Community Campus 87

Inspection report for supported accommodation provider: Community Campus 87 1 Community Campus 87 Registered provider: Community Campus 87 (Cleveland) Limited

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Inspected under the social care common inspection framework

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provider

A private provider operates this supported accommodation service. The service can accommodate up to 23 children in 7 shared or group-living premises that are limited to accommodating only looked-after children and care leavers, and 4 self-contained single occupancy premises for the sole use of a child.

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provider

At the time of the inspection, 9 looked-after children and care leavers were using this service.

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provider

The service registered with Ofsted in March 2024. The service manager registered with Ofsted in August 2025 following an organisational restructure.

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provider

Inspection dates: The inspection was announced on 22 June and started that day. The inspectors were on site from 24 to 26 June 2026.

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Outcome

Serious or widespread weaknesses lead to significant concerns about the experiences and progress of children. Leaders and managers must take urgent action to address failings. The next inspection will be within approximately 6 months.

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Summary of findings

Children’s support plans are not up to date and do not reflect their known needs. They do not provide staff with sufficient information to understand children’s individual needs or to keep them safe.

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Summary of findings

Children’s accommodation is not consistently safe or well maintained. Health and safety and fire safety hazards are not identified or addressed in a timely manner. Some children are living in unsafe premises. Inspection report for supported accommodation provider: Community Campus 87 2 Weak monitoring and oversight from leaders and managers mean that poor practice and poor record-keeping are not identified. This potentially places children at risk of harm and does not provide them with an accurate account of their placement.

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Overall experiences and progress of children

Children’s support arrangements do not always meet their needs or keep them safe from harm. When children move into the premises with high levels of independence and a good understanding about how to keep themselves safe, they make good progress. However, when children move into the premises and they are still learning these skills, the appointment-based support sessions do not provide children with enough oversight or direct supervision to teach them the skills they require to live in this model of support safely. This is detrimental to children’s progress and safety.

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Overall experiences and progress of children

Children live in poorly maintained accommodation that is not suitably designed or furnished to meet their needs. Leaders, managers and staff do not consistently recognise or report health and safety and fire safety risks. For some children, this means that their homes are not free from avoidable hazards.

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Overall experiences and progress of children

Children’s linguistic needs are not consistently met. For example, when children first move into the premises, they are taught about health and safety and fire safety matters, as well as security and the house rules. Despite some children’s plans stating they must have an interpreter to meet their communication needs, this is not always provided. The translation apps used by staff do not cover all of the children’s languages or dialects. This means that children are not aware of important information they need to help them stay safe.

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Overall experiences and progress of children

Children have access to a range of cultural communities and places of worship in the local community. However, they are not provided with basic cultural and religious resources in their welcome packs. For example, children must provide their own douche, religious text and prayer mats.

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Overall experiences and progress of children

Children said they like living in this service because they do not have staff living with them. This gives the children a greater level of independence. However, for some children, this arrangement increases their risks and vulnerabilities.

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Overall experiences and progress of children

Children are mostly engaged in their education and attend their college placements regularly. When attendance reduces or barriers to accessing education are identified, staff work collaboratively with education workers and children to ensure these are overcome and that children attend their lessons. This helps children to develop their English language skills and meet new friends.

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How well children are helped and protected

Children’s risk assessments do not reflect their known vulnerabilities or risks. These documents are brief and generalise the children’s needs. This approach fails to recognise children’s individual circumstances and, therefore, support children to become increasingly safe. Inspection report for supported accommodation provider: Community Campus 87 3 When new risks emerge, staff and managers fail to take meaningful action to keep children safe from known harm. For example, despite concerns about one child being exploited, no additional resources were provided to monitor the child’s safety during weekend periods when staff are not available. The manager’s failure to act places children at unnecessary risk of harm.

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How well children are helped and protected

There are no formal systems for staff to record and report safeguarding incidents or any other serious incidents. Records are instead entered into a chronology. This hinders the ability of managers and staff to identify patterns and trends or to monitor the actions and outcomes of any serious incident. These missed opportunities fail to protect children from harm.

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How well children are helped and protected

Although children rarely go missing from their homes, staff do not ensure that records of these instances are clear. On some occasions, staff are not aware that children have stayed away from the premises for consecutive nights over weekend periods. They have learned of these incidents when children have received fines for travelling on a train without a ticket.

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How well children are helped and protected

CCTV is commonly used to monitor children’s movements outside of office hours when staff are not available to provide support to children. When risks to children increase, staff rely on the CCTV to monitor children’s welfare. Children are aware of this and cover cameras when staff leave the service for the weekend. This approach does not keep children safe from known risks.

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How well children are helped and protected

The registered service manager does not notify Ofsted of all serious incidents. As a result, Ofsted is unable to monitor and assess how leaders, managers and staff respond to incidents to safeguard and protect children from harm.

