Children's Home run by Regent House Care Limited in Manchester

Inspection report for children’s home - monitoring visit: 2806866 1 Registered provider: Regent House Care Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home registered with Ofsted in June 2025 and is operated by a private company. It provides care for one child who may experience social and emotional difficulties.

p.1

Information about this children’s home

The registered manager has given notice to leave. An interim manager has recently been recruited.

p.1

Information about this children’s home

At the time of this visit, no children were living in the home. One child had recently left the home.

p.1

This monitoring visit

This home was judged inadequate following a full inspection on 6 and 7 May 2026. Poor practice was identified in areas of safeguarding, risk management and leadership. Three compliance notices relating to Regulations 12, 13 and 32 were issued under section 22A of the Care Standards Act 2000.

p.1

This monitoring visit

The inspector found that leaders and managers have met the actions set out in the compliance notice relating to Regulation 13. Leaders and managers have failed to meet all the actions set out in the compliance notices relating to Regulations 12 and 32, and these have therefore been reissued.

p.1

This monitoring visit

Requirements not subject to compliance were not explored during this visit and will be reviewed at the next full inspection.

p.1

This monitoring visit

The purpose of this visit was to review whether leaders and managers have taken the necessary steps to meet the requirements of the compliance notices. The interim Inspection report for children’s home - monitoring visit: 2806866 2 manager was present for the visit and is overseeing the day-to-day running of the home. There have been no children living in the home.

p.1

This monitoring visit

Since the last inspection, the management arrangements have changed. The registered manager has given notice, and an interim manager has recently been appointed. The interim manager is responsible for the day-to-day management of the home.

p.2

This monitoring visit

Leaders and managers have not taken sufficient action to ensure that staff understand the risks associated with child criminal exploitation. Consequently, staff are not consistently equipped to identify, respond to or reduce potential risks. Furthermore, planned and direct work has not taken place with children to increase their understanding of risks. The interim manager has identified these weaknesses and has recognised the need for additional staff training.

p.2

This monitoring visit

Oversight of children’s internet use and online activity has not been robust and has limited staff’s ability to ensure that they are protected from potential harm online. The interim manager has identified that arrangements need strengthening and has introduced strategies to improve oversight of children’s online activity. However, it is too early to evaluate the impact of this change on safeguarding practices.

p.2

This monitoring visit

The interim manager has reviewed previous safeguarding incidents to identify lessons learned and evaluate the effectiveness of the home’s responses. This has enabled them to identify gaps in practice and implement actions to strengthen safeguarding arrangements. As a result, the interim manager has ensured that significant incidents are communicated effectively to external agencies. This has helped to ensure that appropriate action is taken when safeguarding concerns arise.

p.2

This monitoring visit

The interim manager held a team meeting and set out clear expectations for staff and their practice. This ensures that staff understand their responsibilities in caring for children and keeping them safe. The manager is focused on safeguarding and whistleblowing procedures. There are plans in place to continue to develop staff and educate them about their roles and responsibilities.

p.2

This monitoring visit

The interim manager has identified that staff require further training in relation to their responses when children go missing from home. Pending this training, the manager has clearly communicated expectations to staff to ensure that appropriate action is taken if children go missing.

p.2

This monitoring visit

The interim manager has monitoring systems in place to ensure that any shortfalls in staff practice are identified and addressed. Audits of the home have taken place and are in progress to ensure effective oversight of the quality of the care children receive.

p.2

This monitoring visit

A full staff team is not yet in place, and recruitment for vacant posts is ongoing. These changes have limited the interim manager’s ability to fully implement and Inspection report for children’s home - monitoring visit: 2806866 3 embed improvements. To strengthen management oversight, the interim manager plans to carry out an audit on all staff files to ensure that safer recruitment practices are adhered to.

p.2

This monitoring visit

Following this visit, a case review was held on 6 July 2026, during which it was agreed that the provider had met some of the actions set out in the compliance notices. Inspection report for children’s home - monitoring visit: 2806866 4

p.3

Inspection date Inspection type Inspection judgement

06/05/2026 Full Inadequate 13/01/2026 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2806866 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

p.5

Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.5

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.5

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.5

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

p.5

Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

p.5

Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm; and

p.5

Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(iii)(v)(vi)(vii)(b)(e))

p.5

Requirement Due date

In particular, the registered person must ensure that children’s current contact details are recorded and that staff consistently follow the home’s missing-from-home 16 August 2026 Inspection report for children’s home - monitoring visit: 2806866 6 procedures and risk assessments, including taking proactive steps to locate children when they are missing.

