Dynamic Housing Care and Support Ltd

Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 1 Dynamic Housing Care and Support Ltd Registered provider: Dynamic Housing Care and Support Ltd

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and managed by a private provider. The service can accommodate up to 3 children in one group-living home that is not solely limited for the use of looked-after children and care leavers.

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provider

The provider operates in the east of England. At the time of the inspection, the service provided support for one child aged 16 to 17 years, and 2 young people aged over 18 years.

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provider

The service manager and nominated individual are the same person. They have been registered with Ofsted since the organisation registered in September 2024.

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provider

Inspection dates: The inspection was announced on 1 June 2026 and started that day. The inspector was on site between 3 and 4 June 2026.

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Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action. The next inspection will be within approximately 3 years.

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Summary of findings

Children report positive experiences and say they feel safe, happy, and settled. The location offers good access to local amenities. Children benefit from strong, trusting relationships with staff. They feel listened to, respected and able to raise concerns confidently. Staff promote a nurturing, family feel in the home. Careful consideration is given to matching residents, contributing to harmonious living arrangements. All residents are engaged in education and demonstrate ambition for their futures. Staff demonstrate a good understanding of children's individual needs. Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 2 Safeguarding arrangements are generally effective. Managers are visible, accessible and maintain positive relationships with both children and professionals. Leaders and managers show a commitment to improving practice. Management systems are not

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Summary of findings

yet fully embedded. Recording practices are therefore inconsistent, making children's progress difficult to track. Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 3

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Overall experiences and progress of children

All 3 children in the service were spoken to. All reported feeling safe, happy, and settled in their accommodation. They described their homes as comfortable and welcoming, with some benefiting from en-suite facilities that enhance their privacy and independence. Residents are mixed gender and ages and said they all get along in the house. They feel that they have been thoughtfully matched, contributing to harmonious living arrangements.

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Overall experiences and progress of children

The home is maintained to a high standard and located in a safe neighbourhood. The property has good access to local amenities, including shops and educational settings. Concerns or maintenance issues raised by residents are responded to promptly.

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Overall experiences and progress of children

Children benefit from positive and trusting relationships with staff. They report feeling respected and listened to and are confident that staff will respond appropriately. Staff describe a strong family feel in the home. Staff speak with genuine care and commitment about supporting children to succeed and develop their independence. However, children who experience language barriers are not provided with some important documents in their preferred language. This limits their full understanding of their plans and support.

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Overall experiences and progress of children

Children are supported to develop practical independent living skills. Key-work sessions focus on areas such as personal safety, wellbeing, and life skills. Children participate in cleaning rotas, helping them to understand shared responsibility and take pride in their environment. During the inspection, staff were observed supporting a child with completing a driving license application form, demonstrating practical, individualised support.

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Overall experiences and progress of children

All children were engaged in education. They spoke positively about their future aspirations and demonstrated ambition for their careers. A social worker said that staff have played a significant role in motivating one child to remain engaged and focused on their education.

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Overall experiences and progress of children

Children's views and experiences are supported through regular house meetings and group activities, such as cooking, games, and social events, which promote a sense of belonging. Children's achievements and progress are recognised and linked to their future plans, supporting their development in line with agreed care objectives.

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Overall experiences and progress of children

Children are supported to maintain relationships with their family members where appropriate. Professionals are kept informed of children's progress through monthly reports.

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Overall experiences and progress of children

Support plans and risk assessments are not presented in a consistent format and do not yet effectively track children's progress. This impacts staff's ability to maintain accurate and up-to-date records. Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 4

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How well children are helped and protected

Children have a clear understanding of the expectations and house rules in their home. They know how to respond in emergencies and can identify who to contact if they have concerns. This contributes to them feeling safe and supported in their daily lives.

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How well children are helped and protected

Staff share information appropriately, escalate concerns when required and actively seek additional support when risks increase or needs change. Staff advocate for the children and have taken practical steps to support them with complex matters, including aspects of asylum applications and sourcing solicitors.

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How well children are helped and protected

Staff demonstrate a developing awareness of the specific vulnerabilities faced by unaccompanied asylum-seeking residents. Staff have developed good local knowledge. However, opportunities to strengthen links with specialist organisations and external agencies who support asylum seekers has not yet been fully explored.

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How well children are helped and protected

The location of the home is near the provider's head office, enabling prompt management oversight. Staff report that managers are often at the property, and residents say that they see them regularly and feel comfortable approaching managers for help.

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How well children are helped and protected

Staff provide children with consistent support around their emotional wellbeing and behaviour. Staff have had training on de-escalation and distraction techniques to manage behaviours sensitively and respectfully. Staff demonstrate a strong understanding of safeguarding procedures and are confident in responding to incidents, including missing-from-home episodes.

