Children's Home run by Cambian Childcare Limited in Torbay

Inspection report for children’s home: SC456910 1 SC456910 Registered provider: Cambian Childcare Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care for one child who may experience social and emotional difficulties or have learning disabilities.

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Information about this children’s home

At the time of this inspection, one child was living in the home.

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Information about this children’s home

A new registered manager has been appointed. They were present during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC456910 2

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Inspection date Inspection type Inspection judgement

08/04/2025 Full Good 09/07/2024 Full Requires improvement to be good 27/09/2023 Full Outstanding 02/08/2022 Full Good Inspection report for children’s home: SC456910 3

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Summary of findings

Staff are committed to providing care for children that promotes their stability. This supports children to develop a sense of permanence and helps them make progress.

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Summary of findings

The home has been without a registered manager for a prolonged period. This has contributed to reduced oversight in the quality of some areas of practice, including staff practice-related supervision and the evaluation of interventions to ensure that they reduce the child’s vulnerabilities in all areas.

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Summary of findings

A new registered manager has been appointed, and they have a good understanding of the home’s strengths and areas for development. They are in the early stages of implementing actions to improve specific areas of the child’s care. This includes staff development activities to strengthen positive behaviour support approaches to help the child to resolve conflict positively.

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Overall experiences and progress of children and young people: good

One child has moved on from the home in line with their progress and growing independence. They lived in the home for almost 3 years. Their social worker described the care and support provided to the child as ‘brilliant’. Managers and staff have maintained appropriate links with the child. This has directly contributed to the child moving forward in their life successfully.

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Overall experiences and progress of children and young people: good

Another child has lived in the home for almost 9 months. Before this, they experienced multiple moves in their care arrangements. They have developed positive relationships with staff team members, and the child’s views indicate that they are developing a sense of belonging.

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Overall experiences and progress of children and young people: good

Staff provide care that helps the child to feel valued. They use language that reflects emotional warmth and reassurance. The child has a range of positive experiences, including attending music concerts and a sports club regularly. Additionally, the child has been helped to establish healthy routines, including their sleep routine.

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Overall experiences and progress of children and young people: good

The care and stability provided for the child have helped drive their educational progress. Collaborative working between the home and school is effective. As a result, the child’s attendance at school has increased to full-time education, and they are working towards achieving their education plan outcomes.

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Overall experiences and progress of children and young people: good

Staff ensure that the child’s safety is at the centre of their practice. However, when existing approaches to reduce conflict are not effective, staff do not always have sufficient direction to implement alternative approaches. This contributes to an inconsistent approach to promoting positive behaviour and reduces opportunities to support the child to develop strategies to manage conflict in their relationships. Inspection report for children’s home: SC456910 4

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How well children and young people are helped and protected: good

Managers and staff understand, and are alert to, the risks that affect the child’s safety. Risks and safeguarding measures are reviewed regularly with the child’s placing authority. The child’s views are sought about restrictions in the home, including door alarms at night.

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How well children and young people are helped and protected: good

The child’s risk assessments are kept up to date and detail the steps that staff should take to keep the child safe.

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How well children and young people are helped and protected: good

A coordinated response is in place when the child is missing from the home. This includes staff continuously searching for the child until they are found. Managers reflect on the risk factors that increase the child’s vulnerability to going missing and implement effective strategies that reduce the likelihood of the child going missing from the home.

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How well children and young people are helped and protected: good

Staff act in response to concerns about the child’s safety. They maintain consistent boundaries to safeguard the child. They check on the child regularly when they are worried about their welfare in the home. When the child spends time in the community with their friends, there is a robust approach to ensure that the child is seen regularly.

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How well children and young people are helped and protected: good

Staff spend time speaking with the child about issues that may affect their safety and wellbeing. They use a sensitive and nurturing approach that helps the child to have difficult conversations with them. However, there is not a streamlined monitoring system in place to evaluate the effectiveness of interventions. This has led to important targeted support in a specific area of risk not being progressed sufficiently.

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The effectiveness of leaders and managers: requires improvement to be good

The home has been without a registered manager for a prolonged period. This has led to reduced oversight in some areas of practice and care, including the quality and effectiveness of practice-related supervision and the evaluation of staff training and learning to ensure that they lead to effective care.

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The effectiveness of leaders and managers: requires improvement to be good

Senior managers appropriately address practice-related concerns and take action to safeguard the child. However, staff supervision sessions lack sufficient professional challenge and deeper exploration of the child’s needs to understand the impact of the quality of care on the child’s progress and experiences. This reduces the opportunity to identify emerging practice concerns at an earlier stage.

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The effectiveness of leaders and managers: requires improvement to be good

Managers carefully considered the child’s needs to inform the decision about them moving into the home. This has helped to ensure that the risks identified can be responded to by the care provided. This has reduced the risk of further disruption for the child.

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The effectiveness of leaders and managers: requires improvement to be good

Managers share information about significant events with relevant agencies and ensure that notifications are submitted to Ofsted without delay. Where high levels of risk are Inspection report for children’s home: SC456910 5 identified, risk assessments are escalated to senior managers. However, management oversight is not consistently recorded across the child’s plans to demonstrate effective scrutiny of the safety measures implemented.

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The effectiveness of leaders and managers: requires improvement to be good

A new registered manager has been appointed. They are an experienced senior manager for the same provider to lead and manage the home effectively. Staff feedback about working in the home is mixed. Staff describe a commitment to the child’s care to help them to make progress. At times, the impact of the work on staff, including when the child is missing from the home, is not fully recognised.

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The effectiveness of leaders and managers: requires improvement to be good

Managers have created a warm and welcoming home environment that is furnished and decorated to meet the child’s needs. Inspection report for children’s home: SC456910 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(f)(g))

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Requirement Due date

In particular, the registered person must use monitoring systems effectively to review staff interventions to ensure that the child’s vulnerabilities are addressed and reduced in all areas.

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Requirement Due date

The registered person must use monitoring systems effectively, including individual practice-related staff supervision, to identify any practice-related concerns at the earliest opportunity and to make continuous improvements in the quality of care. 16 August 2026

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults. 16 August 2026 Inspection report for children’s home: SC456910 7 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone. (Regulation 11 (1)(a)(b)(c) (2)(a)(iv))

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Requirement Due date

In particular, the registered person must ensure that staff are equipped with the knowledge and skills necessary to help the child to resolve conflicts positively in their relationships inside and outside the home.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456910 8

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: 4th Floor Parkview, 82 Oxford Road, Uxbridge, London UB8 1UX

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Children’s home details

Responsible individual: Nicola McClements

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Inspector

Louise Bacon, Social Care Inspector Inspection report for children’s home: SC456910 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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