Townsend Montessori @ Maidstone

Summary of outcome

All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2 . If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

Between February and June 2026 we received several concerns that the provider was not meeting requirements relating to safety of premises, risk assessment, supervision of staff, safeguarding policies and procedures, staff: child ratios, supporting and understanding children's behaviour and suitable people.

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Summary of outcome

On 2 July 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n implement an effective system for risk assessments to ensure that hazards are consistently being identified by staff and appropriate measures are taken to remove the risk to children.

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Summary of outcome

n take steps to implement effective supervision for all staff to ensure that they are fully supported through coaching and mentoring to help develop practice and identify areas for improvement.

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Summary of outcome

n ensure that staff receive a robust training programme to ensure that they have a secure knowledge of all of the aspects of their roles and responsibilities so that children's needs are consistently met.

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Summary of outcome

n put in place the identified support for children with special educational needs and/or disabilities to ensure that any agreed plans are fully implemented so children have their individual needs met.

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Summary of outcome

On 31 July 2026, the provider responded to the actions set. We found that the provider had improved their knowledge and understanding of risk assessments and are training staff to recognise them. There are now staff supervision plans in place to ensure that staff receive the support they need. There has been an increased level of support for staff to ensure they have a clear understanding of their roles and responsibilities. There has been further plans in place for children with special educational needs. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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