Early years · Early years complaint outcome
Purple Stars Day Nursery
Summary
What we read, and from where
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- Inspection datesingle source
9 Jul 2026
- URN verified
2761211
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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- All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. p.1
- We found that the provider had improved their knowledge and understanding of complaint procedures, including the information that should be included in a written outcome and the importance of maintaining a clear written record of investigations. p.1
What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 2
- Words of findings
- 289
- about usual (typical 281)
- Reading level
- Hard
- Flesch 36, typical 42
- Average sentence
- 19 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 7%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 27 May 2026, we received concerns that the provider was not meeting requirements relating to accident or injury, suitable people, paediatric first aid, staff: child: ratios, supporting and understanding children's behaviour, safety of premises, key persons, risk assessment, information and record keeping, information for parents and carers and complaints.
p.1
Summary of outcome
On 7 July 2026, we carried out a regulatory telephone call. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n implement an effective procedure for managing complaints, maintaining a clear written record of investigations and the outcome of findings.
p.1
Summary of outcome
On 3 August 2026 and 7 August 2026, the provider responded to the action set. We found that the provider had improved their knowledge and understanding of complaint procedures, including the information that should be included in a written outcome and the importance of maintaining a clear written record of investigations. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
p.1
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.1
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.1
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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