Oasis Restore Trust

Inspection report for children's home - monitoring visit: 2801375 1 Oasis Restore Trust Registered provider: Oasis Restore, Sir Evelyn Road, Rochester, Kent ME1 3YB

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Inspected under the social care common inspection framework

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Information about this children’s home

Oasis Restore Trust is dually registered as a secure children’s home and a secure 16 to 19 academy. It is operated by a charity, Oasis Secure School Trust, and is approved by the Secretary of State to restrict children’s liberty.

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Information about this children’s home

The home’s conditions were varied following this visit, and it can now provide care for up to 24 children aged between 12 and 18 years. All places available at the home are commissioned on a contractual basis by the Youth Custody Service. There were no children living in the home at the time of the inspection.

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Information about this children’s home

The commissioning of health services in this home is the statutory responsibility of NHS England under the Health and Social Care Act 2012.

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Information about this children’s home

The manager has been registered with Ofsted since 6 January 2026.

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This monitoring visit

A 3-month condition was attached to the provider’s registration in September 2025, because the provider took the decision to close the home for a short period to undertake necessary remedial work that would improve the security of some areas of the home. The condition requires leaders to inform Ofsted 3 months in advance of admitting children to the home. The provider notified Ofsted of its intention to admit children to the home, and the purpose of this visit was for Ofsted to assess its readiness to provide care for children in line with regulations and guidance. Following this visit, the condition was lifted.

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This monitoring visit

Leaders have invested time and effort into making sure that managers and staff have had the training that they need to care for children. Procedures have been tightened, and staffing structures have been adjusted to provide a ‘flat-based’ model of care, meaning that children will be primarily looked after by a familiar team of adults. Inspection report for children's home - monitoring visit: 2801375 2 The registered manager and his deputies are confident that the new structure has improved the lines of accountability and improved the clarity that staff have about their individual responsibilities. The deputies are knowledgeable about their lead roles and have a clear vision of the outcomes they want to achieve for children. Leaders have created this management model to increase the capacity of the registered manager to focus on the development of the service and quality of the care provided.

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This monitoring visit

Leaders and managers have developed a suitable staged plan to initially accept a small number of children into the home’s care and gradually increase this number over the coming weeks. Managers have recognised that children being admitted to the home cannot have access to other children until their risks and vulnerabilities have been understood. As a result, they have identified an area that children will be welcomed to when they arrive. However, there are currently some risks associated with the way children can access this area, and some parts of it are not suitable for children to use. There is a risk of a fall from height due to an exposed railing at the top of the stairs, one door in the area has not been upgraded and the toilet has not been adapted for use by children. Managers are aware that the area cannot be used until the specialist architect has agreed that the planned adaptations have been

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This monitoring visit

carried out and are suitable. The temporary admissions area would only need to be used once 3 of the flats have been filled. The plan leaders have devised allows time for remedial works to be completed before the temporary admissions area is used.

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This monitoring visit

There is a clear focus from all staff, including the health and education teams, on adapting practice to meet children’s needs. The approach to implementing consequences has been reviewed, and staff now have a shared understanding of the boundaries they will uphold for children. Managers have produced a framework for staff to use when restorative action is needed to resolve conflicts between children, with the intention of improving consistency and increasing staff ownership.

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This monitoring visit

Managers have strengthened their relationships with external safeguarding partners, such as the local authority designated officer (LADO) and local safeguarding board.

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This monitoring visit

Two dedicated panels have been created to enhance the oversight of safeguarding and security. The new system is intended to ensure that there is holistic consideration of any concerns and reduce drift and delay to any necessary actions. Panel minutes will be captured and added to children’s files in a way that makes sense for the child and ensure decision-making is captured clearly.

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This monitoring visit

Staff have been trained in a new model of physical intervention. Staff feedback indicates that they feel confident to use these new de-escalation techniques and, when required, physical interventions safely. Staff have also received comprehensive, scenario-based training about single separation, which is when a child is locked into an area alone (usually their bedroom) as they are a serious risk to themselves or others. There are also new quality assurance systems in place for managers to maintain oversight of physical interventions and restrictive measures. Inspection report for children's home - monitoring visit: 2801375 3 Healthcare staff have undertaken training to improve their knowledge and ability to respond skilfully to incidents when restraint techniques have been used. Health team managers have focused on increasing staff’s professional curiosity in health assessments and incident reports.