p.5

Requirement Due date

In addition, the registered person must ensure that all staff receive training and demonstrate a clear understanding of child criminal exploitation, including how to recognise indicators of harm. The registered person must also ensure that direct work is carried out with children to raise their awareness of risks and help them develop strategies to keep themselves safe.

p.6

Requirement Due date

Furthermore, the registered person must ensure that there is effective oversight of children’s online activity and that staff demonstrate professional curiosity by identifying, exploring and responding to online risks.

p.6

Requirement Due date

*The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

p.6

Requirement Due date

employ an individual to work at the children’s home; or

p.6

Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

p.6

Requirement Due date

if the individual satisfies the requirements in paragraph (3).

p.6

Requirement Due date

the individual is of integrity and good character;

p.6

Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

p.6

Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

p.6

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(a)(b)(c)(d)) 16 August 2026 Inspection report for children’s home - monitoring visit: 2806866 7 In particular, the registered person must review and audit all recruitment records to ensure compliance with Regulation 32 and promptly address any identified shortfalls.

p.6

Requirement Due date

Additionally, the registered person must ensure that all gaps in employment are fully explored and evidenced.

p.7

Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.7

Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

p.7

Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

p.7

Requirement Due date

there is an allegation of abuse against the home or a person working there;

p.7

Requirement Due date

a child protection enquiry involving a child—

p.7

Requirement Due date

is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry);

p.7

Requirement Due date

or there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

p.7

Requirement Due date

The registered person must ensure that significant incidents are notified to Ofsted in a timely manner.

p.7

Requirement Due date

This requirement is restated. 16 August 2026

p.7

Requirement Due date

The care planning standard is that children—

p.7

Requirement Due date

receive effectively planned care in or through the children’s home; and

p.7

Requirement Due date

have a positive experience of arriving at or moving on from the home.

p.7

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.7

Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended 16 August 2026 Inspection report for children’s home - monitoring visit: 2806866 8 that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

p.7

Requirement Due date

ensure the effective induction of each child into the home;

p.8

Requirement Due date

manage and review the placement of each child in the home; and

p.8

Requirement Due date

that each child’s relevant plans are followed;

p.8

Requirement Due date

that the child’s placing authority is contacted, and a review of that child’s relevant plans is requested, if—

p.8

Requirement Due date

the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child’s needs; (Regulation 14 (1)(a)(b) (2)(a)(b)(i)(ii)(c)(e)(i))

p.8

Requirement Due date

The registered person must ensure that staff have the skills to meet children’s needs and that all information is fully explored before decisions are made about children moving into the home.

p.8

Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

p.8

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.8

Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

p.8

Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

p.8

Requirement Due date

promote opportunities for each child to learn informally; and 16 August 2026 Inspection report for children’s home - monitoring visit: 2806866 9 help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment. (Regulation 8 (1) (2)(a)(ii)(iii)(v)(ix))

p.8

Requirement Due date

In particular, the registered person must ensure that when children are not in education, there is a clear structure and routine in place to support independent study.

p.9

Requirement Due date

The health and well-being standard is that—

p.9

Requirement Due date

the health and well-being needs of children are met;

p.9

Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

p.9

Requirement Due date

children are helped to lead healthy lifestyles.

p.9

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.9

Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding; and

p.9

Requirement Due date

understand and develop skills to promote the child’s well- being. (Regulation 10 (1)(a)(b)(c) (2)(a)(ii)(iv))

p.9

Requirement Due date

In particular, the registered person must ensure that staff appropriately support and challenge children in relation to vaping, including through consistent boundaries and education regarding the associated risks.

p.9

Requirement Due date

This requirement is restated. 16 August 2026

p.9

Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children’s home.

p.9

Requirement Due date

maintain in the home the records in Schedule 4; and ensure that the records are kept up to date. 16 August 2026 Inspection report for children’s home - monitoring visit: 2806866 10 (Regulation 37 (1) (2)(a)(b))

p.9

Requirement Due date

In particular, the registered person must ensure that staff rotas clearly record the full names of staff members to promote accurate identification and accountability.

p.10

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.10

Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans; and

p.10

Requirement Due date

seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (c)(d))

p.10

Requirement Due date

In particular, the registered person must challenge the local authority effectively when arrangements for children’s family time are not being progressed or are not meeting their identified needs.

p.10

Requirement Due date

This requirement is restated. 16 August 2026

p.10

Requirement Due date

*These requirements are subject to a compliance notice.

p.10

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.10

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2806866 11

p.10

Children’s home details

Registered provider: Regent House Care Limited

p.11

Children’s home details

Registered provider address: 183 The Vale, London W3 7RW

p.11

Inspector

Shauna Morley, Social Care Inspector Inspection report for children’s home - monitoring visit: 2806866 12 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.11

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.12

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.12

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.12