Early years · Early years complaint outcome
Rock of Ages Nursery
Summary
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- Inspection datesingle source
16 Jul 2026
- URN verified
2597939
Deep dive
What this report says
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Strengths
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No standout praise found.
Concerns
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- ensure that all staff know and understand when to report a concern about poor and unsafe practice and do this in a timely manner p.2
- On 5 May 2026, we received concerns that the provider was not meeting requirements relating to staff;child ratios, safer recruitment, concerns about children's safety and welfare, and safeguarding policies and procedures. p.1
Next steps
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Anatomy of the report
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- Pages
- 3
- Words of findings
- 618
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 44, typical 42
- Average sentence
- 18 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2 . If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 5 May 2026, we received concerns that the provider was not meeting requirements relating to staff;child ratios, safer recruitment, concerns about children's safety and welfare, and safeguarding policies and procedures.
p.1
Summary of outcome
On 14 May 2026, we carried out an inspection and found the provider was not meeting some of these requirements. The provision was graded to be urgent improvement. We served a welfare requirements notice. This is a legal notice that requires the provider to take actions within the timescales set out. The inspection report card sets out the welfare requirement notice actions the provider was required to meet.
p.1
Summary of outcome
On 11 June 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last inspection. We found that the provider had suitable sleeping facilities for children to sleep and rest. Furthermore, the provider has created a dedicated baby area with appropriate resources for children under two years. The provider has reviewed and improved the behaviour policy. Staff have received training to improve their knowledge and skills in supporting children's behaviour effectively. Furthermore, the provider has strengthened the key person approach, ensuring that staff have a clear understanding of their role and responsibilities in meeting each child's individual needs.
p.1
Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions raised. On 23 June 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures and suitable people.
p.1
Summary of outcome
On 1 July 2026, we carried out a regulatory visit . We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.2
Summary of outcome
n ensure leaders and all staff have a secure knowledge and understanding of safeguarding policy and procedures if they have concerns regarding a child's welfare
p.2
Summary of outcome
n ensure that all staff know and understand when to report a concern about poor and unsafe practice and do this in a timely manner
p.2
Summary of outcome
n ensure that children are always within sight and hearing of staff while they are eating, to reduce the risk of choking
p.2
Summary of outcome
n ensure staff are deployed effectively to meet the needs of the children at all times
p.2
Summary of outcome
n ensure arrangements are in place to support children with special educational needs and/or disabilities so they have their individual needs met
p.2
Summary of outcome
n ensure all risks and hazards relating to children's safety inside and out have been minimised On 17 July 2026 , the provider responded to the actions set. We found that the provider had taken steps to improve their knowledge and understanding of safeguarding policy and procedures and have reviewed the risk assessment process to ensure children's safety. We are satisfied the provider has taken steps to meet the safeguarding and welfare actions raised. However, the setting remains closed, and these actions will be monitored once the setting re-opens.
p.2
Summary of outcome
The provider is still registered with Ofsted.
p.3
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.3
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.3
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.3
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