Children's Home run by Jordan Xavier Children’s Homes Ltd in Southwark

Inspection report for children's home: 2862247 1 Registered provider: Jordan Xavier Children’s Homes Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately run home provides care for up to 3 children with social and emotional difficulties.

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Information about this children's home

The home was registered with Ofsted on 31 January 2026. The registered manager left in April 2026, and a new manager was appointed by the provider in the same month. The new manager has submitted an application to Ofsted to be registered.

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Information about this children's home

There were 3 children living at the home at the time of this inspection. The inspector spoke to 2 children.

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Information about this children's home

The inspection started on 12 May 2026. The inspector returned on 27 May 2026 to gather additional evidence in line with Ofsted inspections and visits: deferring, pausing and gathering additional evidence policy.

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Overall experiences and progress of

children and young people, taking into account

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inadequate

How well children and young people are helped and protected inadequate

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inadequate

The effectiveness of leaders and managers inadequate

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inadequate

There are serious and widespread failures that mean children and young people are not protected or their welfare is not promoted or safeguarded and the care and experiences of children and young people are poor and they are not making progress.

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inadequate

Overall judgement at last inspection: not applicable

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inadequate

Enforcement action since last inspection: none Inspection report for children's home: 2862247 2

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Summary of findings

Children are not always receiving the right level of protection to promote their wellbeing. Staff do not build meaningful relationships with children that would help them understand and respond to their vulnerabilities, leaving children exposed to risk.

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Summary of findings

Leaders and managers have not maintained sufficient oversight of the home, which has impacted on the quality of care provided. Staff lack the necessary skills and confidence to safely care for children and do not demonstrate a clear understanding of the risks associated with children’s complex needs and vulnerabilities. As a result of the shortfalls found at this inspection, a restriction of accommodation notice and compliance notices under Regulation 12 The protection of children standard and Regulation 13 The leadership and management standard have been issued.

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Overall experiences and progress of children and young people: inadequate

Children receive poor quality care that is negatively impacting on their overall progress and experiences.

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Overall experiences and progress of children and young people: inadequate

Leaders and managers lack the skills needed to effectively lead a new staff team in caring for children with complex needs. They have failed to consider the suitability of children when considering which children should live at the home and in planning the children’s moves into the home. Children with significant support needs have been moved into the home despite the staff not having the skills, knowledge and abilities to meet the children’s needs.

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Overall experiences and progress of children and young people: inadequate

Staff are unable to establish and maintain appropriate boundaries. Leaders and managers have failed to identify this shortfall and provide the necessary training and guidance to the staff. As a result, children have not received the level of care and support they need to develop their social skills, build positive interactions with each other and staff and to make safe decisions.

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Overall experiences and progress of children and young people: inadequate

Staff have not established meaningful relationships with the children. This has impacted on the staff’s ability to manage children’s behaviour. As a direct result there is a high number of police call outs to the home to support staff to manage children’s presenting behaviours. Inspection report for children's home: 2862247 3 There is limited understanding of children’s individual needs in relation to their culture and faith. For example, whilst halal meat is provided for a child, dedicated cooking utensils for halal food preparation have not been in place. This lack of cultural awareness limits the leaders and managers’ ability to use such insight effectively to support and meet each child’s individual needs.

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Overall experiences and progress of children and young people: inadequate

Although education is in place for children, including tutoring, online learning and college. Staff have not done enough to support children in participating in these educational opportunities. This is further impacted by children being able to sleep for most of the day.

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Overall experiences and progress of children and young people: inadequate

Key-working sessions are not always effective. They do not support children to learn how to keep themselves safe or help them to develop their emotional or physical wellbeing. Key-work sessions are not based on children’s individual needs and do not specifically address issues relating to risk.

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Overall experiences and progress of children and young people: inadequate

Managers and staff have not given enough thought to how to keep the home environment homely. At the time of the inspection there were elements of the home that felt institutional, including children’s bedrooms having numbers on the door. One child’s bedroom was in a poor condition. Two children's bedrooms smelt of cannabis. This was not addressed during the inspection despite this being raised with the manager. On the second visit, there were stains all over the walls and on a child’s bedroom door. Staff had made no effort to clean this.

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How well children and young people are helped and protected: inadequate

Children’s individual risk assessments lack sufficient detail. Risks are not effectively evaluated or managed, and oversight is inconsistent and fragmented. There is no clear analysis of increasing or emerging risks.

