Miss Polly's, The Hurst Nursery

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

p.1

Summary of outcome

On 15 May 2026, we received concerns that the provider was not meeting requirements relating to safeguarding, suitable people, qualifications, training, support and skills, supervision of staff, key person, safety of premises, risk assessment, information and record keeping, complaints and changes that must be notified to Ofsted.

p.1

Summary of outcome

On 17 June 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice (WRN). This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

p.1

Summary of outcome

n ensure that staff are supported and confident to implement the setting's safeguarding policy and procedures

p.1

Summary of outcome

n ensure that all staff receive robust induction training to help them understand their roles and responsibilities, including information about emergency evacuation procedures, safeguarding, child protection, and health and safety issues

p.1

Summary of outcome

n implement effective systems for the regular supervision and coaching of staff to identify training opportunities, monitor practice and drive improvements

p.1

Summary of outcome

n ensure there is a named deputy who, in the providers judgement, is capable and qualified to take charge in the manager's absence

p.1

Summary of outcome

n take reasonable steps to ensure the safety of children, staff, and others on the premises in the case of fire or any other emergency. Monitor emergency evacuation procedures and use learning from these to identify areas to improve practice and safeguard children

p.1

Summary of outcome

n ensure that records are easily accessible and available to those who have a right or professional need to see them

p.1

Summary of outcome

n improve knowledge and understanding about when to notify Ofsted of any changes or significant events.

p.2

Summary of outcome

On 17 July 2026, we carried out a regulatory visit to check the providers compliance with the WRNs set. We found that the provider had appointed a new interim manager who has taken significant steps to address all of the actions. The provider and interim manager have put in place a new management structure and the deputies now receive mentoring and targeted support to fulfil this role.

p.2

Summary of outcome

There is now a robust induction training programme in place for new staff. However, the interim manager, through her review of staffing files, has also identified that previous staff did not receive adequate training and they are being included in this training as well. This ensures all staff gain an understanding of their roles and responsibilities. Management have held discussions with staff to gather their views, and supervision and appraisal systems are now in place. Their consultations with staff and parents have aided them in identifying how to continue to drive improvements further.

p.2

Summary of outcome

Staff have all undertaken training, and report positively about this, to ensure that they understand their roles, safeguarding responsibilities, and are able to carry out emergency evacuations. Management have been monitoring the effect of this on staff practice and identified that it has had effective in enabling all staff to fulfil their role in safeguarding children.

p.2

Summary of outcome

The interim manager has reviewed and organised all records to ensure that they contain the correct details, are easily accessible and help her have an oversight of what is working well in the nursery and where additional support may be needed. Staff share the positive effects that these changes are having. There are now details on display to identify what requires notifying to Ofsted to ensure that the relevant information is shared within the required timeframe.

p.2

Summary of outcome

The provider is still registered with Ofsted.

p.2

Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

p.2

Publication of complaints

We publish details of complaints on our website for a period of five years. For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

p.2