Children's Home run by ISupport Children's Services Ltd in Calderdale

Inspection report for children’s home: 2812743 1 Registered provider: ISupport Children's Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private company.

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Information about this children’s home

The home provides care for up to 3 children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, 2 children were living in the home, and the inspector spoke with them both.

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Information about this children’s home

The manager has been registered with Ofsted since September 2024.

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Inspection dates: 23 and 24 June 2026

Overall experiences and progress of children and young people, taking into account good

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Inspection dates: 23 and 24 June 2026

How well children and young people are helped and protected good

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Inspection dates: 23 and 24 June 2026

The effectiveness of leaders and managers good

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Inspection dates: 23 and 24 June 2026

The children's home provides effective services that meet the requirements for good.

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Inspection dates: 23 and 24 June 2026

Date of last inspection: 15 September 2025

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Inspection dates: 23 and 24 June 2026

Overall judgement at last inspection: good

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Inspection dates: 23 and 24 June 2026

Enforcement action since last inspection: none Inspection report for children’s home: 2812743 2

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Inspection date Inspection type Inspection judgement

15/09/2025 Full Good Inspection report for children’s home: 2812743 3

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Summary of findings

The home provides a nurturing environment, which allows the children living there to grow and develop. Children are supported in education and encouraged to follow their own interests and develop their personality and self-confidence.

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Summary of findings

The staff are well supervised and have fostered good relationships with the children. They understand the care plans and how they relate to each individual child. Staff ensure that these plans are implemented, with a focus on reducing risk to children and ensuring positive outcomes.

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Summary of findings

With oversight from the manager, areas for improvement are clearly identified. Opportunities are taken to develop practice across all areas of the home.

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Overall experiences and progress of children and young people: good

Staff effectively promote education and both children attend school full time. Staff have worked well to offer support to children when there have been barriers to attending education. For example, they travel a long distance to the preferred education setting. Staff understand the importance of children being in a setting that is supportive of their needs, while enabling them to maintain existing relationships with their peers.

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Overall experiences and progress of children and young people: good

Children have access to a wide range of activities, some of which they have not had the opportunity to experience previously. Children’s views and their own interests are considered, and children develop new skills, such as riding bikes. Children have also been on holidays with staff, which allows them to experience different activities and broaden their cultural learning. These trips have also supported the children in their social development.

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Overall experiences and progress of children and young people: good

Staff understand the importance of family and promote children’s time with people who are important to them. Where there have been challenges, staff have worked with the social worker and children's families to facilitate positive family time together. A family member said, ‘The staff are lovely and support the children well.’

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Overall experiences and progress of children and young people: good

One child has moved out of the home; however, this has been managed sensitively to ensure a positive outcome following a child-focused process. This demonstrates that staff understand the importance of smooth transitions and limiting the impact on children.

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How well children and young people are helped and protected: good

Incidents are managed well and clearly recorded. The risks to children living in the home are well understood. The manager ensures that clear risk management plans are in Inspection report for children’s home: 2812743 4 place to help staff manage these risks effectively. These plans are reviewed regularly and updated when incidents occur.

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How well children and young people are helped and protected: good

Staff rarely use physical intervention, and it is only used where necessary to protect children from harming themselves or others. The manager has clear oversight of any incidents that involve physical intervention. He takes learning opportunities from these situations to support the staff team in developing additional techniques to avoid a similar incident happening.

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How well children and young people are helped and protected: good

There are clear plans and protocols in place that are followed if a child is missing. These provide staff with detailed actions to protect the children from potential further risks. Staff have worked with the children to understand why they go missing. Professionals are appropriately engaged to support the children, with the aim of reducing future incidences of them going missing.

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How well children and young people are helped and protected: good

Staff build trust and develop supportive relationships with children, which enable open and honest conversations. Children said that they feel safe in the home. They have trusting relationships with staff and are able to discuss any concerns or worries.

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The effectiveness of leaders and managers: good

Staff are supervised regularly by the manager or a senior staff member. Supervision sessions are supportive. They guide practice and identify opportunities to improve. Supervision is used to further develop the staff team through training or shared reflection. Staff utilise support plans, which are well written and clearly demonstrate development from the children's starting points. They focus on action to support the children and help aid their progress.

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The effectiveness of leaders and managers: good

The manager completes regular reviews of the home that support his oversight. This auditing captures the care provided to the children and monitors progression or improvements needed. Staff said that they feel supported in their role and have confidence in the management of the home. One staff member commented that the manager is ‘very special’.

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The effectiveness of leaders and managers: good

The manager and responsible individual ensure that the physical environment is maintained to a high standard. Fixtures and fittings meet the needs of the children, and it feels and looks like a family home. Any damage or wear and tear are quickly and regularly repaired.

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The effectiveness of leaders and managers: good

The quality-of-care reviews conducted by the manager are data-led but do not include a more in-depth analysis. In addition, on occasions, the systems in place have not been used effectively to share information with other professionals in a timely manner. This is a missed opportunity to show increased learning.

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The effectiveness of leaders and managers: good

On occasion, the monthly progress reports have not been shared with the local authority in a timely manner. As such, professionals involved in the children's care do not have up- to-date information in respect of changes to care plans and risk. Inspection report for children’s home: 2812743 5 The manager must ensure that the staffing structure is met in line with the statement of purpose and submitted to the regulator within the correct timescales. Inspection report for children’s home: 2812743 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In order to complete a quality of care review the registered person must—

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Requirement Due date

establish and maintain a system for monitoring, reviewing and evaluating the quality of care provided for children. (Regulation 45 (2)(a))

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Requirement Due date

In particular, the manager must provide an analysis of the information obtained from their review, and how the learning will improve the quality of care for children. 25 September 2026

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Requirement Due date

The registered person must compile in relation to the children's home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b))

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Requirement Due date

In particular, the staffing list must be revised, as required, and shared with the regulator in a timely way. 25 September 2026

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child's placing authority effectively in the child's care, in accordance with the child's relevant plans; and

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Requirement Due date

seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of 25 September 2026 Inspection report for children’s home: 2812743 7 needs of children for whom it is intended that the children's home is to provide care and accommodation. (Regulation 5 (a)(d))

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Requirement Due date

In particular, ensure that reports regarding children are shared with the child's placing local authority in the timescales agreed.

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Recommendation

 The registered provider should ensure that they oversee the welfare of the children in their care through observation and engagement with each child, the home's staff, each child’s family/carers, where appropriate, and professionals involved in the care or protection of each child, including their social worker, independent reviewing officer, teachers, clinicians and other health professionals etc. (‘Guide to the children’s homes regulations, including the quality standards', page 54, paragraph 10.23)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2812743 8

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Children’s home details

Registered provider: ISupport Childrens Services Ltd

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Children’s home details

Registered provider address: Scout Hall, Lyndhurst Road, Huddersfield HD3 3HZ

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Inspector

Mark Green, Social Care Inspector Inspection report for children’s home: 2812743 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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