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How well children and young people are helped and protected: inadequate

Staff are unable to clearly identify children’s risks and cannot confidently refer to risk assessments to understand what support is required to safeguard children and address their vulnerabilities.

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How well children and young people are helped and protected: inadequate

There have been several occasions when children have gone missing from the home. There are some inconsistencies in how the missing from care protocols are followed. Although records for one child evidence appropriate return home interviews, risk assessment being updated and professional communication, this is not consistent for all children. In addition, there is an absence of management oversight of records relating to children being missing from care. This weakens oversight and increases the risk of inconsistent practice, potentially compromising children’s safety and wellbeing.

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How well children and young people are helped and protected: inadequate

During one incident, a child had to make their own call to the police for help due to the behaviour of another child.

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How well children and young people are helped and protected: inadequate

Children have been exposed to harm during incidents. In one incident the staff failed to follow appropriate procedures, by using the on-call manager system at the time of the Inspection report for children's home: 2862247 4 incident. Although information was shared with the child’s social worker this was incomplete, resulting in key professionals not having a full oversight of the concerns. The incident involved a neighbour. However, the manager has taken no action to address or resolve the issue.

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How well children and young people are helped and protected: inadequate

At the time of the inspection no evidence was provided to show that children were offered an opportunity to discuss the incident or the impact.

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The effectiveness of leaders and managers: inadequate

Management oversight of the home is poor. Leaders and managers have not adequately reviewed the quality of care to make sure that children are making progress and that their health and wellbeing is being promoted.

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The effectiveness of leaders and managers: inadequate

Leaders and managers have not completed any monitoring to strengthen oversight of care practices or improve the quality of records. Leaders and managers have not submitted any Regulation 44 reports to Ofsted.

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The effectiveness of leaders and managers: inadequate

There have been occasions where staff have been required to work excessive hours to maintain staffing levels. However, despite this, there are still instances where staffing is insufficient to ensure that all the children receive an appropriate level of supervision and care.

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The effectiveness of leaders and managers: inadequate

There is an absence of records to show that staff receive supervision sessions and team meetings. The absence of records mean that it is unclear whether staff are given the opportunities for professional development in their support and care of children.

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The effectiveness of leaders and managers: inadequate

Leaders and managers have failed to submit an up-to-date statement of purpose. The statement of purpose does not meet the requirements set out under the regulations.

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The effectiveness of leaders and managers: inadequate

Staff do not always have the right level of knowledge when caring for children. This has impacted on the management of incidents and behaviours.

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The effectiveness of leaders and managers: inadequate

The newly appointed manager had only recently joined the home. However, they had not been provided with the appropriate level of support during their initial induction into the role. During the inspection they demonstrated a limited understanding of the relevant inspection frameworks, as well as the associated regulations and legislation required to effectively carry out their responsibilities.

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The effectiveness of leaders and managers: inadequate

Although there is a document called the workforce development plan in place, this is missing key information. This creates a missed opportunity to clearly demonstrate how staff will be supported to develop their skills, including obtaining the appropriate residential childcare qualifications. There is no clear framework for supervision or ongoing professional development, nor any evaluation of how these elements will contribute to improving the quality of care provided to children. This lack of clarity risks inconsistent Inspection report for children's home: 2862247 5 practice and limits the service’s ability to evidence staff competence and positive outcomes for children.

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home's statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

using monitoring and review systems to make continuous improvements in the quality of care provided in the home. 30 June 2026 Inspection report for children's home: 2862247 6 (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(f)(g)(h))

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Requirement Due date

In particular, leaders and managers must ensure that staff are able to meet the needs of children.

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Requirement Due date

Leaders and managers must ensure that they have the correct number of appropriately trained and experienced staff on shift to meet the agreed child supervision ratio.

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Requirement Due date

Leaders and managers must ensure that they complete monitoring to be able to understand strengths and weaknesses and to make continuous improvements to the quality of care.

