Children's Home run by Yaffle Care Limited in Hampshire

Inspection report for children’s home: 2869785 1 Registered provider: Yaffle Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to 3 children with social and emotional difficulties.

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Information about this children’s home

There were 3 children living at the home at the time of inspection.

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Information about this children’s home

The home and the manager registered with Ofsted in November 2025. The manager also manages another setting.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2869785 2

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Summary of findings

Children have settled in well and are making good progress from their starting points. Staff provide good-quality care. They listen to children and ensure they respond to them appropriately. The home’s physical environment is well maintained and suitable. Children enjoy a range of activities that are tailored to their needs and plans. Staff report feeling well supported by leaders and managers; however, supervision does not take place regularly. Managers have good oversight of the service but need to make improvements in challenging professionals and arranging development opportunities for children. Feedback from children and professionals about the leaders, managers and staff is positive. Staff have completed additional relevant training to meet the children’s specific needs, such as behaviour management.

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Overall experiences and progress of children and young people: good

Children receive support from staff who provide good-quality care. Leaders and managers work closely with the children’s professional networks to ensure children receive individualised support. As a result, children enjoy positive and trusting relationships with staff who know them well.

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Overall experiences and progress of children and young people: good

Staff understand and support children’s individual communication needs. Staff recognise if children’s needs change. They talk to children about how they can help and adapt to their preferences. If children need additional support to overcome challenges that impact them, the manager makes referrals for specialised support. This helps children to express their views and talk to staff about what they need.

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Overall experiences and progress of children and young people: good

Children know how to make a complaint. Children feel that they can speak to staff about any worries they have and that they will be listened to. When children raise complaints with the manager, their concerns are taken seriously and addressed promptly. This ensures that every child’s voice is valued and respected.

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Overall experiences and progress of children and young people: good

Children have had mixed experiences in being able to attend school. Staff offer routine and emotional support to help children access education. One child who did not go to school has been supported to attend regularly and is making good progress. One child who does not attend school has been helped to explore their options in consultation with the local authority.

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Overall experiences and progress of children and young people: good

Staff help children to prepare for independent living and increase their life skills; however, there have been delays in arranging learning and training opportunities. For example, a driving theory test was not arranged for one child when this was requested.

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How well children and young people are helped and protected: good

Inspection report for children’s home: 2869785 3 Staff know what to do if children go missing from home. They understand the risks to children. They seek advice from appropriate professionals to ensure there is a clear plan to reduce the risk of harm to children. The manager challenges the local authority if they do not offer or arrange an independent return home interview.

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How well children and young people are helped and protected: good

Children are helped to manage difficult feelings and to reflect on their behaviour. They have access to the in-house therapist, who visits the home every week. This helps children to become more self-aware and feel more secure. For example, the number of incidents of self-harm has reduced.

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How well children and young people are helped and protected: good

Staff understand children’s experiences. They respond with appropriate boundaries about what is safe and acceptable for each child and seek to understand the triggers for behaviour.

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How well children and young people are helped and protected: good

Safer recruitment processes are in place to ensure that staff are suitably vetted and qualified. There are sufficient staff in place to meet the needs of children. Staff from the sister home provide support when there is a need for additional staff to cover absences. This means children receive consistent and stable care.

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The effectiveness of leaders and managers: good

The registered manager oversees 2 children’s homes. They are supported by an efficient home manager who oversees the day-to-day running of the home. The registered manager has a calm approach and is attuned to children needs. They naturally use a therapeutic approach to support children when they are frustrated. Children respond well and say they feel well supported by the manager.

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The effectiveness of leaders and managers: good

The manager knows children well. They have effective oversight of the children’s experiences and respond to risk by following protocols to ensure that children are kept safe. They are aware of the strengths and weaknesses of the service and are proud of the care provided that means children feel safe and happy.

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The effectiveness of leaders and managers: good

Leaders and staff work proactively with the local community, including neighbours, to support children to use the facilities and to develop a sense of belonging, security and purpose.

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The effectiveness of leaders and managers: good

Staff are offered bespoke training opportunities to understand children’s individual needs. Staff feel supported by leaders and managers in meeting the children’s day-to- day care needs. However, supervision is not recorded effectively, and supervision does not take place regularly.

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The effectiveness of leaders and managers: good

The manager works with the local authority to agree plans for children to move out. However, for one child, there have been delays with planning that have not been sufficiently challenged by the manager. As a result, this has impacted on the child’s understanding for future transition. Inspection report for children’s home: 2869785 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b)) 1 October 2026

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Recommendations

 The registered person should ensure the necessary support is given to children to enable them to access their education or training. Support may include the use of technology to access online learning, as well as help with booking a driving theory test, as part of developing independence. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.13)  The registered person should ensure that they and their staff engage proactively with the placing authority to contribute fully to the child’s care planning on an ongoing basis, particularly in identifying a timely plan for moving towards independence. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2869785 5

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Children’s home details

Registered provider: Yaffle Care Limited

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Children’s home details

Registered provider address: Great Portland Street, 167-169 Great Portland Street, 5th Floor, London W1W 5PF

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Inspectors

Rubina Gani, Social Care Inspector Claudia Poienar, Social Care Inspector Inspection report for children’s home: 2869785 6 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked- after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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