improved their knowledge and understanding of actions to take in the event of an allegation being made about a member of staff and had sought additional training for all staff to update their knowledge. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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