Children's Home run by Resilience Residential Services Limited in Manchester

Inspection report for children’s home: 2657298 1 Registered provider: Resilience Residential Services Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It offers care for up to 3 children who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted on 19 March 2026 and is suitably experienced.

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Information about this children’s home

At the time of the inspection, 3 children were living in the home. The inspectors spoke with all the children.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 3 September 2025

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2657298 2

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Inspection date Inspection type Inspection judgement

03/09/2025 Full Outstanding 08/10/2024 Full Outstanding 31/01/2024 Full Good 29/06/2022 Full Good Inspection report for children’s home: 2657298 3

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Summary of findings

Staff and the manager build strong, valued and trusting relationships with children. As a result, children feel happy and settled in the home. Children feel listened to and are confident in approaching staff for help and support. The manager creates a positive and nurturing environment, and this approach is clearly shared by the staff team.

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Overall experiences and progress of children and young people: good

Since the last inspection, 2 children have been welcomed into the home and 2 have moved on. Moves into the home are well planned, with children’s needs and support arrangements carefully considered. Decisions for 2 children to move on from the home in an unplanned way were made in their best interests. The manager has sought feedback to understand the children’s experience and to improve future practice.

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Overall experiences and progress of children and young people: good

Children live in a comfortable and clean home. The home is personalised with photos of children participating in various activities, including quad biking. Some areas of the home require attention. For example, damaged paintwork needs repainting and a set of drawers requires repairing or replacing.

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Overall experiences and progress of children and young people: good

Staff actively involve children in their plans and day-to-day care. Children are informed of any updates, and their views are actively sought through one-to-one conversations. This helps staff to better understand children’s needs and ensures that children can make informed decisions about their future.

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Overall experiences and progress of children and young people: good

Children’s physical and emotional health needs are prioritised. The manager has worked with wider professionals to request bespoke training, ensuring that staff are competent and confident in supporting children with mental health needs. This means children feel emotionally safe and able to ask for help. This is echoed by one social worker who said, ‘Staff have an ability to build relationships with [name of child] and to be the carers that the child needs.’

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Overall experiences and progress of children and young people: good

Children feel listened to and supported to explore their individual interests. One child has written and recorded their own music, while another, who recently moved into the home, is being supported to choose a martial arts club. Managers and staff know the children well and recognise when they may benefit from time away. This has included weekends to the Lake District and Scotland, where children have enjoyed adventure activities and walks with staff. One social worker said that this was just what the child needed and that staff understood this.

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How well children and young people are helped and protected: good

Since the last inspection, there have been several significant incidents. Children’s safety and wellbeing have been at the forefront of practice. Collaboration with family members Inspection report for children’s home: 2657298 4 and professionals, including the police, social workers and teachers, has supported children’s safety. The manager has shown professional curiosity and due diligence in his oversight.

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How well children and young people are helped and protected: good

Staff understand their responsibilities in relation to safeguarding. Since the last inspection, the number of missing-from-home episodes has increased. Despite the challenges, staff remained consistent and persistent in their efforts to search for and locate the child. The manager and staff developed strong relationships with partner agencies and families to ensure the child’s safe return. One police officer said that the manager and staff do everything possible to reduce risks.

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How well children and young people are helped and protected: good

Children have positive relationships with staff. This enables children to have reflective and open conversations about how to keep themselves safe. When measures such as room searches, rewards and consequences are used, children record their views, ensuring that their voice is heard.

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How well children and young people are helped and protected: good

Staff respond promptly when children are at risk. However, during one serious incident, staffing numbers were below what was needed for the number of children in the home. As a result, some de-escalation strategies, such as a change of face, could not be considered. In addition, the other children did not have full staff support during the incident. A requirement has been raised to address this.

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How well children and young people are helped and protected: good

Allegations by children are taken seriously. The manager acts quickly to ensure children’s safety and investigates concerns promptly. Children are kept informed of the outcomes of investigations.

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The effectiveness of leaders and managers: good

The manager is newly registered, having previously worked as the deputy manager of the home. This transition was smooth, and staff and children speak positively about the manager. One member of staff said, ‘I honestly couldn’t have asked for a better manager.’

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The effectiveness of leaders and managers: good

Staff morale in the home is high. The manager is approachable and responsive to children and staff, especially following challenges in the home. He recognises the importance of staff wellbeing, debriefs and reflective discussions when caring for children. This approach is valued by staff. One staff member said, ‘Our manager is very supportive. I genuinely love my job; it feels like a family home.’ This contributes to low staff turnover.

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The effectiveness of leaders and managers: good

The manager has robust processes in place to ensure that local authority, health and education documents are received without delay.

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The effectiveness of leaders and managers: good

Staff receive good-quality training, and the manager proactively supports staff development and progression, which the team values. This means children are supported by an experienced, consistent and stable staff team, contributing to their sense of belonging. Inspection report for children’s home: 2657298 5 Managers ensure that staff benefit from regular supervision and team meetings. These focus on ensuring that staff understand children’s changing needs and what is expected of them. Key issues are explored, and, as a result, children receive well-coordinated support.

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The effectiveness of leaders and managers: good

External professionals say that the manager and staff communicate regularly and effectively with them. They speak highly of the home. One social worker said, ‘They have been brilliant, they keep me updated, and [name of child] knows they care and that they are invested in them.’ Inspection report for children’s home: 2657298 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child. (Regulation 13 (1)(a)(b) (2)(d))

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Requirement Due date

In particular, the registered manager must ensure that the home is always appropriately staffed to meet the needs of all children. 13 August 2026

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Recommendation

 The registered person should ensure that the home is maintained to a good standard, including repairing or replacing broken furniture and refreshing decor in areas where paintwork has been damaged. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.7)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2657298 7

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Children’s home details

Registered provider: Resilience Residential Services Limited

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Children’s home details

Registered provider address: 11 Gatley Road, Cheadle SK8 1LY

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Inspectors

Julia Edwards, Social Care Inspector Anna Belshaw, Social Care Inspector Inspection report for children’s home: 2657298 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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