Children's Home run by Emerald Training and Medical Staffing LTD in Greenwich

Inspection report for children’s home: 2835923 1 Registered provider: Emerald Training and Medical Staffing LTD Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in June 2025 and is privately owned. It provides care for up to 3 children with emotional and behavioural difficulties.

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Information about this children’s home

At the time of the inspection, 3 children were living at the home. The inspector spoke to 2 children during the inspection.

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Information about this children’s home

The manager registered with Ofsted in June 2025 and is suitably qualified.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 22 October 2025

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good

Overall judgement at last inspection: Requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2835923 2

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Inspection date Inspection type Inspection judgement

22/10/2025 Full Requires improvement to be good Inspection report for children’s home: 2835923 3

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Summary of findings

Children benefit from care provided by a resilient and committed staff team that uses child-centred approaches to build trusting relationships and support children in line with their individual care plans. Staff work effectively with multi-agency professionals to ensure that decisions are carefully considered and planned and are focused on achieving positive outcomes for children. Children’s needs are consistently met, and leaders and managers have systems in place to support staff in understanding and responding to children’s needs and behaviours. Staff report feeling well supported by leaders and managers, contributing to a positive and inclusive culture within the home.

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Overall experiences and progress of children and young people: good

Children’s moves into the home are planned alongside multi-agency professionals and are well considered by staff. This helps to ensure that children have clear expectations from the start and feel welcomed and supported to settle in the home.

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Overall experiences and progress of children and young people: good

Children’s health needs are met. Staff ensure that children are registered with all relevant health services and support them to attend appointments. Through one-to-one sessions, staff encourage children to understand the importance of maintaining their physical health and making healthy lifestyle choices. Children have opportunities to be physically active. For example, they are registered with a local gym and regularly attend activities such as trampolining, swimming and visits to local parks. This helps children to develop healthy routines and promotes their overall wellbeing.

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Overall experiences and progress of children and young people: good

Children’s emotional wellbeing is supported by staff. One child said that staff regularly check in with them, which helps them to feel valued and reassured that support is available whenever needed. Staff use child-led approaches and activities that reflect children’s interests, such as going for walks and using online videos to help children make sense of their feelings and experiences.

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Overall experiences and progress of children and young people: good

Staff support and facilitate children to engage with their education. Staff work alongside schools and alternate education providers to help children access education and work towards their individual targets. Staff use weekly activities and positive reinforcement to encourage participation and celebrate achievements. As a result, children are motivated to engage with opportunities available to them and experience success in reaching their goals.

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Overall experiences and progress of children and young people: good

Children’s bedrooms are personalised to reflect their interests, and they display photos of people who are important to them. However, one child would benefit from additional support and encouragement from staff to keep their bedroom clean and tidy. Furthermore, some areas of the home require repair, redecoration and improved cleanliness. For example, the shower door is broken, there are food stains on the walls in Inspection report for children’s home: 2835923 4 a communal area and in a child’s bedroom, and the outer pane of the double-glazed window is damaged. These shortfalls detract from the overall presentation of the home.

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How well children and young people are helped and protected: good

Leaders and managers support staff to understand children’s vulnerabilities through careful planning, risk assessments, care plans and discussions about safeguarding concerns. Staff say these systems help them to understand children’s individual needs and the approaches needed to support children safely.

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How well children and young people are helped and protected: good

Staff are trained in the use of physical restraint. Since the last full inspection, staff have only used physical restraint on 2 occasions when necessary to protect children or others from harm. These incidents were appropriately recorded, and children were offered opportunities to reflect on how this made them feel.

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How well children and young people are helped and protected: good

Children’s complaints are managed appropriately and recorded well. The registered manager takes the necessary actions to investigate concerns and ensures that children receive a response. Staff support children throughout the process and help them to understand the outcome of their complaint.

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How well children and young people are helped and protected: good

Staff are aware of the home’s missing-from-care, safeguarding and whistleblowing policies. Staff notify relevant professionals and parents as soon as children are missing. Staff follow agreed procedures and continue to contact and check on children until they return to the home. On their return, staff carry out wellbeing check-ins and support children to settle back into their routines. Staff also ensure that return home interviews are undertaken, and they liaise with relevant professionals to facilitate these.

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How well children and young people are helped and protected: good

Staff work alongside multi-agency professionals and attend regular meetings to share information, make joint decisions and escalate concerns when required. This collaborative approach helps to ensure that children receive consistent support from professionals involved in their care.

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How well children and young people are helped and protected: good

Leaders and managers ensure that safer recruitment practices are followed. Relevant pre-employment checks are completed, and gaps in employment history are appropriately explored. New staff receive an induction, complete mandatory training and are provided with key information about children’s individual needs and vulnerabilities. This helps staff to understand their roles and responsibilities and provide safe and effective care to children.

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The effectiveness of leaders and managers: good

Leaders and managers have a good understanding of the home’s strengths and areas for development. When safeguarding concerns arise in relation to staff practice, leaders and managers take appropriate action. They undertake internal investigations and notify relevant professionals, ensuring that concerns are managed in line with safeguarding procedures. Inspection report for children’s home: 2835923 5 Leaders and managers provide staff with regular training and opportunities to attend team meetings. These arrangements help to ensure that information about children is shared effectively and that staff develop the knowledge and skills required to meet children’s needs. Staff say that training has increased their confidence in working with children and supporting their individual needs. Staff also describe a positive working culture within the home and feel confident approaching leaders and managers for

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The effectiveness of leaders and managers: good

Staff receive regular supervision in line with the home’s policy, and records of these sessions are well maintained. Staff describe supervision as a valuable opportunity to reflect on their experiences of caring for children, discuss challenges and seek advice and support. Staff feel listened to and supported by the registered manager and are confident that they receive the guidance necessary to meet the needs of children.

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The effectiveness of leaders and managers: good

Leaders and managers do not have effective systems in place to routinely obtain feedback from children and professionals. As a result, opportunities to gather a broad range of views and use this information to inform the continuous development of the home are not fully maximised. Inspection report for children’s home: 2835923 6

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Recommendations

 The registered person should actively seek independent scrutiny of the home and make the best use of information from independent and internal monitoring. This should include obtaining regular feedback from all professionals and children to ensure continuous improvement. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)  The registered person should ensure that staff provide a nurturing environment and should seek to meet the child’s basic needs in the way that a good parent would. In particular, they should help children to keep their bedrooms clean and tidy and address the maintenance and repair needs within the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.7)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2835923 7

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Children’s home details

Registered provider: Emerald Training and Medical Staffing LTD

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Children’s home details

Registered provider address: 36 Ampleforth Road, London SE2 9BL

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Children’s home details

Responsible individual: Olabode Martins-Yedenu

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Inspector

Nirmal Gracian, Social Care Inspector Inspection report for children’s home: 2835923 8 inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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