Children's Home run by Redwood Childcare Ltd in Leicestershire

Inspection report for children's home: 2862835 1 Registered provider: Redwood Childcare Ltd Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

The home was registered with Ofsted in October 2025 and is privately owned. This home provides care for up to 2 children who may have social and emotional difficulties.

p.1

Information about this children's home

There was one child living in the home at the time of the inspection, who was spoken to during the inspection.

p.1

Information about this children's home

There has been no registered manager in post since May 2026.

p.1

Overall experiences and progress of

children and young people, taking into account good

p.1

Overall experiences and progress of

How well children and young people are helped and protected good

p.1

Overall experiences and progress of

The effectiveness of leaders and managers good

p.1

Overall experiences and progress of

The children's home provides effective services that meet the requirements for good.

p.1

Overall experiences and progress of

Date of last inspection: not previously inspected

p.1

Overall experiences and progress of

Overall judgement at last inspection: not applicable

p.1

Overall experiences and progress of

Enforcement action since last inspection: not applicable Inspection report for children's home: 2862835 2

p.1

Summary of findings

The child is making good progress and benefits from warm, trusting relationships with staff who understand their needs and provide consistent care. The child feels safe, settled and listened to and has made progress in education after a prolonged period out of school. Staff promote the child's safety through collaborative working with professionals and their own reflective practice. There are shortfalls in some aspects of safety planning, communication with the child's family and the absence of a registered manager. However, this has not prevented the child from experiencing stability, feeling valued and making good progress.

p.2

Overall experiences and progress of children and young people: good

The home has been decorated and furnished to a good standard. It is bright and clean and feels homely. There are photos on display of trips the child has been on. This promotes the child's sense of belonging.

p.2

Overall experiences and progress of children and young people: good

Staff have built trusting and nurturing relationships with the child. The child shared that they feel safe in the home and that staff listen to them and take their views seriously. The child has developed a positive relationship with the deputy manager. This relationship has helped the child to feel more settled and secure in the home.

p.2

Overall experiences and progress of children and young people: good

The child is supported to have open discussions with staff about what matters to them. Staff hold sensitive conversations with the child, helping them to understand their emotions. The child has experienced a number of placement moves, and involved professionals said that this is the longest period of stability they have been given.

p.2

Overall experiences and progress of children and young people: good

The child is making considerable progress in education. Strong routines, encouragement and effective advocacy from staff have supported the child to re-engage with learning after a lengthy period out of education. Staff consistently promote the child's educational aspirations through direct work and effective partnership working, demonstrating their commitment to helping the child achieve positive outcomes.

p.2

Overall experiences and progress of children and young people: good

Staff know the child well and have developed a good understanding of their individual interests and preferences. They provide activities that are meaningful and help the child to make positive memories and strengthen their sense of belonging. Professionals describe staff as placing the child's needs at the centre of their practice and communicating effectively with the professional network.

p.2

Overall experiences and progress of children and young people: good

Leaders and managers listen to and act on the child's feedback about the running of the home. Complaints made by the child are responded to appropriately and swiftly, with feedback provided so that they understand the outcome. Inspection report for children's home: 2862835 3 Staff support the child to spend time with their family and maintain important relationships. However, communication with family members between their planned time together is inconsistent. As a result, family members are not always updated about the child's progress or any emerging concerns.

p.2

How well children and young people are helped and protected: good

Staff understand the child's vulnerabilities and respond using a trauma-informed approach. Risk assessments identify behaviours of concern and detail the actions staff are to take in response. Staff engage the child in discussions about keeping themselves safe, exploring how to promote their independence while maintaining appropriate boundaries. This approach has increased safety for the child.

p.3

How well children and young people are helped and protected: good

Staff respond promptly and persistently when the child goes missing. Staff work collaboratively with other agencies to locate them quickly and respond with warmth, curiosity and care when they return. Incidents are reviewed afterwards to identify any learning. However, information from return home interviews is not consistently sought to see if it could inform strategies to prevent further incidents occurring.

