Children's Home run by BKY Care Limited in Birmingham

Inspection report for children’s home: 2666560 1 Registered provider: BKY Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care for up to 3 children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, 3 children were living in the home, all of whom were spoken to by the inspector. Since the last inspection, one child has moved on from the home and one child has moved in.

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Information about this children’s home

A new manager has been in post since May 2026 and has applied to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2666560 2

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Inspection date Inspection type Inspection judgement

01/04/2025 Full Good 29/05/2024 Full Requires improvement to be good 27/02/2024 Full Good 22/03/2023 Full Good Inspection report for children’s home: 2666560 3

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Summary of findings

Children’s needs are well understood, and therapeutic approaches support them to feel nurtured, safe and well cared for. However, there have been occasions when there has been a lapse in staff supervision, and staff have not consistently followed agreed plans to ensure that children are kept safe. Leaders and managers recognise these shortfalls and have taken effective action to address them. They have implemented measures to strengthen practice and improve consistency in safeguarding arrangements.

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Overall experiences and progress of children and young people: good

Children receive nurturing, therapeutic care. Staff are attuned to children’s individual needs and work with them in a sensitive and patient manner. This approach has supported children to develop trusting and positive relationships with the adults who care for them. This is significant progress for those children who have previously struggled to trust others. Staff provide warmth, love and affection, helping children to feel valued, safe and cared for.

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Overall experiences and progress of children and young people: good

Children enjoy living in the home and feel listened to by staff. Staff actively encourage children to engage in community-based activities and attend social groups, including St John Ambulance cadets and ice skating lessons. Staff take a keen interest in supporting children’s aspirations and achievements, celebrating their successes and helping to build their confidence and self-esteem.

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Overall experiences and progress of children and young people: good

Before children move into the home, leaders carefully consider whether staff can meet their needs. Staff warmly welcome children when they arrive, ensuring that they feel reassured and supported while adjusting to their new environment. One child left the home following a difficult decision that staff were unable to meet their changing needs. The child was well informed and supported to understand this decision. Staff who knew the child well were an essential part of the transition, ensuring that they were supported by familiar individuals. Staff provided consistent reassurance and positive messages, ensuring that the child’s move was managed sensitively and remained a positive experience.

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Overall experiences and progress of children and young people: good

Children’s educational progress is variable. While one child is making good progress and attends school regularly, others experience barriers to their learning, and their attendance is negatively impacted by inconsistent sleep patterns. Staff do not consistently consider or apply alternative approaches when existing strategies for establishing helpful routines are ineffective. When children attend school, they can achieve well; however, this inconsistency limits their ability to reach their full potential.

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Overall experiences and progress of children and young people: good

The home environment is not consistently well maintained. While children’s bedrooms are personalised, repairs are not always addressed in a timely manner, and some rooms are not kept clean. For example, children have been using old, stained bedding. In Inspection report for children’s home: 2666560 4 addition, the bathroom is not maintained to an appropriate standard and children do not have easy access to cutlery or television remote controls.

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How well children and young people are helped and protected: good

Staff demonstrate a good understanding of children’s needs and the risks to their safety. Where children experience challenges with their mental health, there is a well- coordinated, multi-agency approach to reviewing the level of care provided. Children receive support from specialist external agencies, which enhances their emotional wellbeing. In addition, staff participate in regular developmental and reflective sessions with an external therapist to review practice and strengthen their responses to children during times of crisis.

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How well children and young people are helped and protected: good

Incidents of children going missing from the home are rare. When incidents occur, staff follow the missing-from-home protocol effectively. On all occasions, children have returned quickly and unharmed, and there have been no incidents of children being missing overnight.

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How well children and young people are helped and protected: good

Any allegations made by children are taken seriously and responded to promptly. Staff follow clear safeguarding procedures to ensure that all concerns are appropriately recorded, reported, and managed in line with established policies and external guidance. The robust processes in place ensure that allegations are addressed sensitively and effectively, with appropriate oversight and involvement from relevant external agencies as required. This helps to ensure that children’s voices are heard, their welfare is prioritised, and appropriate action is taken to safeguard them.

