Children's Home run by Cameron & Cooper Limited in Surrey

Inspection report for children’s home: 1256973 1 Registered provider: Cameron & Cooper Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care for up to six children who experience social, emotional and mental health difficulties. It is owned and run by a private organisation. At the time of the inspection, five children were living in the home, one of which moved to their new semi-independent placement on the first day of the inspection.

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Information about this children’s home

Four of the children living at the home attend the organisation’s school, which is located on the same site. Inspectors only inspected the social care provision.

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Information about this children’s home

The manager has been registered with Ofsted since 6 June 2025.

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Information about this children’s home

Staff are referred to as adults throughout the report, as this is the term used in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 30 September 2025

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1256973 2

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Inspection date Inspection type Inspection judgement

30/09/2025 Full Requires improvement to be good 02/07/2024 Full Good 09/05/2023 Full Good 24/05/2022 Full Requires improvement to be good Inspection report for children’s home: 1256973 3

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Summary of findings

The manager and senior team have implemented a range of changes since the last inspection. This has had a positive impact on management oversight and directly on the progress the children have made.

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Summary of findings

Adults safeguard children well and collaborate with other professionals to ensure that children can access the services and the support they need.

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Summary of findings

Children benefit from a relationship-based approach to their care, which is underpinned by staff training on trauma-informed practice. Children’s day-to-day needs are met, with a sharp focus on routines, independence planning and positive relationships.

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Overall experiences and progress of children and young people: good

Children make good progress because of the warm and stable relationships with adults. They benefit from a nurturing and homely environment, and as a result, children want to spend time with adults, for example watching a film, shopping and visiting places of interest.

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Overall experiences and progress of children and young people: good

Staff encourage children to value their education. All children are enrolled in the education provision linked to the home. When children do not attend school, adults support them to explore their feelings and thoughts further. Adults work well to ensure that children have the support they need and overcome barriers to attendance.

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Overall experiences and progress of children and young people: good

Young people have clearly benefited from the routines and plans in place, which have been carefully prepared by the staff, who have listened to their wishes and feelings. This has therefore encouraged positive relationships with trusted adults and led to opportunities for children to explore issues that are important to them.

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Overall experiences and progress of children and young people: good

Staff help the children to prepare for their futures. They work closely with the children to prepare them to live independently when they reach 18. This includes budgeting, basic care and self-care. Child-centred plans are in place, so when they move on from the home, they do so in a planned way. Staff advocate for the children to ensure that they have a positive experience of moving on, with plans in place to maintain appropriate contact during their initial weeks away from the home.

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Overall experiences and progress of children and young people: good

When children experience loss, they receive a highly caring and thoughtful approach from adults to help them through this difficult time.

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Overall experiences and progress of children and young people: good

Children’s wishes and feelings are listened to and acted upon through regular discussions in children’s meetings and catch-up sessions with adults. This ensures that children’s voices are heard when planning activities or developments within the home. Inspection report for children’s home: 1256973 4 The home is warmly decorated, and children’s bedrooms are highly personalised. Children feel a sense of belonging and proudly display their photos in communal and bedroom spaces.

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Overall experiences and progress of children and young people: good

Children speak positively about the support they receive at the home to help them progress; this is confirmed by social workers, who feedback that children have made steady progress since coming to live at the home. One professional said, ‘[Child] has made significant progress since residing at the home. She is happier, more confident and able to engage with the professionals supporting her. There has been a significant reduction in incidents. [Child] tells me she is happy and safe in her placement.’

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How well children and young people are helped and protected: good

Children report that they feel safe in the home and can identify trusted adults who they seek support and advice from. Adults are thoughtful in their approach to caring for children and encourage them to reflect and learn following difficult incidents.

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How well children and young people are helped and protected: good

Children rarely go missing, but when they do, they experience a well-coordinated response from the adults, who collaborate with the police and others in the children’s networks to locate them and ensure their safe return. Adults collaborate effectively with placing authorities to ensure that young people are offered an opportunity to speak to someone independent about their time away from the home.

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How well children and young people are helped and protected: good

Adults understand children’s risks and vulnerabilities. They take effective action to address concerns about children’s safety. However, children’s plans could be strengthened with careful, accurate and clear recording.

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How well children and young people are helped and protected: good

When children do raise concerns, these are responded to swiftly and robustly. The necessary professionals are informed, and rigorous action is taken. The recording of actions is meticulous, with sensitive feedback given to the child.

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How well children and young people are helped and protected: good

Recruitment is managed safely, in line with statutory guidance. The organisation has a good system in place to ensure that all the necessary checks are conducted prior to new adults joining. This lowers the risk of children being cared for by unsuitable adults.

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How well children and young people are helped and protected: good

Physical interventions are managed appropriately, with appropriate oversight from managers and debriefs with staff and children. Adults know the children well. They use their relationships with them to better understand the challenges the children face and provide a more personalised and supportive response. As a result, children have more positive experiences, and physical interventions are only used as a last resort. Inspection report for children’s home: 1256973 5

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The effectiveness of leaders and managers: good

The members of the leadership team demonstrate a strong empathic approach to the young people that they care for. They are confident and ambitious for young people, and influential in changing the lives of those in their care.

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The effectiveness of leaders and managers: good

Leaders and managers have a clear understanding of the progress the children are making. They recognise what progress looks like for each child individually and have identified a bespoke recording system highlighting children’s journeys from their individual starting points. This means that adults have a clear focus on how best to support children to help them achieve success and develop.

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The effectiveness of leaders and managers: good

All adults receive regular practice-related supervision, and their practice is appraised annually. This provides staff with an opportunity to reflect on their practice and discuss their professional development and wellbeing.

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The effectiveness of leaders and managers: good

The internal monitoring and quality assurance processes are in place; this has been improved since the last inspection. The members of the leadership team know the strengths of the home and areas for improvement. However, a new training recording system has been introduced, which is not yet fully embedded. As a result, training records for adults are unclear and lack effective oversight.

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The effectiveness of leaders and managers: good

Regular team meetings provide a safe space for staff to reflect on their practice and learn. This helps ensure that children have a consistent experience of care that helps them flourish and feel cared for.

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The effectiveness of leaders and managers: good

Adults say they are well supported and have opportunities to reflect on their practice. They are complimentary about the support they receive from managers. They are focused on the love, care and consistency ethos. One member of staff shared, ‘These are not just words – they are embedded in everything we do, every single day.’ Inspection report for children’s home: 1256973 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires, and leads a culture in relation to the children’s home that—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

In particular, the registered manager should ensure that records demonstrate that staff access appropriate facilities and resources to support their training needs and that managers are aware of when mandatory and refresher training is due. 30 September 2026

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Recommendations

 The registered person should ensure that adults are familiar with the home’s policies on record-keeping and understand the importance of careful, accurate and clear recording. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1256973 7

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Children’s home details

Registered provider: Cameron & Cooper Limited

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Children’s home details

Registered provider address: Unit 7, Belhaven House, 67 Walton Road, East Molesey, England KT8 0DP

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Inspector

Maria Calway-Kennedy, Social Care Inspector Inspection report for children’s home: 1256973 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding, and child protection.

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Inspector

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