Children's Home run by Safe Haven (Childrens Homes) LTD in Nottingham

Inspection report for children’s home: 2863634 1 Registered provider: Safe Haven (Childrens Homes) LTD Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. It provides care for up to 3 children with emotional and social difficulties.

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Information about this children’s home

The manager registered with Ofsted on 7 December 2025. This is the home’s first inspection.

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Information about this children’s home

One child was living at the home and was spoken to at the time of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2863634 2

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Summary of findings

The child has settled well due to the good relationships built with staff and is starting to make progress. Staff provide a variety of activities, which are helping the child to build confidence.

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Summary of findings

Leaders and managers have good oversight. They ensure that staff have additional training to support the child where a need is identified. Staff speak positively about the manager. Feedback from professionals and the child’s family is positive.

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Overall experiences and progress of children and young people: good

The home is decorated to a high standard. The child likes their bedroom, which has been personalised to reflect their personality and interests. Staff proudly decorate the home with photos of activities with the child. Staff, including leaders, encourage the child to spend time outside engaged in a variety of activities. A relative said that the child will now put themselves in situations that they would not have done before they came to live at this home. The child has fun while having new experiences, and this helps them to develop good relationships with staff.

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Overall experiences and progress of children and young people: good

Staff know the child, enjoy spending time with them and promote a variety of new experiences. One staff member explained how they were using the World Cup to help the child understand about diverse cultures. This demonstrates the creative approach by staff to tailor learning to the child’s preferences.

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Overall experiences and progress of children and young people: good

The child’s views are listened to and included in documents. Staff prepare for and support the child to understand how complex decisions are made about their life. They tailor this to the child’s level of understanding. Staff help the child to understand why their wishes cannot always be met.

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Overall experiences and progress of children and young people: good

The child attends school. Staff have excellent communication with education professionals. They attend all meetings and suggest ways of managing difficult behaviour. This means that the child experiences consistent ways of managing behaviour in both school and home. An education professional said, ‘The child is clearly very loved.’ At home, staff use opportunities to help the child with learning. The manager is considering options to ensure the child has the right support to make progress in education.

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Overall experiences and progress of children and young people: good

The child is in good health. Staff have been persistent in encouraging the child to attend all health appointments. They identify and respond to any new health needs quickly. Staff include the child in plans to prevent recurring health issues, and the child is learning skills to support their own health needs. Inspection report for children’s home: 2863634 3

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How well children and young people are helped and protected: good

The child does not go missing from home. Managers review the child’s behaviour management plan and risk assessment regularly. They provide clear guidance on how to protect the child. Staff seek to understand the triggers for behaviour. They respond with kindness and empathy to the child. As the needs and risks for the child change, the staff meet, share ideas and revise their way of working.

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How well children and young people are helped and protected: good

Staff maintain consistent boundaries. These are effective in helping the child to develop safer and more appropriate behaviours. Staff stay calm and work well together as a team during challenging situations.

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How well children and young people are helped and protected: good

When staff use restraint, recording is detailed and helps agencies to understand the context of the measure being used. Managers review all incidents. The child is encouraged to reflect and consider what may have prevented the incident. As a result, there has been a significant reduction in the use of physical interventions.

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How well children and young people are helped and protected: good

Staff listen to children when they make allegations. Managers notify the relevant safeguarding agencies. Leaders ensure that support is available to the child and member of staff during the process. Investigations are thorough and managed according to statutory guidance. As the child has formed relationships with staff, there has been a reduction in the number of allegations made about staff.

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How well children and young people are helped and protected: good

Staff support the child to have contact with family members. Where the manager considers that arrangements may be contributing to anxieties for the child, they advocate for changes; this has resulted in more positive time with family members. A relative said that they continue to feel involved in their child’s life due to the excellent communication. The relative stated that their child ‘is in the best place’.

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The effectiveness of leaders and managers: good

The registered manager is experienced and has high expectations of the team. She knows the child well and is committed to providing the best quality care. She leads a team of staff who are enthusiastic and motivated. Leaders and managers enjoy spending time with the child and are actively involved in the child’s daily life.

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The effectiveness of leaders and managers: good

The manager ensures that safer recruitment processes are followed for all staff. The induction process includes regular supervision. Staff feel well supported and that feedback is constructive and fair. One staff member said that they felt they had ‘landed on their feet’ with this manager.’

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The effectiveness of leaders and managers: good

The manager takes initiative and sources specific training or support for the emerging needs of the child. She has recently introduced a clinical psychologist who is attending team meetings to provide support and guidance. Consequently, the staff team feels confident in supporting the child. Inspection report for children’s home: 2863634 4 The manager has excellent oversight of the care given to the child. She keeps records of potential triggers for behaviours that challenge staff, taking prompt action to reduce risks.

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The effectiveness of leaders and managers: good

Communication is an excellent feature of this home. Professionals and a family member reported how this helps them to understand and feel confident in the care provided to the child. A social care professional said they enjoy receiving regular updates, which include photos of successes. When this professional visited, staff set up a game where they had to find items. This helped them to break the ice and spend time with the child. The professional stated the care provided is ‘absolutely fabulous’. Inspection report for children’s home: 2863634 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2863634 6

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Children’s home details

Registered provider: Safe Haven (Childrens Homes) LTD

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Children’s home details

Registered provider address: 3.1 Clarendon Park, Clumber Avenue, Nottingham NG5 1AH

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Inspector

Alli Tandy, Social Care Inspector Inspection report for children’s home: 2863634 7 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked- after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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