Children's Home run by Bright Nest Care Limited in Nottinghamshire

Inspection report for children’s home: 2864157 1 Registered provider: Bright Nest Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately run and provides care and support for up to 4 children who experience social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, 2 children were living in the home. They both spoke with the inspectors.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 13 January 2026

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2864157 2

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Inspection date Inspection type Inspection judgement

13/01/2026 Full Requires improvement to be good Inspection report for children’s home: 2864157 3

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Summary of findings

Staff create and provide a positive environment where children feel safe, valued and are making good progress. Historically, moves into the home have lacked consideration of the impact on existing children, resulting in escalations in some behaviours. However, managers have been proactive in learning from this. These are now carefully planned, and relationships between children have improved significantly, supported by attentive and nurturing staff. Children’s achievements are recognised, and they are supported to access education and specialist services.

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Summary of findings

Some practice is not yet consistently embedded regarding recording, risk management, and follow-up work to reduce children’s vulnerabilities. While safeguarding responses are generally appropriate, greater alignment with plans and clearer documentation are needed. A committed management team is now driving improvements and strengthening practice, although some areas require further development and consistency to further drive progress for the children in their care.

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Overall experiences and progress of children and young people: good

Children benefit from thoughtful and well-planned moves into the home. The registered manager and staff work with professionals to assess children’s risks and needs and to consider how children will live together. One child had several visits before moving in, met the other child and was involved in choosing their bedroom and welcome meal. Staff also prepared the child already living in the home through discussions about shared interests and hobbies. This has helped children build more positive relationships, spend time together and experience fewer difficulties in their peer relationships.

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Overall experiences and progress of children and young people: good

Staff help children to feel valued and included. They celebrate children’s educational and personal achievements and advocate for their inclusion in school events. When children have not been able to attend events, such as proms, staff have arranged alternative celebrations so that children’s progress and achievements are recognised. Staff also support children to attend reviews and to receive specialist help for their mental health and past trauma. They work with professionals when children share new information or experiences that may affect their behaviour or safety.

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Overall experiences and progress of children and young people: good

Children say that they enjoy living at the home. They identify staff they trust and feel able to talk to staff about worries or concerns. Relationships between children are positive, which is significant progress after previous experiences of difficult peer dynamics. Children’s bedrooms are personalised, and the home is maintained to a good standard. Managers have begun to further improve communal spaces by consulting children, such as making the garden a more usable space and purchasing sun loungers and a barbecue. Inspection report for children’s home: 2864157 4 Staff are beginning to focus on supporting children to develop their independence skills and explore their future plans. They talk with children about their wishes and encourage them to explore options for further education, employment and training. This helps the children to feel and be part of plans for their futures.

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Overall experiences and progress of children and young people: good

Staff use a balanced and personalised approach to rewards and consequences. Rewards recognise children’s achievements, such as engagement in education. Consequences are proportionate and help children understand the effect of their actions, such as with food waste and property damage. This supports children to learn from incidents while maintaining positive relationships with staff.

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How well children and young people are helped and protected: good

When children go missing from home, staff look for them, maintain efforts to remain in contact with them and work with relevant agencies to support their safety. When children return to the home, staff offer them opportunities to talk and access medical help where needed.

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How well children and young people are helped and protected: good

Some safeguarding practice requires clearer recording and stronger oversight. Room searches take place when staff are concerned about children’s safety, but children are not always told when searches have been carried out by staff or police. Records do not consistently explain the reason for the search or capture children’s views afterwards. Staff manage and record most known risks, such as checking sharps twice a day when this is needed for one child. Managers are aware of the gaps in practice and have robust plans to address them through staff supervision sessions and team meetings. The impact of this is yet to be fully embedded.

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How well children and young people are helped and protected: good

Historically, there have been gaps in documentation and understating the responses of managers to incidents and allegations made in the home. There remains some confusion between complaints and allegations; however, managers have identified this as a point for further staff training. There are now clear procedures in place. When allegations are made against staff, the new leadership team investigates appropriately to ensure that children are kept safe.

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How well children and young people are helped and protected: good

Children receive support from staff who seek to understand and reduce the risks associated with self-harming behaviours and encourage access to specialist services, resulting in one child engaging with child and adolescent mental health services. However, children’s experiences may be affected by weaknesses in practice, as staff and managers do not consistently recognise or record when children are physically held, limiting oversight and opportunities for reflection with children following incidents.

