Children's Home run by Calordomus Care Ltd in Nottinghamshire

Inspection report for children’s home: 2867114 1 Registered provider: Calordomus Care Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider and provides care for one child who experiences emotional and social difficulties.

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Information about this children’s home

One child was living in the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in January 2026. They were present for both days of the inspection.

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Overall experiences and progress of

children and young people, taking into account good

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Overall experiences and progress of

How well children and young people are helped and protected good

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Overall experiences and progress of

The effectiveness of leaders and managers good

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Overall experiences and progress of

The children’s home provides effective services that meet the requirements for good.

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Overall experiences and progress of

Overall judgement at last inspection: not applicable

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Overall experiences and progress of

Enforcement action since last inspection: none Inspection report for children’s home: 2867114 2

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Summary of findings

The child has been supported to make progress since coming to live in the home, particularly in education, developing independence skills and planning for their future. Staff work effectively with involved professionals and family members.

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Summary of findings

The registered manager and staff make efforts to hear the child’s views, including promoting the use of independent advocacy services.

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Summary of findings

The home is a welcoming environment, and safeguarding arrangements are effective, with staff understanding known risks and taking appropriate action to keep the child safe.

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Summary of findings

Overall, the child receives good-quality care, although there are shortfalls in relation to how some staff respond to the child’s emotional and behavioural needs.

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Overall experiences and progress of children and young people: good

Staff support the child to make measurable progress in education. Since moving into the home, the child now regularly attends their education setting and is making progress in their learning. Staff have identified areas for development and use structured plans to review progress and celebrate achievements. The child has ambitions for the future and receives support to work towards these goals. As a result, the child is developing confidence and building the skills needed for their future.

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Overall experiences and progress of children and young people: good

Staff promote the child’s health and wellbeing through practical support and positive role modelling. The child is encouraged to make healthy lifestyle choices and is supported to understand behaviours that may adversely affect their health.

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Overall experiences and progress of children and young people: good

Staff seek the child’s views through a range of approaches, including advocacy and informal feedback opportunities, and respond appropriately when concerns or complaints are raised. The registered manager has taken appropriate action to respond to the child’s views, meaning the child knows their wishes and feelings are valued.

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Overall experiences and progress of children and young people: good

The registered manager and staff work effectively with professionals and those who are important to the child. Professionals spoken with gave positive feedback about the quality of communication and the regular updates they receive regarding the child’s progress and welfare. Staff ensure that family members are appropriately informed of significant events. This collaborative approach helps to promote consistency in the child’s care and ensure that decisions are informed by the contributions of those involved in the child’s life.

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Overall experiences and progress of children and young people: good

The child considers this setting as their home and can identify staff they enjoy spending time with. Staff have developed positive relationships with the child and provide care Inspection report for children’s home: 2867114 3 that helps them feel settled. The home environment is welcoming, personalised and reflects the child’s interests and preferences. Staff celebrate the child’s daily achievements through personalised, positive feedback and provide opportunities for key- work discussions. This helps the child develop a sense of belonging, promotes emotional wellbeing and helps build confidence.

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Overall experiences and progress of children and young people: good

Staff are developing their understanding of the child’s cultural identity and experiences. However, care planning does not consistently reflect the importance of the child’s culture and identity or how these experiences influence their day-to-day life. Records are not consistently written in a child-focused way, using language that is helpful or accessible to the child now or in the future. Although the registered manager has identified these shortfalls and has started to address them with staff, improvements are not yet embedded in practice.

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How well children and young people are helped and protected: good

The child’s plans are detailed, up to date and provide staff with clear guidance about the risks to the child and the action required to keep them safe. Managers and staff demonstrate a good understanding of risk in relation to child exploitation and have established systems to identify, monitor and respond to emerging concerns. Records show that staff are aware of indicators of exploitation and actively observe, record and share relevant information with the wider professional network.

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How well children and young people are helped and protected: good

Managers and staff address safeguarding concerns appropriately. Allegations and concerns are suitably recorded, shared with relevant agencies and investigated. Where concerns have related to the conduct of staff, managers have taken decisive action to address these. This supports a culture where the welfare of children is prioritised.

