Children's Home run by Cambian Childcare Limited in Wigan

Inspection report for children's home: 2621119 1 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation. It provides care for one child who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in May 2025.

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Information about this children’s home

One child was living at the home at the time of the inspection. The inspector was unable to speak to the child.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2621119 2

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Inspection date Inspection type Inspection judgement

06/01/2026 Full Requires improvement to be good 04/02/2025 Full Good 20/02/2024 Full Good 14/03/2023 Full Good Inspection report for children's home: 2621119 3

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Summary of findings

The child’s experiences of living in the home are positive. Staff understand the child’s care and support needs and are currently meeting these. Safeguarding practice prioritises the safety and wellbeing of the child, and leaders and managers ensure that there are clear guidance and leadership for the staff team.

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Overall experiences and progress of children and young people: good

At the time of the inspection, one child was living at the home. No children have left the home since the last inspection.

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Overall experiences and progress of children and young people: good

The child receives individualised care from a committed team of staff, who are emotionally and physically available. Their nurturing care helps the child to comfortably express their feelings to staff, who are responsive to the child’s needs.

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Overall experiences and progress of children and young people: good

The home environment is friendly and welcoming. The child is encouraged to personalise their bedroom and communal areas in the home. This provides a sense of belonging and encourages the child to take pride in their home.

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Overall experiences and progress of children and young people: good

Leaders and staff support the child to access alternative education until a permanent school place is found. The child’s participation is encouraged through positive praise and the staff acknowledgement of the child’s achievements.

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Overall experiences and progress of children and young people: good

Staff have a good understanding of the child’s health needs and support them to remain in good health. The child is registered with primary health services and is supported to attend routine and emergency health appointments.

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Overall experiences and progress of children and young people: good

The child is supported to spend time with their family in a safe and planned way. This ensures that these meetings are meaningful and enjoyable for the child.

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Overall experiences and progress of children and young people: good

The child has many opportunities to share their views about their day-to-day care. Children’s meetings take place regularly, and the child has a say in the choices of food and activities on a weekly basis. On one occasion, the child got to organise their own meeting about their support. This included putting together the agenda and a list of participants. Staff responded to requests made in the meeting, demonstrating that the child’s views are valued.

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How well children and young people are helped and protected: good

Risk management plans support staff to keep the child safe. They clearly outline the child’s associated risks and provide staff with guidance on how to respond to these risks. This ensures that there is a consistent and informed approach to safeguarding. Inspection report for children's home: 2621119 4 Physical interventions are used as a last resort after de-escalation techniques have been unsuccessful. Staff and the child are routinely offered debriefs. However, the review of one incident identified that these are not consistently offered to the child within the required timescales.

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How well children and young people are helped and protected: good

There is an effective response when the child is missing from home. Staff actively search for the child and work with the police to widen the search. When the child returns, they have the opportunity to speak to an independent person, which ensures that they can speak openly about events leading up to and during the missing-from-home incident.

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How well children and young people are helped and protected: good

Recruitment practice promotes the safe care of children. New candidates go through a thorough process to assess their suitability to care for children. This reduces the risk of children being harmed by the people who care for them.

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How well children and young people are helped and protected: good

Allegations are handled quickly. Information about the allegation is shared with safeguarding partners to ensure that there is transparency throughout the process. However, on one occasion, leaders and managers failed to consider the conflict of interest that arose by asking the child to speak about their concerns with a person who had a personal connection with the subject of the allegation. This undermines the fairness and credibility of the investigation process.

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How well children and young people are helped and protected: good

Incident records demonstrate that staff understand their role and responsibilities to keep the child safe. Incidents are reviewed by leaders and managers and include staff debriefs to ensure that good practice and any areas for further development are identified. However, leaders and managers have not ensured that staff debriefs are completed by someone who does not have a personal connection with the staff member involved in the incident.

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The effectiveness of leaders and managers: good

The registered manager is suitably experienced and qualified. She is supported by an experienced deputy manager. Both speak enthusiastically about the child and their desire to ensure that they are well supported and their needs are met.

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The effectiveness of leaders and managers: good

Staff praise the registered manager for her support. She is approachable and takes her role of supporting staff seriously. Staff receive regular formal supervision, where their knowledge on safeguarding policies is explored and shortfalls in staff practice addressed.

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The effectiveness of leaders and managers: good

New and existing staff members have access to a wide range of training to ensure that they have the relevant skills to support the child effectively. Team meetings take place regularly and are a further opportunity for collective learning and development of staff.

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The effectiveness of leaders and managers: good

Leaders and managers have monitoring systems in place to monitor the quality of care that children receive. However, leaders and managers have not ensured that the child was offered a debrief in the required timescales following a physical intervention. There Inspection report for children's home: 2621119 5 has also been a significant delay in receiving the child’s placing authority documentation. The registered manager is unable to demonstrate that this delay has been escalated.

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The effectiveness of leaders and managers: good

Multi-agency working is good. Leaders and staff work closely with external professionals to ensure that there is a joint approach to supporting children. The child’s social worker said, ‘This is the best home that I have worked with. The management and staff team are great. [Name of child] loves living at the home and describes the staff team as their family.’ Inspection report for children's home: 2621119 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(h))

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Requirement Due date

Specifically, leaders and managers must ensure that following significant incidents, debriefs are completed by someone who is not personally connected to the staff member involved in the incident.

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Requirement Due date

Specifically, leaders and managers must ensure that debriefs with children following physical interventions are completed within the required timescales set out in the legislation.

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Requirement Due date

Specifically, leaders and managers must ensure that they challenge and escalate concerns with the placing authority when there are delays in receiving documentation related to the children’s care. 25 September 2026 Inspection report for children's home: 2621119 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2621119 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor Parkview, 82 Oxford Road, Uxbridge, London UB8 1UX

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Inspector

Chibuzo Otache, Social Care Inspector Inspection report for children's home: 2621119 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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