Children's Home run by Therapeutic Care Limited in Westmorland and Furness

Inspection report for children’s home: 2826317 1 Registered provider: Therapeutic Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. It provides care for up to 2 children who may experience social and emotional difficulties.

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Information about this children’s home

Two children were living in the home at the time of this inspection, and both were spoken with. No children have left the home since the last inspection.

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Information about this children’s home

The manager registered with Ofsted in June 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 26 November 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2826317 2

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Inspection date Inspection type Inspection judgement

26/11/2025 Full Good Inspection report for children’s home: 2826317 3

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Summary of findings

Children are making good progress in all areas of their lives. Staff are committed to building positive relationships with the children and their families. This has helped the children develop trust in staff while helping to improve important relationships for the children.

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Summary of findings

Staff know the children well and have a good understanding of their individual needs and risks. Staff are committed in delivering good-quality care that is consistent; all safeguarding concerns are responded to effectively. This helps ensure that children are kept as safe as possible.

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Summary of findings

Leaders and managers create a homely environment that supports children’s wishes and feelings. Staff receive high levels of support and guidance, which helps them understand children’s specific needs and care for them with confidence.

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Overall experiences and progress of children and young people: good

Children experience positive moves into the home. The manager considers the needs of all children together and obtains their views, alongside those of professionals and the staff, before agreeing to any child moving in. Information is used to inform clear care plans before children arrive. This supports staff in helping children to settle into the home quickly as staff understand each child’s needs.

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Overall experiences and progress of children and young people: good

Children are supported to spend time with their loved ones. Staff maintain good communication with children’s families, and consequently, they have positive relationships with them. One family member said, ‘I have a relationship that I never thought I would have with [child’s name] because of the support and help from the staff.’

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Overall experiences and progress of children and young people: good

Children benefit from holidays and a range of activities. Staff support children to become more independent and develop new skills. Children have enjoyed fishing, learning to prepare meals and decorating the home. This helps promote children’s independence skills.

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Overall experiences and progress of children and young people: good

Staff support children with their education, and children are making good progress. One child recently sat their GCSEs and has plans to go to college. The manager is persistent in his attempts to fully engage children in education. The manager works with the virtual school to devise transitions for children who have previously been out of school for long periods, to help them re-engage with learning.

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Overall experiences and progress of children and young people: good

The children are in good health. Staff actively encourage and support children to attend health appointments and take prescribed medication. Staff have established Inspection report for children’s home: 2826317 4 consistent routines, healthy diets and bedtime routines, which has benefited children’s overall health.

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Overall experiences and progress of children and young people: good

Children enjoy living in this home and say they are happy and safe. Children build trusting relationships with the manager and staff, who hold them in high regard. The manager and staff have created a home where children feel listened to and feel confident to express themselves openly. However, the language used to describe children’s behaviours is not always therapeutic or child friendly, in line with the home’s policies.

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Overall experiences and progress of children and young people: good

Children live in an environment that is welcoming, child friendly and personalised to their wishes. This provides children with a sense of belonging. However, some places require some attention, including the garage and overgrown areas in the garden.

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How well children and young people are helped and protected: good

Staff understand the risks children face and are curious to explore children’s behaviours that are unusual to understand what is going on for each child. Staff follow and regularly review children’s risk management plans and consult well with professionals from the multi-agency group. This has helped staff be more effective in keeping children safe. Children are supported further in understanding the risks through meaningful discussions with staff.

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How well children and young people are helped and protected: good

Staff are effective in de-escalating unwanted behaviours and have supported children to understand their feelings, helping them find alternative coping strategies. For one child, physical interventions were used appropriately and as a last resort. However, this has now significantly reduced as the child has settled and has learned to express themselves to staff without becoming upset.

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How well children and young people are helped and protected: good

The manager ensures that safer recruitment checks are completed for any new staff. New staff are given opportunities to shadow more experienced staff as part of their induction. The manager has a good understanding of staff’s experience and skills. When children share concerns about staff members, the manager is quick to address any shortfalls in staff practice.

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How well children and young people are helped and protected: good

Children trust staff and will disclose personal information or things they are concerned about. The manager responds effectively to these concerns by appropriately sharing information to relevant professionals. However, when a child said they were hurt by a member of staff in a hold, staff did not escalate concerns to the manager. As a result, no discussions took place with the child to explore this further. This meant opportunities were missed to ensure that staff respond effectively to potential allegations of harm.

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The effectiveness of leaders and managers: good

The manager is highly committed to the children, always focusing on their wishes and individual needs. The manager has positive and collaborative relationships with Inspection report for children’s home: 2826317 5 children’s families and external professionals. This contributes to the manager’s care planning for children, which focuses on both their current and future development needs.

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The effectiveness of leaders and managers: good

The manager leads by example with a hands-on approach. He is regularly present in the home for both children and staff. His high expectations and practical support enable staff to develop confidence in their roles in caring for children.

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The effectiveness of leaders and managers: good

Staff are enthusiastic and enjoy working in the home. They say they receive high levels of support from the manager and enjoy regular supervision sessions and team meetings, which are reflective. The manager ensures that staff receive training opportunities that are relevant to children’s emerging needs and risks. This contributes to the children receiving consistent quality care and staff feeling well supported.

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The effectiveness of leaders and managers: good

The manager has effective monitoring systems that demonstrate good oversight of any safeguarding concerns as well as the quality of care provided to children. The review of care includes the views of children, their families and the wider professional group. The manager has a good understanding of the strengths and areas of development in the home. However, the manager does not always send individual safeguarding notifications to the regulator, and the quality of care review was not properly submitted. Inspection report for children’s home: 2826317 6

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Recommendations

 The registered person should ensure that the home is a nurturing and supportive environment that meets the needs of their children. It should be a homely, domestic environment. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that children are listened to and enabled to report any allegations at the earliest opportunity. Staff should report any allegation of abuse immediately to a senior manager within the home. Any allegation of harm or abuse must be addressed in line with the home’s child protection policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.17)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a non-

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Recommendations

stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that existing and established processes are followed to submit scheduled and safeguarding notifications to the regulator. In particular, notifications to reflect each individual incident under regulation 40, and six-monthly review of care reports. The generated regulation 45 report should be sent to Ofsted and the placing local authority of all children in the home who are looked-after children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2826317 7

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Children’s home details

Registered provider: Therapeutic Care Ltd

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Children’s home details

Registered provider address: Errigal House, Avroe Crescent, Blackpool FY4 2DP

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Inspector

Amey Henry, Social Care Inspector Inspection report for children’s home: 2826317 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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