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How well children and young people are helped and protected: good

Since the last inspection, there have been improvements in reviewing risks and providing clear guidance for staff to follow to ensure that children are kept safe. Despite this, there have been occasions when staff have not fully followed these plans, resulting in children taking opportunities to harm themselves. Following such incidents, staff have acted appropriately, and medical attention has been sought. Leaders and managers have addressed these shortfalls in practice and regularly adapt approaches to meet the changing needs of children and keep them safe.

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How well children and young people are helped and protected: good

Staff use physical intervention as a last resort to keep children safe. Staff and children are spoken to after each incident, with a focus on reassuring children and repairing relationships. However, there is an inconsistent approach to holding separate discussions with staff following these incidents. As a result, staff do not always have a structured and confidential space to reflect on incidents or raise any concerns.

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The effectiveness of leaders and managers: good

Since the last inspection, a new responsible individual has been appointed, and the deputy manager has progressed into the role of manager. Both leaders demonstrate a strong and in-depth understanding of the children’s needs. They promote a positive and open culture in the home, where staff feel supported and children feel able to express Inspection report for children’s home: 2666560 5 their views. Their approach encourages transparency, reflective practice, and a shared commitment to improving outcomes for children.

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The effectiveness of leaders and managers: good

Leaders and staff maintain positive working relationships with professionals involved in the children’s care, as well as with their family members. Other professionals also highlight the strength of the relationships they have with staff, noting effective collaboration and communication. Staff actively keep families informed about changes in children’s care and ensure that they are appropriately involved. This contributes to a well-coordinated and joined-up approach to meeting children’s needs.

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The effectiveness of leaders and managers: good

Since the last inspection, several members of staff have left the team, most during their induction period. Leaders have reflected on these changes and have implemented plans to strengthen the support provided to the newly established team. Despite these staffing changes, leaders have worked hard to minimise the impact on the quality of care provided to children, which has been largely effective.

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The effectiveness of leaders and managers: good

Staff feel supported and enjoy their work. They receive regular supervision and attend structured team meetings focused on improving care for children and supporting staff development. In addition, relevant training is available that is centred around staff’s roles and the needs of children. However, leaders’ systems for the oversight and monitoring of training are not yet established. This has resulted in many gaps in training completion for new staff, and some courses have not yet been allocated.

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The effectiveness of leaders and managers: good

Aside from training, monitoring systems are in place and are effective. Leaders and managers review care records in a timely manner, providing appropriate oversight of practice. This ensures that children’s plans and records are regularly evaluated, emerging concerns are identified promptly, and appropriate action is taken to address them. This consistent oversight promotes accountability and helps to ensure that the care provided to children remains responsive to their needs. Inspection report for children’s home: 2666560 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

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Requirement Due date

In particular, the registered person must ensure that effective strategies are in place to support children in establishing positive daily routines, including appropriate sleep patterns and consistent attendance in education. Where such strategies are not effective, the registered person must ensure that they are promptly reviewed and adapted to better meet the individual needs of the children.

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Requirement Due date

In addition, the registered person must ensure that the home environment is well maintained and kept clean, with any necessary repairs addressed in a timely manner. Furthermore, children should not be unnecessarily restricted from accessing items in the home when there is no identified risk to their safety. 2 August 2026

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. 2 August 2026 Inspection report for children’s home: 2666560 7 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(v)(b))

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Requirement Due date

In particular, the registered person must ensure that staff follow risk management plans and have a clear understanding of their roles and responsibilities in safeguarding children, particularly in relation to required levels of supervision. They must also ensure that day-to-day arrangements in the home are effective in always promoting and maintaining children’s safety. Additionally, the registered person must ensure that, following incidents, there are systems in place to provide staff with an individual space to reflect on incidents or raise any concerns.

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Requirement Due date

This requirement was raised at the last inspection and has been restated.

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Recommendation

 The registered person should ensure that staff receive timely training and that effective systems are in place to monitor their progress. This is to ensure that staff have the necessary skills to understand and support children’s needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2666560 8

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Children’s home details

Registered provider address: Suite 2, Sovereign House, 22 Gate Lane, Sutton Coldfield B73 5TT

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Inspector

Joanne Humphreys, Social Care Inspector Inspection report for children’s home: 2666560 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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