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This monitoring visit

There are areas of the site that require building and renovation work over the coming months. This remaining work is in spaces that children will not use or access, and leaders have made detailed plans to ensure that children’s safety and privacy are protected during this time. The provider is required to apply to the regulator to vary their conditions of registration when they are ready to allow children access to these areas, which includes one education building and 2 residential buildings.

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This monitoring visit

The education offer for children has been adapted so that a full timetable can be delivered in the classroom space that is currently available. There has been a joint effort between residential managers and education managers to ensure that children’s induction is meaningful and well aligned to help children settle and understand what is on offer. Staff are positive about the introduction of project- based learning for children and feel this will positively impact children’s attendance. The provider intends to recruit a new principal in the coming months as this post is currently vacant.

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This monitoring visit

The requirements and recommendations raised at the last inspection will be reviewed at the next full inspection. Inspection report for children's home - monitoring visit: 2801375 4

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Inspection date Inspection type Inspection judgement

17/06/2025 Full Requires improvement to be good 11/02/2025 Full Requires improvement to be good Inspection report for children's home - monitoring visit: 2801375 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(b))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that all safeguarding concerns are recognised as such and are appropriately managed, including prompt liaison with the LADO service.

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Requirement Due date

The registered person, alongside other senior leaders, should ensure that any required response from the healthcare team following the use of restrictive measures is reliably communicated.

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Requirement Due date

This requirement was made at the last inspection and is restated. 1 August 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; 1 August 2025 Inspection report for children's home - monitoring visit: 2801375 6 ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(e)(f)(h))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that communication from leaders is clear and supports staff to provide consistent messages and care to children.

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Requirement Due date

The registered person, alongside other senior leaders, should ensure that management monitoring and oversight of children’s records are sufficiently robust to ensure that they are clear and accurate and that they fully describe the actions taken in response to concerns about children’s safety and wellbeing.

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Requirement Due date

The registered person, alongside other senior leaders, should ensure that all restrictive measures and practice concerns are scrutinised through a curious lens so that appropriate actions can be taken.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; and

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose; 1 October 2025 Inspection report for children's home - monitoring visit: 2801375 7 ensure that staff—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

provide to children personal items that are appropriate for their age and understanding; and

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Requirement Due date

make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Requirement 6 (1)(a)(b) (2)(a)(b)(i)(ii)(iv)(vii)(viii)(ix)(c)(i)(ii))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that there are continued improvements made to the home environment and that children have appropriate incentives and consequences in place to promote positive behaviours.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

the name of the child; 1 August 2025 Inspection report for children's home - monitoring visit: 2801375 8 details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that records demonstrate that single separation is used and reviewed according to the legal criteria.

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Requirement Due date

Child and staff debriefs should be completed and recorded in a timely manner for any restrictive measure used.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The registered person must ensure that all employees— 1 October 2025 Inspection report for children's home - monitoring visit: 2801375 9 receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(b)(c))

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment;

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Requirement Due date

help each child to attend education or training in accordance with the expectations in the child’s relevant plans. (Regulation 8 (1) (2)(a)(ix)(x)) 1 October 2025

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Recommendations

 The registered person should ensure that children benefit from high-quality and impartial careers education and guidance that support them to prepare for their next steps. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.13)  The registered person should ensure that staff conduct comprehensive health assessments for children on arrival that are in keeping with the required standards and provide a springboard for personalised care and support planning. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 36, paragraph 7.22)  The registered person should ensure that all staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party

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Recommendations

information. In particular, information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4) Inspection report for children's home - monitoring visit: 2801375 10

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2801375 11

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Inspectors

Tash Williams, Social Care Inspector Helen Simmons, Social Care Inspector Inspection report for children's home - monitoring visit: 2801375 12 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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