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Requirement Due date

ensure that each employee completes an appropriate induction.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(a) (4)(b))

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Requirement Due date

In particular, leaders and managers must ensure that supervision takes place regularly and that all staff supervision is completed by a person who is suitably qualified and experienced. 30 July 2026

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Requirement Due date

The registered person must compile in relation to the children's home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation (16) (1) (3)(a)(b))

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Requirement Due date

In particular, leaders and managers must ensure that the statement of purpose contains all the correct information, is up to date and shared with relevant parties including Ofsted. 30 July 2026

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Requirement Due date

The registered person must ensure that an independent person visits the children's home at least once each month. 30 July 2026 Inspection report for children's home: 2862247 7 The independent person must provide a copy of the independent person's report to—

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Requirement Due date

upon request, the local authority for the area in which the home is located;

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Requirement Due date

the registered provider and, if applicable, the registered manager; and

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Requirement Due date

the responsible individual (if one is nominated). (Regulation 44 (1)(a)(b)(c)(d)(e))

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Requirement Due date

In particular, leaders and managers must ensure that regulation 44 reports are completed and submitted to HMCI.

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Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(b))

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Requirement Due date

In particular, leaders and managers must ensure that detailed suitability assessment is carried out to help them understand children's risks and how this will be managed when living with other children.

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Requirement Due date

Leaders and managers must ensure that staff have the skills, experience and abilities to meet the needs of children before 30 June 2026 Inspection report for children's home: 2862247 8 making a decision on whether a child should move into the home.

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Requirement Due date

The registered person must notify HMCI and each other relevant persons without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(b)(e) (5)(a)(i)(ii)(iii)(b))

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Requirement Due date

In particular, leaders and managers must ensure that they report all serious events to Ofsted. 30 July 2026

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children's home; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home's statement of purpose;

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Requirement Due date

manage and review the placement of each child in the home; 30 July 2026 Inspection report for children's home: 2862247 9 and

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Requirement Due date

that the child's placing authority is contacted, and a review of that child's relevant plans are requested, if—

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Requirement Due date

the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child's needs. (Regulation 14 (1)(a) (2)(a)(b)(ii)(e)(i))

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Requirement Due date

In particular, leaders and managers must ensure that they understand the level of need of children coming to live at the home so that they understand if they can meet the needs of the children.

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Requirement Due date

Leaders and managers must ensure that children have detailed care plans that include reflective analysis of children's progress.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children's home's overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children's needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a)(b) (2)(c)(i))

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Requirement Due date

In particular, ensure that children are helped to create and maintain a reasonably clean and comfortable bedroom. Also, ensure that the home is kept homely. 30 July 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and 30 July 2026 Inspection report for children's home: 2862247 10 promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home's statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that the home's workforce provides continuity of care to each child;

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Requirement Due date

 children's written plans and associated risk assessments are aligned with care practices  there is clear guidance for staff when children's whereabouts are unknown and how to act on information from incidents when children have been reported missing to the police  when weekly reports are shared with others, such as social workers and parents, they capture clear information about any worries about a child and what action has been taken.

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 The registered person should have a workforce plan that can fulfil the workforce related requirements of regulation 16, schedule 1 (paragraphs 19 and 20) ('Guide to the Children's Homes Regulations, including the quality standards', page 53, paragraph 10.8)  The registered person should ensure that all staff promote children’s education ('Guide to the Children's Homes Regulations, including the quality standards', page 27, paragraph 15.6)  The registered person should set out the expectations on staff in building a positive relationship with each child ('Guide to the Children's Homes Regulations, including the quality standards', page 38, paragraph 8.6) Inspection report for children's home: 2862247 11  The registered person should ensure that staff understand factors that affect children’s motivation to behave in a socially acceptable way. Staff should encourage an enthusiasm for positive behaviour through the use of positive behaviour strategies

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Recommendations

in line with the child’s relevant plans ('Guide to the Children's Homes Regulations, including the quality standards', page 39, paragraph 8.13)  The registered person should ensure in meeting each child’s needs and promotes their welfare, that they take into account the child’s gender, religion, ethnicity, cultural and linguistic background, including cultural dietary needs. ('Guide to the Children's Homes Regulations, including the quality standards', page 14, paragraph 3.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes regulations, including the quality standards'. Inspection report for children's home: 2862247 12

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Children's home details

Registered provider: Jordan Xavier Children’s Homes Ltd

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Children's home details

Registered provider address: Devonshire House, 582 Honeypot Lane, Stanmore, London HA7 1JS

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Inspector

Helen Daniel, Social Care Inspector Inspection report for children's home: 2862247 13 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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