Children's Home run by My3 Limited in Lancashire

Inspection report for children's home: 2636919 1 Registered provider: My3 Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home is owned and managed by a private company. It is registered to care for up to 3 children with learning disabilities and who may experience social and/or emotional challenges.

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Information about this children's home

There were 3 children living at the home at the time of this inspection.

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Information about this children's home

The home and manager registered with Ofsted in November 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2636919 2

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Inspection date Inspection type Inspection judgement

03/03/2026 Full Requires improvement to be good 26/02/2025 Full Outstanding 29/11/2023 Full Outstanding 26/07/2022 Full Good Inspection report for children's home: 2636919 3

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Summary of findings

Staff work well with professionals to understand children's needs and to ensure that children have positive experiences living at the home. As a team, staff communicate well to ensure that children have consistent routines and care.

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Summary of findings

There have been challenges in how one child's needs should be best supported. Staff have been professionally curious about the child's background to enable them to better understand them. Work is underway with a therapist to assess the child's needs.

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Summary of findings

There have been changes in the management and staffing of the home. However, this has settled. Staff are positive about the clear direction provided by the manager and the support they receive. The manager and staff are focused on improving outcomes for children.

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Overall experiences and progress of children and young people: good

Children are making positive progress from their starting points. Staff use various tried and tested strategies to understand children's views, and they consider creative ways to ensure that children are positively engaged in their own care.

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Overall experiences and progress of children and young people: good

Staff work hard as a team to consider children's developing needs. The maintenance of children's daily routines is central in the running of the home. Staff handovers are an opportunity to ensure that pertinent information is shared. The time is used to reflect on staff experiences of caring for the children to benefit their colleagues.

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Overall experiences and progress of children and young people: good

All children attend education provisions that meet their individual needs. One child has taken part in a residential trip, which is a key achievement for them. Staff work collaboratively with staff at schools to ensure that any changes in children's presentation are shared and responded to in a consistent way. This is supported by shared planning to consider children's needs around their engagement in education. One professional commented that those working with children are 'all aware of the challenges and are working towards the same goals'.

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Overall experiences and progress of children and young people: good

Children's health needs are well met. Staff and managers work with health professionals to manage children's specific medical needs. Support for one child to have a dental operation was well planned with detailed records kept. Staff support children in creative ways to develop their self-care and independence.

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Overall experiences and progress of children and young people: good

Children are supported to engage in individual and shared interests. This supports children's identity and is further demonstrated in how their bedrooms are personalised. It also promotes a family atmosphere with shared experiences, which is reflected in the developing friendships between children. Inspection report for children's home: 2636919 4 The home has been redecorated and is vibrant and homely. There are different spaces for children with a variety of resources to support their regulation and stimulation.

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How well children and young people are helped and protected: good

Staff understand most children's needs well. There is a lack of information about one child's background and experiences, which means that their needs are not fully understood. Staff work hard to explore how the child's needs can be best met. While staff use de-escalation techniques to support the child, there is acknowledgment that strategies are not always effective. The in-house therapist is working with the team in a planned way to find effective solutions and ensure that any training needs are met. One child's social worker praised the team for their support for the child's progress, which meant that some of the restrictions that were previously in place had been lessened.

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How well children and young people are helped and protected: good

Children's plans are overly complicated. Updates to plans are not made consistently across all areas and clarity is needed where information differs between documents. This means that not all staff are clear about one child's bedtime routines. Children have monthly goals to work towards. However, these are not consistent between documents and there is a lack of information on the progress made.

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How well children and young people are helped and protected: good

While the use of physical intervention has increased, it is only when needed to keep children safe. Staff reflect well on incidents individually and as a team to consider how they might adapt their practice. However, not all staff involved complete debriefs afterwards. There are some gaps and errors in recordings, which the manager has not identified, including occasions where physical intervention is not identified as such.

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How well children and young people are helped and protected: good

There are safe recruitment practices in place, which mean that only those who are safe to work with children are employed.

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The effectiveness of leaders and managers: good

The manager is committed to her role and to ensuring that there are positive outcomes for children. Parents and professionals spoke about the manager's high expectations and the positive communication from her and the team. The manager challenges other professionals appropriately to ensure that children's best interests are met.

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The effectiveness of leaders and managers: good

While there have been challenges with staffing and changes in the home, there is a positive team spirit. Recruitment is underway and staff are positive about the clear direction and leadership from the manager. There is a collaborative approach within the team. This was seen in daily handovers where managers and senior staff provide clear direction to the team and seek staff input and insight.

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The effectiveness of leaders and managers: good

Team meetings have clear purpose, which is focused on children's needs. There is clear follow up on the actions agreed within the team. However, recordings of meetings do not show the engagement of the team, particularly around shared reflection on their practice. In contrast, individual staff supervision supports reflection, and welfare is a key focus. Staff share their views and suggestions for the home confidently. Inspection report for children's home: 2636919 5 Annual staff appraisals consider the achievements and progress that staff have made and identify areas for further development. Training for staff is kept up to date, and there are plans in place for the in-house therapist to complete focused work with staff around children's individual needs.

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The effectiveness of leaders and managers: good

The manager's oversight of the home is detailed and reflective. She uses observation of practice to support staff development. There are missed opportunities for the manager to complete focused work to monitor patterns and trends around children's behaviours. However, she demonstrates professional curiosity to understand their experiences.

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The effectiveness of leaders and managers: good

The manager's review of care lacks analysis of the detailed feedback sought from children and professionals, which could identify opportunities for improvements. Inspection report for children's home: 2636919 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child's behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure.

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b))

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Requirement Due date

Specifically, the registered person must ensure that there is thorough recording of all measures involving any use of control, discipline or restraint. They should consider the quality of 31 July 2026 Inspection report for children's home: 2636919 7 recording, along with debriefs of all staff in their review of measures.

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Requirement Due date

The registered person must ensure that staff who are involved with restraints of children are spoken to following the incident.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home's statement of purpose;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (2)(a)(h))

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Requirement Due date

The registered person must ensure that children's plans are succinct, up to date with relevant information and consistent with other information about children. Staff should know and understand the changes made to plans. 31 July 2026

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Recommendations

 The responsible person should ensure that they work with the home's therapist to make best use of information from internal monitoring to ensure continuous improvement. This includes the monitoring of themes and trends from incidents alongside internal and external interventions to understand their impact on children's progress. ('Guide to the Children's Homes Regulations, including the quality standards', page 55, paragraph 10.24)  The registered person should ensure that they oversee the welfare of the children in their care through engagement with the home's staff. The input of staff and their reflection on the care they provide to children should be evident in records of team meetings. ('Guide to the Children's Homes Regulations, including the quality standards' page 54, paragraph 10.23)  The registered person should ensure that the review of care focuses on the quality of the care provided by the home, the experiences of children living there and the

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Recommendations

impact the care is having on outcomes and improvements for the children. This should involve reviewing the feedback provided by children, family and professionals, and whether any improvements are needed as a result. ('Guide to the Children's Homes Regulations, including the quality standards' page 64, paragraph 15.2) Inspection report for children's home: 2636919 8

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to The Children's Homes Regulations, including the quality standards.' Inspection report for children's home: 2636919 9

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Children's home details

Registered provider address: 300 St. Marys Road, Garston, Liverpool, England L19 0NQ

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Inspector

Andrea Foreman, Social Care Inspector Inspection report for children's home: 2636919 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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