Children's Home run by Holden Knight Healthcare Temp Limited in Manchester

Inspection report for children's home: 2866024 1 Registered provider: Holden Knight Healthcare Temp Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is operated by a private provider. It offers care for one child who may experience social and emotional difficulties. Inspectors spoke with the child.

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Information about this children's home

The home and manager registered with Ofsted in November 2025. The manager has since resigned and there is no registered manager in place.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children's home: 2866024 2

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Summary of findings

The child has experienced a well-planned move into the home and is making clear progress in a supportive, nurturing environment that promotes education, health and identity. Safeguarding is strong, with effective risk management and confident staff practice. Leadership and management are effective overall.

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Overall experiences and progress of children and young people: good

A child has moved into the home. This was well planned and managed sensitively. The manager ensured that consideration was given to the suitability of the home for the child and the ability of staff to meet their needs. Staff spent time with the child to start to build relationships before the move.

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Overall experiences and progress of children and young people: good

The home environment is comfortable, with the child's photographs and personal items displayed throughout. This supports a sense of belonging and permanence for the child.

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Overall experiences and progress of children and young people: good

Education is valued and staff support the child to attend tutoring sessions while a school place is sought. Staff have also sourced a language tutor at the request of the child.

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Overall experiences and progress of children and young people: good

Staff support the child with their health needs and encourage attendance at health appointments. Staff have weekly input from the in-house psychologist to enable them to support the child's emotional wellbeing. Staff respond to the child in a very warm, nurturing and playful manner. A social worker said, 'Although [child's name] has only been living at the home for a relatively short period, the progress achieved to date is both encouraging and significant.'

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Overall experiences and progress of children and young people: good

Staff encourage a variety of activities to promote peer relationships. The child attends a singing and drama club and has completed an induction at a local youth club. The child says that they enjoy the activities jointly planned with staff. Other activities are also planned on a weekly basis, with input from the child.

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Overall experiences and progress of children and young people: good

The child is supported to spend time with those who are important to them in line with their care plans. Religious festivals are celebrated with the child's family members, and close family are encouraged to visit the home. However, family members are not updated regularly about the child and have requested that this increases.

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Overall experiences and progress of children and young people: good

The child's views are sought during discussions and weekly consultations. However, there is not always feedback to the child if any issues are raised.

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How well children and young people are helped and protected: good

All identified risks are well understood and effective measures are in place to reduce the child's exposure to harm. The child is currently always supported by 2 members of staff, Inspection report for children's home: 2866024 3 in line with their care plan, which provides a high level of supervision and significantly strengthens protective arrangements. There has been a reduction in incidents of self- harm since the child has lived at the home.

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How well children and young people are helped and protected: good

Safeguarding practice is strong. Staff have a clear understanding of the child's individual risks and demonstrate confidence in implementing safeguarding procedures. Communication in the team is effective and practice consistently places the child at the centre of decision-making.

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How well children and young people are helped and protected: good

A comprehensive and regularly reviewed location assessment is in place. This clearly identifies risks in the local area and supports staff to take appropriate, proactive steps to safeguard the child.

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How well children and young people are helped and protected: good

Health and safety arrangements are robust and ensure that the child is living in a safe, well-maintained environment. Safer recruitment processes are effective, ensuring that staff are appropriately vetted and suitable to work with children. This further strengthens the protective environment.

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The effectiveness of leaders and managers: good

The registered manager recently resigned and a new manager has been appointed who is expected to begin work in the next few weeks. In the interim period, the home has been managed effectively by the deputy manager, with oversight from the senior manager. This arrangement has ensured that there is consistent care for the child.

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The effectiveness of leaders and managers: good

Team meetings take place regularly and have increased in frequency since the child moved into the home. These meetings are child focused, ensuring that staff are kept informed of any changes and that discussion remains centred on the child's needs, progress and outcomes.

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The effectiveness of leaders and managers: good

Supervision sessions are consistent and purposeful, with a clear focus on both staff practice and the child's experiences. While some records are brief, they cover the relevant areas and provide appropriate oversight of staff performance and the child's wellbeing.

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The effectiveness of leaders and managers: good

Managerial monitoring is well established. Monthly audits review key areas, including records, care planning, health and safety and staff practice, with actions clearly identified and addressed. Additional oversight is provided through quarterly reviews by the regional operations manager. This further strengthens monitoring arrangements.

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The effectiveness of leaders and managers: good

The independent person reports have been variable in quality. This has been addressed by the responsible individual, who advises that he is monitoring them for improvement.

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The effectiveness of leaders and managers: good

Professional relationships are strong and effective. There is open, honest communication and a collaborative, child-centred approach. Staff work proactively with placing authorities, adapt practice to meet individual needs and share information promptly. This Inspection report for children's home: 2866024 4 supports consistency in care planning, positive outcomes for the child and changes being managed well.

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The effectiveness of leaders and managers: good

There has been a notable level of staff turnover since registration. While several staff left prior to the child moving in, further changes have occurred more recently. This has had limited impact on the child as systems are in place to maintain stability.

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The effectiveness of leaders and managers: good

The child's cultural and religious needs are well understood and supported. The child is provided with appropriate dietary requirements, including halal food, and benefits from the support of a diverse staff team. Cultural identity is promoted through the celebration of key events, such as Eid, and opportunities to develop language skills, with structured learning supported by staff. Staff also support the child with personal expression and identity, including through shopping and appearance. Inspection report for children's home: 2866024 5

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Recommendations

 The registered person should work in close partnership with all those who play a role in protecting and caring for the child. In particular, ensure that involved family members are kept informed about the child's welfare on a regular basis. ('Guide to the Children's Homes Regulations, including the quality standards' paragraph 2.3 Page 11)

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Recommendations

 The registered person should ensure that children are consulted regularly on their views about the home's care, to inform and support continued improvement in the quality of care provided. Children should be able to see the results of their views being listened to and acted on. ('Guide to the Children's Homes Regulations, including the quality standards' paragraph 4.11 Page 22)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2866024 6

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Children's home details

Registered provider: Holden Knight Healthcare Temp Limited

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Children's home details

Registered provider address: 200 Brook Drive, Reading RG2 6UB

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Inspectors

Cathy Wilkins, Social Care Inspector Melanie Cotterill, Social Care Inspector Inspection report for children's home: 2866024 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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