Children's Home run by AG Supply Solutions Ltd in Nottingham

Inspection report for children’s home: 2849311 1 Registered provider: AG Supply Solutions Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in March 2026 and is privately operated. It provides care for up to 2 children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, one child was living in the home. The child contributed to the inspection.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: not previously inspected

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2849311 2

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Summary of findings

The inspection identified shortfalls in key areas, which have affected the child’s experiences of living in the home. Significant incidents in the home have contributed to low staff morale. Senior leaders and managers acknowledge the need for more effective oversight of the home, particularly in relation to monitoring and tracking.

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improvement to be good

While the home environment is well maintained and clean, it lacks warmth and personalisation for children. Managers have been reluctant to further decorate the home due to concerns about potential damage. This does not support the child to feel that they deserve a homely environment or promote a sense of belonging.

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improvement to be good

When the child was admitted to the home, the manager did not ensure that all relevant documentation was obtained. This has affected staff’s ability to fully understand the child’s needs and vulnerabilities.

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improvement to be good

Staff have not received all the training required to meet the child’s individual needs. This has contributed to an increased number of police call-outs to manage behaviour in the home and reflects a lack of confidence in the staff team in managing behaviour effectively.

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improvement to be good

Despite significant challenges in the home, relationships between staff and the child are beginning to improve. The child said they enjoy participating in planned activities.

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improvement to be good

Not all discussions held with the child in the home are recorded in a reflective and child- friendly manner. For example, some key care discussions do not evidence a two-way conversation between staff and the child, and the child’s views are not consistently recorded.

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improvement to be good

The manager has been proactive in progressing the initial health assessment, particularly when the child had previously refused to engage. The child is encouraged to attend medical appointments and no longer requires support from external mental health services. The manager has sourced independent behaviour management therapy to further support the child.

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improvement to be good

The child has a plan in place for education and is due to begin one-to-one tuition in the home. The home is working with professionals and supporting the child’s views and wishes in relation to a return to mainstream education. Inspection report for children’s home: 2849311 3

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improvement to be good

The home environment is not maintained to a standard that promotes the safety and welfare of children. When damage was caused to a window restrictor, it was not repaired in a timely manner. This delay resulted in a significant safeguarding incident in which the child could have been seriously harmed. While routine testing of fire alarms has taken place, other safety checks have not been carried out. For example, there has been no emergency lighting testing or fire equipment checks, and fire drills have not been recorded since the home registered.

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improvement to be good

Records of safeguarding incidents are inconsistent. Some incidents have not been recorded, while others are incomplete. Management oversight of incidents is not consistently reflective. As a result, shortfalls in staff practice are not always identified, and actions to improve the care of children are not consistently implemented.

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improvement to be good

Information in the child’s risk assessment has not been updated to reflect changes and incidents that have occurred. This has affected staff’s knowledge and understanding of how to reduce risks and safeguard the child effectively.

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improvement to be good

On occasions where staff have been seriously harmed during incidents and the police have been called to the home, the regulator has not been informed. This limits independent oversight of practice in the home.

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improvement to be good

Complaints received about the home have not been documented. This has prevented effective oversight by leaders and managers. The absence of records means there is no documented information detailing the nature of complaints, the action taken or the outcomes. This prevents external agencies and the regulator from having appropriate oversight of concerns and complaints.

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improvement to be good

Safer recruitment practices have not always been adhered to. As a result, the manager has not always ensured that only adults, who are safe to work with children, are employed in the home.

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improvement to be good

Staff follow children’s safety plans when they go missing from the home. However, on the child’s return, the manager does not always ensure that independent return home interviews are carried out. This means that the child has not been provided with an opportunity to discuss their reasons for going missing.

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The effectiveness of leaders and managers: requires improvement to be good

The registered manager does not have effective oversight of the home. Key documents to support the care of the child are absent, and those that are available are not regularly updated. In addition, the home’s statement of purpose has not been consistently updated to reflect changes. Inspection report for children’s home: 2849311 4 The responsible individual does not have effective oversight or monitoring systems in place to support quality assurance in the home. There are shortfalls in areas such as staff supervision and the support available to the manager, and opportunities for professional challenge have been missed.

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The effectiveness of leaders and managers: requires improvement to be good

Although the home has received a visit from an independent person, the reports have been delayed following their return for managers’ comments and remain in draft form. Reports have not been sent to the regulator within the prescribed timescales, which limits the regulator’s ability to maintain oversight of the home.

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The effectiveness of leaders and managers: requires improvement to be good

Staff are generally positive about the support they receive from the manager and report that they enjoy working in the home. The manager has reflected on some of the recent challenges during staff supervision sessions and has discussed areas for improvement required to support the home’s development. Inspection report for children’s home: 2849311 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(c)(h))

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Requirement Due date

In particular, the registered manager must: identify monitoring systems to ensure that the quality of care provided to children is regularly reviewed; and

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Requirement Due date

ensure that staff receive training that is specifically tailored to children’s individual needs. 31 July 2026

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d)) 31 July 2026 Inspection report for children’s home: 2849311 6 In particular, this relates to ensuring that damaged window restrictors are replaced promptly to prevent further risks of harm.

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Requirement Due date

Furthermore, ensure that fire doors close freely and that fire drills take place.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

This specifically relates to ensuring that all significant incidents are reported to Ofsted. 31 July 2026

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3). 31 July 2026 Inspection report for children’s home: 2849311 7 The requirements are that—

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(d))

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Requirement Due date

have the capacity, experience and skills to supervise the management of the home, or the homes, in respect of which the responsible individual is nominated. (Regulation 26 (7)(b))

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Requirement Due date

This specifically relates to ensuring that the responsible individual has oversight of the home and provides supervision for the manager of the home. 31 July 2026

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(a)(b))

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Requirement Due date

This specifically relates to ensuring that any revised statement of purpose is submitted to Ofsted within 28 days. 28 August 2026

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

The independent person must provide a copy of the independent person’s report to—

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Requirement Due date

This specifically relates to ensuring that independent visitor reports are sent to Ofsted every month. 28 August 2026 Inspection report for children’s home: 2849311 8

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Recommendation

 The registered person should maintain a workforce plan that fulfils the workforce- related requirements of Regulation 16, Schedule 1 (paragraphs 19 and 20). The plan should be kept up to date to include any new training and qualifications completed by the staff while working in the home and should be used to record ongoing training and continuing professional development needs for all staff, including the manager. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.8)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2849311 9

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Children’s home details

Registered provider: AG Supply Solutions Ltd

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Children’s home details

Registered provider address: 20 to 22 Wenlock Road, London N1 7GU

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Inspector

Pauline Wigley, Social Care Inspector Inspection report for children’s home: 2849311 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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