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The effectiveness of leaders and managers

Management monitoring systems are ineffective. These do not enable the manager to identify areas for service development or shortfalls in practice. Poor recording and a lack of auditing mean that gaps in staff practice are not identified and, therefore, not acted on by the manager.

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The effectiveness of leaders and managers

When new children are referred to the service, leaders and managers do not ensure that only children who have the relevant skills and are ready to live in supported accommodation are admitted. They do not gather information about children’s histories or past experiences, and this limits the staff’s ability to design effective support.

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The effectiveness of leaders and managers

When leaders and managers assess that children are not ready to move into the service and the placing authority disagrees, the children move in regardless. This means that leaders and managers are not challenging other agencies and acting in children’s best interests. As a result, risks to these children increase. Inspection report for supported accommodation provider: Community Campus 87 4 Children’s formal records are not consistently sought from the placing authority, for example children’s pathway plans and personal education plans. As a result, managers are unable to ensure that the support children receive is in line with their agreed goals and objectives.

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The effectiveness of leaders and managers

Leaders and managers do not ensure that children have the resources they require to live comfortably. For example, children store their bicycles in the lounge and corridors of their homes for security purposes. This means children cannot use their lounge to relax. Equally, this causes concerns about fire exits being obstructed. Staff said that children have requested secure bicycle storage; however, this has not been provided. Inspection report for supported accommodation provider: Community Campus 87 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

work collaboratively with children to help them understand how to keep safe, by offering guidance and support on how to minimise any potential risk of harm. (Regulation 5 (1) (2)(a)(i)(f)(iii)) 16 August 2026

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Requirement Due date

*The accommodation standard is that children experience a comfortable and secure living environment.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used as supported accommodation—

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Requirement Due date

are designed and furnished so as to meet the needs of each child individually and all children collectively;

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Requirement Due date

are suitable for the purposes of supported accommodation and are accessible, safe, secure and well-maintained;

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Requirement Due date

offer a comfortable, positive and nurturing environment, while respecting children’s need for privacy; 16 August 2026 Inspection report for supported accommodation provider: Community Campus 87 6 are adequately maintained so as to provide a welcoming and homely environment within both individual and shared living spaces;

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Requirement Due date

are designed, furnished and maintained to remove avoidable hazards which could pose a health and safety risk to children;

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Requirement Due date

comply with all relevant statutory provisions dealing with health and safety or fire safety matters;

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Requirement Due date

only use devices for monitoring or surveillance in communal areas and then only if—

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Requirement Due date

the monitoring or surveillance is for the purposes of safeguarding and promoting the welfare of children. (Regulation 6 (1) (2)(b)(v)(vi)(vii)(viii)(ix)(x)(c)(i))

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(f)) 16 August 2026

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates;

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full 16 August 2026 Inspection report for supported accommodation provider: Community Campus 87 7 consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe;

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Requirement Due date

engage and work with the accommodating authority if the registered person has concerns or if the child’s support needs to be changed, including where that change may mean that the child requires more intensive support;

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Requirement Due date

in the event that the registered person or a member of staff considers that an accommodating authority or a relevant person is failing to provide the support set out in a child’s relevant plans, make representations, or, as the case may be, enable staff to make representations, to the accommodating authority or relevant person with a view to ensuring that the child’s needs are met. (Regulation 7 (1) (2)(a)(b)(c)(f)(h))

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Requirement Due date

The registered person must maintain records ("case records") in relation to each child accommodated by the supported accommodation undertaking which—

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Requirement Due date

include the information and documents listed in Schedule 2. (Regulation 24 (1)(a)) 16 August 2026

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Requirement Due date

The registered person must keep records of other information relating to the supported accommodation undertaking set out in Schedule 3.

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Requirement Due date

maintain the records in Schedule 3, which may be kept in electronic form;

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Requirement Due date

ensure that the records are kept up to date;

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Requirement Due date

ensure that the records are accessible to children, the CIECSS and each accommodating authority;

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Requirement Due date

retain the records for at least 15 years from the date of the last entry. (Regulation 25 (1) (2)(a)(b)(c)(d)) 16 August 2026 Inspection report for supported accommodation provider: Community Campus 87 8 The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

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Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f)) 16 August 2026

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Community Campus 87 9

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Supported accommodation provider details

Registered provider: Community Campus 87 Ltd

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Supported accommodation provider details

Registered address: 76 Brunswick Street, Stockton-on-Tees TS18 1UU

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Supported accommodation provider details

Registered service manager: Joanne French

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Inspectors

Beth Forster, Social Care Inspector Mark Cryer, Social Care Inspector Inspection report for supported accommodation provider: Community Campus 87 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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