Lagom Residential Care Limited

Inspection report for supported accommodation provider - monitoring visit: Lagom Residential Care Limited Lagom Residential Care Limited

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Registered provider: Lagom residential care

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is operated by a private provider in North West England. The provider can accommodate up to 2 children in 2 shared or group- living houses not limited to accommodating looked-after children and care leavers. At the time of the monitoring visit, one looked-after child, aged 17, was being accommodated.

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provider

The provider has been registered with Ofsted since 2 October 2024. The registered service manager has been in post since the service was registered. They also hold other responsibilities, which include being the nominated individual and a director.

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This monitoring visit

Ofsted conducted this monitoring visit following information from the provider that the child living in one of their homes had been made subject to a deprivation of liberty order (DoL order). This means that the provider is not operating in line with their statement of purpose for supported accommodation. The inspector held discussions with the nominated individual, the registered manager. They also visited 2 premises.

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This monitoring visit

The provider had their first inspection in October 2025, which identified that leaders and managers had accommodated children outside the scope of the regulations. This meant that some children needed a high level of staff care over a considerable period. The children’s needs exceeded those which supported accommodation could meet. Following this inspection, the provider has submitted their application to be registered as a children’s home. Inspection report for supported accommodation provider - monitoring visit: Lagom Residential Care Limited On 4 March 2026, the registered service manager notified Ofsted of a serious incident involving a child. As required, a safeguarding notification was submitted to Ofsted. Following this incident, the placing local authority sought a DoL order on 5 March 2026, and for the child to remain at the home. Staff are clear about the child’s plan, what to do if risks increase for the child and how to keep them safe. Staff have

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This monitoring visit

clearly followed the child’s care plan and used their behaviour management training. They have been able to de-escalate incidents in a timely manner without having to restrict the child.

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This monitoring visit

The provider and the regulator recently had a meeting to clarify the plans for the child. However, the registered service manager was unable to confirm when the child would move into suitable accommodation. Staff are now working alongside the local authority to identify a more suitable placement in adult social care which can best meet the child’s needs.

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This monitoring visit

Other requirements and recommendations made at the last full inspection were not considered at this visit and are carried forward to the next inspection. Inspection report for supported accommodation provider - monitoring visit: Lagom Residential Care Limited

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(a)(f)) 19 July 2026

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Requirement Due date

The registered person must maintain records (“case records”) in relation to each child accommodated by the supported accommodation undertaking which—

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Requirement Due date

include the information and documents listed in Schedule 2, are kept up to date. (Regulation 24 (1)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that all significant information is stated in documents relating to incidents, episodes of going missing from home and significant conversations documentation. 30 October 2026

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if— 30 October 2026 Inspection report for supported accommodation provider - monitoring visit: Lagom Residential Care Limited an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious. (Regulation 27 (3)(b))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 The registered person should ensure that the statement of purpose sets out what the service offers, how it can meet needs of children who may be accommodated in the service and how it is set up and equipped to meet those needs. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 45)  The registered person should ensure that supported accommodation is homely and welcoming and that relevant maintenance repairs are completed. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 29)  The registered person should ensure that all staff working in their service have annual appraisals. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 51)  The registered person should ensure that the workforce development plan includes the current staffing structure and the managerial arrangements for oversight of the premises. The plan should also include how staff support children

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Recommendations

when there is on-site or floating support and how staff promote continuity of support. The plan should also include the induction and probationary period as well as how often supervision takes place and how the service manages poor performance. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 47)

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Lagom Residential Care Limited

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Supported accommodation provider details

Registered provider: Lagom residential care

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Supported accommodation provider details

Registered provider address: suite 217 Norfolk street, Liverpool L1 0BG

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Supported accommodation provider details

Registered service manager: Andrew Owens

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Inspector

Helen Fee, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Lagom Residential Care Limited to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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