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How well children and young people are helped and protected: good

There are some inconsistencies in recording relating to safety arrangements across key documents, such as updating the location of the ligature cutters in the office. Risks associated with one child vaping are not outlined in their risk assessments, including expectations of staff, work to reduce use, and safety measures for charging. Information about the specific actions staff should take when children go missing is also unclear and inconsistent across risk assessments, safety plans, missing-from-home protocols and Inspection report for children’s home: 2864157 5 internal policy. These recording shortfalls create uncertainty for staff about what actions to take and when, which may result in delays in responding effectively and locating children quickly when they go missing.

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The effectiveness of leaders and managers: good

The management team is committed and ambitious. Managers recognise vulnerabilities and take proactive action to improve practice. Children’s safety is prioritised, and professionals are challenged appropriately. Although some earlier records lack detail, managers are improving oversight, strengthening expectations in recording and implementing more child-focused, collaborative approaches.

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The effectiveness of leaders and managers: good

Team meetings take place regularly and are used well. Managers discuss children’s needs, staff practice and clear actions for improvement. The minutes are detailed and helpful for staff who are unable to attend. Staff value these meetings as opportunities to learn, reflect and share their views. This helps create more consistency across the staff team’s approach to working with children.

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The effectiveness of leaders and managers: good

Managers have improved safer recruitment oversight. Managers have also identified and assessed potential conflicts of interest in the home and have robust risk assessments in place to manage these. Clear oversight and guidance support staff practice.

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The effectiveness of leaders and managers: good

Managers have identified weaknesses in independent visitor oversight and have already taken steps to make improvements. Training is now well organised and monitored. Managers track training completion and encourage staff to use quieter periods to address gaps in learning. Where gaps in staff knowledge and practice are identified as having an impact on children’s care, training is booked, such as ligature training.

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The effectiveness of leaders and managers: good

The registered manager feels well supported by the responsible individual. There is clear oversight and a shared commitment to improving practice. Supervision is prioritised and is generally of good quality. However, it lacks support for staff to reflect and learn from incidents. Practice could be further strengthened by introducing a system to review the quality and consistency of supervision carried out by those outside the management team. Inspection report for children’s home: 2864157 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to-

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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Requirement Due date

help each child to understand and manage the impact of any experience of abuse or neglect;

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Requirement Due date

help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult;

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Requirement Due date

make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice. (Regulation 6 (1)(a)(b) (2)(a)(b)(ii)(iv)(v)(vi)(ix))

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Requirement Due date

In particular, ensure that appropriate key work that aims to reduce children’s individual risks and vulnerabilities and prepare them for independence is planned, carried out and recorded clearly. 10 October 2026 Inspection report for children’s home: 2864157 7 The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(b))

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Requirement Due date

In particular, the registered manager must ensure that staff understand and record all incidents involving restraint and children going missing. Records must be clear and demonstrate that children’s and staff’s wellbeing is supported following incidents.

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Requirement Due date

Furthermore, the registered manager must ensure that clear plans setting out the actions to be taken when children go missing are consistent across all relevant documents and that staff understand and follow these. 10 October 2026

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Recommendations

 The registered person should ensure that records of restraint are maintained effectively and enable the registered person and staff to review the use of control, discipline and restraint. This review should enable the identification of effective practice and ensure that any issues or trends of concern are identified and addressed. It should also provide opportunities to amend practice where necessary to ensure that children’s needs are met. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 49, paragraph 9.59)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information about individual children in a non- stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to

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Recommendations

the child. This relates to children being informed of room searches and more thorough overall recording, including in relation to fire drills carried out. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that supervision enables staff to reflect and act on how their own feelings and behaviour may be affected by the behaviour of the children they care for. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 39, paragraph 8.15) Inspection report for children’s home: 2864157 8

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2864157 9

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Children’s home details

Registered provider: Bright Nest Care Limited

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Children’s home details

Registered provider address: Office C6, Lancaster House, 10 Sherwood Rise, Nottingham NG7 6JE

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Children’s home details

Responsible individual: Shaneaka Taylor-Pinnock

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Inspectors

Louise Copping, Social Care Inspector Ruth Alexander, Social Care Inspector Inspection report for children’s home: 2864157 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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