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How well children are helped and protected

Staff are familiar with whistleblowing procedures and know how to report concerns to the designated safeguarding lead. They have a good awareness of risks, including those associated with exploitation, and are alert to potential warning signs. Staff benefit from a structured induction and a programme of ongoing training, which supports them to carry out their safeguarding responsibilities effectively.

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How well children are helped and protected

Staff spoke passionately about the company ethos and outcomes for children. However, the provider's statement of purpose does not fully reflect the current service offer. It lacks sufficient clarity around how risks are managed in non-ring- fenced accommodation and how matching decisions are made to ensure children's safety and compatibility.

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The effectiveness of leaders and managers

Leaders and managers demonstrate a reflective and open approach to practice. They learn from previous experiences and have taken steps to strengthen systems and processes to improve outcomes for children. Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 5 Admissions to the service are carefully considered. Leaders ensure that new children are suitably matched with those already there, taking account of individual needs and compatibility. Where placements are not appropriate, leaders decline referrals and provide feedback to placing authorities. This process has been strengthened following previous concerns, resulting in more robust decision-making.

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The effectiveness of leaders and managers

Staff have a clear understanding regarding the ethos and overall expectations of the company. One staff member said that recent changes have positively impacted their day-to-day practice. In particular, the new recording system has improved the quality of handovers and supports better tracking of children's experiences.

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The effectiveness of leaders and managers

Professional feedback about management is positive. One social worker reported that communication with managers is open, timely and effective, and that managers are approachable and supportive, including outside of standard working hours.

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The effectiveness of leaders and managers

Leaders are beginning to formalise auditing processes. These changes indicate an increasing understanding of the importance of effective monitoring and the need for clear management oversight of practice and performance. For example, following an emergency meeting last year, therapeutic support was identified and made available to all staff. However, auditing activity is currently infrequent, taking place on an annual or biannual basis and does not result in clear, timely actions. This reduces its effectiveness in supporting continuous improvement and ensuring prompt responses to emerging issues.

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The effectiveness of leaders and managers

Staff benefit from supervision and team meetings. These are used to share information about children's needs and reflect on practice and policy changes. Staff receive regular training and support from managers, which provide them with the skills and confidence to meet a diverse range of needs. Staff have a good understanding of children's individual vulnerabilities, including those associated with trauma and, for some, complexities linked to their asylum status.

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The effectiveness of leaders and managers

Leaders evaluate the effectiveness of training by asking staff to reflect on their learning, enabling them to identify and address any gaps in knowledge or skills, which are captured in a yearly appraisal system. Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the 'Guide to the Supported Accommodation Regulations, including Quality Standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates;

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child's support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child's needs continue to be met and that the child is kept safe;

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Requirement Due date

ensure that processes are in place to enable children to access support from other organisations and community services, such that they are encouraged and enabled to access a range of services, including those offered by advocacy organisations and training providers;

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Requirement Due date

before a child arrives or upon a child's arrival, ensure that the child is given a written guide, in an accessible format, containing information about—

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Requirement Due date

the support and accommodation provided by the supported accommodation undertaking; 17 July 2026 Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 7 what advocacy support or services are available, how the child may access that support or those services, and any entitlement the child may have to independent advocacy;

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Requirement Due date

how to make a complaint or representation in relation to the support and accommodation provided and how any such complaint or representation will be dealt with;

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Requirement Due date

what services and facilities are available that take account of children's needs arising as a result of cultural differences or disability. (Regulation 7 (1) (2)(a)(b)(c)(g)(j)(i)(ii)(iii)(iv))

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Recommendations

 The registered person should ensure that they take responsibility for deciding what each review should focus on, based on the specific circumstances of the service at that particular time and any areas of high risk to the young people in the service, considering any settings that are designed or tailored to support a cohort with specific needs. The registered person will also consider what information or data recorded in the settings will form part of the evidence base for their analysis and conclusions. There is no expectation that the registered person will review the service against every part of the quality standards every 6 months – the registered person should use their professional judgement to decide which factors to focus on. ('Guide to the Supported Accommodation Regulations, including Quality Standards', page 62)  The registered person should keep the statement of purpose under regular review

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Recommendations

to ensure it remains young-person focused and indicates how the service provides individualised support that meets the quality standards and improves outcomes for the young people it accommodates. Reviews should take into consideration any feedback and complaints by young people in the service so that any changes made have a positive impact on those affected by the change. Young people should be informed of, and given an explanation of, any changes to the statement. ('Guide to the Supported Accommodation Regulations, including Quality Standards', page 46)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 8

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Supported accommodation provider details

Registered provider: Dynamic Housing Care and Support Ltd

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Supported accommodation provider details

Registered service manager: Clara Ometoruwa

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Inspector

Chris Jay, Social Care Inspector Inspection report for supported accommodation provider: Dynamic Housing Care and Support Ltd 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding, and child protection.

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Inspector

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Inspector

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Inspector

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