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How well children and young people are helped and protected: good

Staff understand the known risks for the child and take appropriate action to promote their safety. Missing-from-care procedures provide staff with clear guidance about indicators that the child may go missing and the actions required should this happen. Staff follow these protocols and work effectively with the police and other professionals to locate the child and support their safe return home.

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How well children and young people are helped and protected: good

Staff speak with the child following missing-from-home incidents to explore their whereabouts and activities while away from home. However, independent return home interviews have not always taken place following missing incidents. In addition, the information from these interviews has not been routinely considered when reviewing risks. As a result, opportunities to strengthen strategies to reduce future risks are limited.

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How well children and young people are helped and protected: good

Staff have not always demonstrated an understanding of the child’s behaviours as a form of communication. Responses to some incidents have focused on the impact of behaviours on staff rather than exploring the underlying causes of the child’s distress and responding in line with agreed behaviour support plans. As a result, the child has not always experienced care that helps them feel understood or supported them to develop trusting relationships with the adults caring for them. Inspection report for children’s home: 2867114 4

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The effectiveness of leaders and managers: good

The home is managed by a suitably qualified registered manager. She has high aspirations for the child and staff team and communicates these expectations clearly. Staff describe feeling well supported and speak positively about the guidance they receive from leaders and managers.

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The effectiveness of leaders and managers: good

Regular supervision sessions encourage staff to reflect on their practice, their responses to incidents and their understanding of the child’s experiences. Team meetings are well attended and provide opportunities for the team to review incidents, share learning and reinforce expectations. This helps staff to develop their skills and improve the quality of care provided to the child.

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The effectiveness of leaders and managers: good

The registered manager is receptive to feedback from children, professionals and staff and uses this to make improvements within the home. Changes have been implemented following feedback from the child, demonstrating that their views are valued and influence day-to-day living arrangements.

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The effectiveness of leaders and managers: good

Staff receive a comprehensive induction and training programme. New staff complete a structured induction programme that prepares them for their role within this home. This supports the development of a workforce that is equipped to meet the child’s needs.

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The effectiveness of leaders and managers: good

The registered manager undertakes regular monitoring of the child’s plans and any incidents that have occurred. However, monitoring systems have not always been effective in identifying and addressing shortfalls in practice at the earliest opportunity. These shortfalls in oversight reduce the registered manager’s ability to understand the influence of the staff on the child’s behaviours and progress, and to take action to improve practice swiftly. Inspection report for children’s home: 2867114 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children.

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Requirement Due date

(Regulation (11) (1)(a)(b)(c) (2)(a)(i)(viii)(ix))

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Requirement Due date

This relates to all staff demonstrating understanding of a child’s behaviours and responding in line with the needs set out in the child’s plans. 2 December 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 2 December 2026 Inspection report for children’s home: 2867114 6 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; and

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

In particular, the registered manager must make best use of monitoring systems to identify concerns or shortfalls in practice to address these as soon as possible

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Recommendations

 When a child returns to the home after being missing from care or away from the home without permission, the responsible local authority must provide an opportunity for the child to have an independent return home interview. The registered manager of the home should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30)‘’’  The registered manager should ensure that staff are familiar with the home’s policies on record keeping and understand the importance of language used when recording information. Staff should record information on individual children in a non- stigmatising way. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the

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Recommendations

quality standards’, page 62, paragraph 14.4)  Staff should provide care which meets each child’s needs and promotes their welfare, taking into account of the child’s gender, religion, ethnicity, cultural and linguistic background, sexual identity, mental health, any disability, their assessed needs, previous experiences and any relevant plans. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.2) Inspection report for children’s home: 2867114 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2867114 8

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Children’s home details

Registered provider: Calordomus Care Ltd

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Children’s home details

Registered provider address: Brooks Mayfield, 12 Bridgford Road, West Bridgford, Nottingham NG2 6AB

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Inspector

Terrianne George, Social Care Inspector Inspection report for children’s home: 2867114 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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