p.3

How well children and young people are helped and protected: good

Staff support the child to stay safe online. Device checks are completed in line with the child's plan, and meaningful key-work sessions help the child to understand why restrictions are in place and how to use technology safely. The child is actively involved in decisions about their care. Their views are sought following incidents and during safety planning.

p.3

How well children and young people are helped and protected: good

Staff are sensitive to the child's emotional wellbeing. They recognise triggers and understand that the child may try to manage difficulties independently before seeking help. This behaviour is met with curiosity, empathy and understanding. As a result, staff have successfully de-escalated incidents without the need for physical intervention, representing significant progress from the child's previous experiences.

p.3

How well children and young people are helped and protected: good

Risk management documentation is not always sufficiently clear or accessible. Important guidance regarding a number of potential risks is contained within various records rather than clearly incorporated into risk assessments and safety plans. Leaders and managers have not sought medical advice regarding the child's inconsistent use of prescribed inhalers or developed a clear safety plan to manage this risk. However, action was taken to address this during the inspection.

p.3

The effectiveness of leaders and managers: good

The previous registered manager left the home in May 2026, and the post is vacant. There are ongoing attempts to recruit a new manager, and the responsible individual and deputy manager are currently providing day-to-day oversight of the home. The deputy manager has established a nurturing and child-focused culture within the home and is a positive role model for staff. They are helping staff to develop their practice and respond consistently to the child's needs. Inspection report for children's home: 2862835 4 There have been ongoing staffing challenges. However, leaders have actively recruited suitable permanent staff, and, where agency staff have been used, leaders and managers have used the same people to provide continuity to the child.

p.3

The effectiveness of leaders and managers: good

Leaders and managers have created opportunities for staff to reflect on and develop their practice. Team meetings are held regularly and attended by the organisation's psychotherapist, who provides consultation and reflective discussions that strengthen staff's understanding of the child's experiences. Staff receive regular supervision and speak positively about the induction and training they have received, which helps them feel supported in their roles.

p.4

The effectiveness of leaders and managers: good

Effective auditing systems are in place. Leaders and managers understand the home's strengths and areas that require further development. They have considered how the child's needs in relation to their identity can be further promoted to strengthen this aspect of their care. Inspection report for children's home: 2862835 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person must comply within the given timescales.

p.5

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.5

Requirement Due date

that the effectiveness of the home's child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(e))

p.5

Requirement Due date

In particular, leaders and managers must ensure that risk assessments and plans for the protection of children are clear, up to date and provide staff with accessible guidance about how to respond to identified risks. 19 August 2026

p.5

Requirement Due date

The registered provider must appoint a person to manage the children's home if—

p.5

Requirement Due date

there is no registered manager in respect of the home; and

p.5

Requirement Due date

is not, or does not intend to be, in day-to-day charge of the home.

p.5

Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

p.5

Requirement Due date

the name of the person so appointed; and 19 August 2026 Inspection report for children's home: 2862835 6 the date on which the appointment takes effect. (Regulation 27 (1)(a)(b)(i)(iii) (2)(a)(b)

p.5

Recommendations

 The registered person should take account of information provided by independent return home interviews when assessing risks and putting arrangements in place to protect each child. ('Guide to the Children's Homes Regulations, including the quality standards', page 45, paragraph 9.30)  The registered person should ensure that effective arrangements are in place to share information with each child's placing authority and with other relevant persons, including parents. ('Guide to the Children's Homes Regulations, including the quality standards', page 45, paragraph 10.3)

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2862835 7

p.6

Children's home details

Registered provider: Redwood Childcare Ltd

p.7

Children's home details

Registered provider address: 470 Hucknall Road, Nottingham NG5 1FX

p.7

Inspectors

Terrianne George, Social Care Inspector Rachael Jones, Social Care Inspector Inspection report for children's home: 2862835 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.8

Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8