Children's Home run by Turning Point Care Limited in North Northamptonshire

Inspection report for children's home: 2851462 1 Registered provider: Turning Point Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home is owned by a private provider and provides care for up to 3 children who may experience social and emotional difficulties.

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Information about this children's home

At the time of the inspection, one child was living at the home. The child contributed to the inspection through a brief telephone conversation with the inspectors.

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Information about this children's home

This was the home's first inspection since it was registered on 3 February 2026.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2851462 2

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Summary of findings

This is a newly registered home providing care for one child. Thoughtful planning and careful matching have enabled the child to settle well, feel safe and begin to develop trusting relationships with staff. The home benefits from a consistent and approachable leadership and management team. Staff feel valued, well supported and confident in meeting the child's complex needs. The manager has created a nurturing, child-centred culture where the child's welfare is consistently prioritised. As a result, the child is making good progress from their initial starting point.

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Overall experiences and progress of children and young people: good

The child's move into the home was carefully planned following a comprehensive assessment. This took into consideration the individual needs of the child and the skills, knowledge and experience of the staff team. As a result, the child has settled well and has begun to form trusting relationships with staff. The home is welcoming, spacious and well maintained, providing a safe and comfortable environment where the child feels secure.

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Overall experiences and progress of children and young people: good

Staff have invested time in understanding the child's lived experiences, vulnerabilities and emotional needs. Staff adapt their approach in response to changing needs and presentation. Staff use humour, reassurance and skilled negotiation to reduce anxiety and build trust. The patient, trauma-informed approach of the staff team has enabled the child to positively engage with them.

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Overall experiences and progress of children and young people: good

The child's views, wishes and feelings are central to everyday practice. Staff involve the child in decisions about their care, using creative and flexible approaches that reflect the child's individual communication needs. This has resulted in meaningful engagement and positive changes in daily routines and emotional wellbeing. One professional described the progress as 'small steps' in the right direction, recognising that these changes represent significant achievements for the child.

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Overall experiences and progress of children and young people: good

Education provision is in place for the child. However, the child missed a lot of formal education prior to moving to this home. Staff are supporting the child to increase their self-esteem and confidence, while sensitively supporting them to reach a point where they feel able to engage in education.

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Overall experiences and progress of children and young people: good

The manager and staff recognise that emotional stability is essential before expectations can be increased. Staff maintain predictable routines for the child, responding consistently and ensuring that expectations are realistic and achievable. Weekly key- work sessions are purposeful and well planned, focusing on outcomes identified with the child. Actions are reviewed regularly, helping the child recognise their progress and build confidence over time. Inspection report for children's home: 2851462 3 Partnership working is a particular strength of the home. Communication with professionals is timely, informative and child focused. Staff advocate strongly on the child's behalf and contribute actively to multi-agency planning. Professionals consistently describe the home as responsive, collaborative and committed to achieving the best possible outcomes. This joined-up approach ensures that support remains responsive to

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Overall experiences and progress of children and young people: good

the child's changing needs and contributes to sustained progress.

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How well children and young people are helped and protected: good

Staff have developed a detailed understanding of the child's vulnerabilities, triggers and presenting risks. Comprehensive risk assessments and safety plans provide clear guidance to staff, supporting them to recognise early signs of distress and enabling them to intervene promptly. Dynamic risk assessments are completed routinely, allowing staff to adapt their responses according to the child's presentation. This proactive approach helps prevent situations from escalating and promotes the child's emotional safety.

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How well children and young people are helped and protected: good

The manager has established effective monitoring systems that analyse daily observations to identify emerging patterns and trends. This enables staff to anticipate times when the child may be more vulnerable and adapt their support to match these needs. This means staff respond to risk with consistency and confidence, and, as a result, there have been very few significant incidents since the child moved into the home.

