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Early years · Early years complaint outcome

Teeny Haven Limited

Inspected 7 Aug 2026 · published 9 Jun 2026 · URN 2839210

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    7 Aug 2026

  • URN verified

    2839210

Page 1 of 4
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−10Mixedmore positive than 87% of reports of this type

Reads more warmly than most reports of this type.

Praiseimprovedrobusteffectivelysafehigh-qualityeffectivesuccessfullysecure
Criticismconcernsrisk of harmat riskbelowharm

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Findings positive critical

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Concerns

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Next steps

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Anatomy of the report

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Pages
4
Words of findings
1,082
longer than usual (typical 281)
Reading level
Hard
Flesch 47, typical 42
Average sentence
18 words
Next steps
3
typical 1
Hedged sentences
5%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 12 December 2025, we received concerns that the provider was not meeting requirements relating to staff: child ratios, special educational needs, risk assessment and training and skills.

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Summary of outcome

On 12 February 2026, we carried out an inspection and found the provider was not meeting some of these requirements.

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Summary of outcome

The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 24 February 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

• take all reasonable steps to ensure the security of the premises to prevent unauthorised persons from entering

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Summary of outcome

• ensure the premises are fit for purpose and maintained in a suitable state of cleanliness, with hand basins in effective working order and hygienic facilities for storing and preparing food

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Summary of outcome

• ensure meals provided to children are healthy, balanced and nutritious and that children do not have access to unsuitable food

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Summary of outcome

• ensure that people looking after children have undergone robust recruitment checks to ensure their suitability to work with children

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Summary of outcome

• ensure the nominated individual supports leaders and oversees the provision effectively, so that children are kept safe, are well-cared for, and are provided with high-quality learning opportunities

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Summary of outcome

• train all staff to ensure they have suitable knowledge and understanding of safeguarding and make sure this training is renewed every two years

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Summary of outcome

• ensure at least one person who has a current paediatric first-aid certificate is on the premises and available at all times when children are present

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Summary of outcome

• ensure the designated safeguarding lead refreshes safeguarding training every two years

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Summary of outcome

We suspended the provider's registration on 12 February 2026 because we believe children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.

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Summary of outcome

On 9 March 2026 we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last inspection. We found that the provider had improved the security of the premises so that unauthorised people could not enter. Repairs had been carried out to ensure the premises is safe and hygienic for children. A repair log has been introduced to ensure future repairs are recorded and actioned. The arrangements for providing food to children have been improved so that children now receive healthy and nutritious meals. Leaders have reviewed and improved their recruitment processes. The provider now ensures that they oversee the provision more effectively so that it is safe for children. Staff have received safeguarding training to improve their knowledge of what to do if they are concerned about a child. The designated safeguarding lead has completed training to enable them to carry out this role

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Summary of outcome

effectively. The provider ensures there is always someone on site and available who has a current paediatric first aid certificate. We are satisfied the provider has met the safeguarding and welfare actions raised.

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Summary of outcome

On 10 March 2026, we lifted the suspension because the provider took appropriate action to deal with the matter that led to the suspension. We are satisfied that the identified risk of harm to children has been removed. The provider is still registered with Ofsted.

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Summary of outcome

On 15 April, 28 April, 29 May and 5 June 2026, we received concerns that the provider was not meeting requirements relating to staff: child ratios, safeguarding policies and procedures, accident or injury, risk assessment, safer eating and special educational needs.

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Summary of outcome

On 9 June 2026, we carried out a re-inspection and found the provider was not meeting some of these requirements.

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Summary of outcome

The provision was graded as urgent improvement in all evaluation areas. The inspection report card sets out the actions the provider was required to take to meet the requirements. Following the inspection, we served a welfare requirements notice on 19 June 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

• ensure recruitment processes include carrying out robust checks to assess the suitability of anyone who has regular contact with children

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Summary of outcome

• ensure staff have the knowledge and understanding they need to report any concerns they have about children, in line with the settings safeguarding policy

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Summary of outcome

• ensure leaders and staff have appropriate knowledge and understanding of children's needs so that they can provide the support children need

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Summary of outcome

• ensure children with special educational needs and/or disabilities have plans in place that outlines the support they need to help them to make progress

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Summary of outcome

• ensure children are always within sight and hearing of staff when eating

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Summary of outcome

• improve the key person system so that all children have a key person that builds secure relationships with children and families

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Summary of outcome

• ensure information about children is obtained before they start at the setting, such as, information about other agencies and who has parental responsibility, to ensure children's needs can be met

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Summary of outcome

• ensure required information is shared with parents, including who their child's key person is.

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Summary of outcome

We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.

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Summary of outcome

On 30 June 2026, we found the provider had met some of the safeguarding and welfare actions but not others.

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Summary of outcome

We are taking steps to cancel the provider's registration. The provider has a right to object to our intention to take these steps.

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Summary of outcome

On 10 August 2026, the provider requested to resign their registration. We accepted their resignation and they are no longer a registered childcare provider.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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