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How well children and young people are helped and protected: good

The child says they feel safe living at the home. There have been no complaints about the quality of care provided. The child has not gone missing from the home, and there have been no incidents requiring physical restraint. Staff respond calmly, patiently and consistently during periods of emotional distress, helping the child regulate their emotions through supportive relationships rather than restrictive interventions.

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How well children and young people are helped and protected: good

The location risk assessment provides staff with sufficient information to safeguard the child from risks in the community. However, this has not been reviewed since the home was registered. The absence of an up-to-date assessment limits management oversight and does not demonstrate how environmental risks continue to be identified, evaluated and mitigated.

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How well children and young people are helped and protected: good

The home uses CCTV to monitor external areas of the property to promote safety. However, records do not demonstrate how the use of surveillance has been assessed as necessary and proportionate within the child's care planning and risk assessments. They also do not clearly demonstrate how the child's right to privacy has been balanced against safeguarding needs. Inspection report for children's home: 2851462 4

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The effectiveness of leaders and managers: good

The home is led by a committed and ambitious manager who is determined to improve children's experiences and outcomes. Together with the responsible individual, they have established a positive, child-centred culture where children's welfare is at the heart of practice.

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The effectiveness of leaders and managers: good

The manager promotes a therapeutic model of care that is well understood by staff. Staff receive regular reflective supervision, therapeutic consultation and training tailored to the child's identified needs. Supervision consistently focuses on the child's experiences while promoting staff's learning and professional development. The diverse skills within the team, including qualified mental health nursing and social work experience, strengthen the quality of care provided.

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The effectiveness of leaders and managers: good

The manager has built strong and effective relationships with partner agencies. Professionals consistently commend the home's communication, responsiveness and strong advocacy for the child. This way of working reflects confident and effective leadership and has led to the child having improved experiences and outcomes.

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The effectiveness of leaders and managers: good

Staff unanimously describe leaders as approachable, supportive and readily available to provide guidance. They speak positively about the inclusive culture and effective communication across the team.

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The effectiveness of leaders and managers: good

The manager has implemented a monitoring system to support their oversight. However, this has not ensured that all key documents remain up to date. For example, the home's statement of purpose contained outdated, inaccurate information. As a result, transparency for children, their families and placing authorities is reduced. Inspection report for children's home: 2851462 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person may only use devices for the monitoring or surveillance of children if—

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Requirement Due date

the monitoring or surveillance is for the purpose of safeguarding and promoting the welfare of the child concerned, or other children;

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Requirement Due date

the child's placing authority consents in writing to the monitoring or surveillance;

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Requirement Due date

so far as reasonably practicable in the light of the child's age and understanding, the child is informed in advance of the intention to do the monitoring or surveillance; and

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Requirement Due date

the monitoring or surveillance is no more intrusive than necessary, having regard to the child's need for privacy. (Regulation 24 (1)(a)(b)(c)(d))

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Requirement Due date

In particular, this relates to the manager ensuring that the use of CCTV is proportionate, reflected within the child's plans and assessments and approved by the team around the child. 31 July 2026

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Recommendations

 The registered person should ensure that the statement of purpose is reviewed regularly and kept up to date so that it accurately reflects the home's operation, staffing arrangements and the services provided. The home's statement of purpose should be child focused, indicating how the home provides individual care to meet the quality standards for children in their care. ('Guide to the Children's Homes Regulations, including the quality standards', paragraph 3.5.)  The registered person should ensure that the location risk assessment is reviewed regularly and updated whenever circumstances change so that it accurately identifies, Inspection report for children's home: 2851462 6 evaluates and mitigates risks associated with the home's location. ('Guide to the Children's Homes Regulations, including the quality standards', paragraph 15.1.) Inspection report for children's home: 2851462 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2851462 8

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Children's home details

Registered provider: Turning Point Care Limited

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Children's home details

Registered provider address: 206 Turners Hill, Cheshunt, Waltham Cross EN8 9DE

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Inspectors

Theresa Kambani, Social Care Inspector Jibin Vakanil, Social Care Inspector Inspection report for children's home: 2851462 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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