Children's Home run by B.E.S.T Project LTD in West Sussex

Inspection report for children’s home: 2864746 1 Registered provider: B.E.S.T Project LTD

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is run by a private organisation. It can provide care for up to 3 children who experience emotional and/or behavioural difficulties.

p.1

Information about this children’s home

This is the home’s first inspection since it was registered in December 2025. At the time of inspection, 3 children were living at the home.

p.1

Information about this children’s home

The manager has been registered with Ofsted since 4 December 2025.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides effective services that meet the requirements for good.

p.1

outstanding

Overall judgement at last inspection: not applicable

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2864746 2

p.1

Summary of findings

Children receive exceptional care that transforms their lives. Staff provide a nurturing, stable and aspirational environment where children feel safe, valued and empowered. Leadership is strong and inspirational, staff are highly skilled, and outcomes for children are excellent.

p.2

Overall experiences and progress of children and young people: outstanding

Children experience exceptionally warm, nurturing and highly individualised care. Staff create a home where children feel valued, listened to and genuinely loved. Children say they are happy in the home. They have trust in the staff to keep them safe and provide them with what they need to live comfortably. This is reflected in the consistently positive relationships children have with staff, who know them extremely well and adapt their approach sensitively to meet each child’s needs.

p.2

Overall experiences and progress of children and young people: outstanding

Children have made considerable progress and achieved exceptional stability in a brief period. With careful planning and a compassionate approach, staff support children to make meaningful changes that increase their safety and improve their autonomy.

p.2

Overall experiences and progress of children and young people: outstanding

Children benefit from a stable, predictable routine and clear boundaries that help them feel safe. Staff invest significant time in understanding children’s interests, encouraging curiosity and supporting them to explore new hobbies and community activities. As a result, children develop confidence, social skills and a strong sense of belonging.

p.2

Overall experiences and progress of children and young people: outstanding

The home environment is immaculate, welcoming and thoughtfully designed to promote family-style living. Children are encouraged to personalise their bedrooms and have ample space to spend time together or independently. Their views are central to all aspects of the home’s operation. Staff ensure that children’s voices are consistently heard, respected and acted on, which strengthens children’s self-esteem and feelings of being accepted.

p.2

Overall experiences and progress of children and young people: outstanding

When children move into the home, they are welcomed by thoughtful staff who make careful plans for their arrival. Children’s preferences and needs are considered to reduce the likelihood of instability and create a positive group dynamic. This helps children to settle quickly and feel safe.

p.2

Overall experiences and progress of children and young people: outstanding

The staff ethos is that learning and education is a high priority for children. When children are not in formal education, staff provide enriching, structured activities that help children to continue learning and maintain a healthy routine. Advocacy for children is strong; the manager and staff are relentless in ensuring that children’s rights, needs and wishes are upheld. Inspection report for children’s home: 2864746 3 Staff wellbeing is also prioritised. The manager invests in the team through wellbeing days, peer appreciation and a culture of mutual respect. This results in a highly motivated, stable and passionate group of staff whose enthusiasm directly benefits the children.

p.2

How well children and young people are helped and protected: outstanding

Children say that they feel safe. A strong culture of mutual respect is embedded in the home. Children and staff co-created a ‘living together agreement’, which promotes kindness, safety and shared responsibility. This contributes to a calm, harmonious atmosphere where children support one another like a family.

p.3

How well children and young people are helped and protected: outstanding

Incidents of harm, accidents or self-injury are minimal and managed with diligence and care. Staff follow safety plans rigorously and maintain clear, accurate records. When concerns arise, they are addressed promptly and transparently with safeguarding partners. Staff ensure that children understand the actions taken to help keep them safe and how children can contribute to improving their own safety.

p.3

How well children and young people are helped and protected: outstanding

Children feel confident to raise concerns. The child-friendly ‘grumble forms’ empower them to express feelings using emojis and simple language. Staff and managers ensure that emerging disputes between children are resolved quickly and that all children have the opportunity to express their views to agree a way to move forward. This demonstrates a culture where children’s emotional experiences are taken seriously and resolved sensitively.

p.3

How well children and young people are helped and protected: outstanding

Behaviour is managed through natural, restorative consequences that help children reflect and repair relationships. Staff understand the meaning behind children’s behaviour and respond with empathy, consistency and transparency. Individualised incentives motivate children, who take pride in their achievements. Celebrations of success are frequent and meaningful, contributing to children’s feelings of being valued and recognised.

p.3

How well children and young people are helped and protected: outstanding

Internet safety is robust, with age-appropriate restrictions and regular checks undertaken by staff. Medication is managed safely, with strong oversight and swift action when minor errors occur. Door alarms are used proportionately, with children’s consent and regular review.

p.3

How well children and young people are helped and protected: outstanding

Physical interventions are extremely rare, reflecting staff’s deep understanding of children’s needs and their skill in de-escalation.

p.3

How well children and young people are helped and protected: outstanding

Safer recruitment is rigorous, ensuring only suitable adults care for the children.

p.3

The effectiveness of leaders and managers: outstanding

The manager is highly approachable and deeply committed to achieving the best possible outcomes for children. Staff describe her as nurturing, supportive and Inspection report for children’s home: 2864746 4 determined. Her passion sets the tone for a home filled with warmth, stability and ambition for children.

p.3

The effectiveness of leaders and managers: outstanding

Children benefit from being cared for by a skilled team of staff. Staff receive excellent training, induction and supervision. They feel valued, well supported and confident in their roles. The team works cohesively, reflecting on practice and continually striving to improve. This results in a workforce that is trauma informed, emotionally attuned and exceptionally skilled.

p.4

The effectiveness of leaders and managers: outstanding

The home is fully staffed with consistent adults, who know the children well. Shift patterns promote work–life balance and ensure good continuity of care for children. When agency staff are used, they are familiar to the children, maintaining stability.

p.4

The effectiveness of leaders and managers: outstanding

Partnership working is exemplary. Professionals consistently provide positive feedback, praising the home’s transparency, communication and unwavering advocacy for children. The manager confidently challenges external agencies when necessary to ensure that children remain at the centre of planning and decision-making.

p.4

The effectiveness of leaders and managers: outstanding

Staff morale is high. Team meetings and supervision are purposeful, reflective and valued. Staff are ambitious for the children and take pride in the exceptional progress children make from their starting points. Their calm, consistent and caring approach creates a secure base from which children can grow, develop independence and thrive.

p.4

The effectiveness of leaders and managers: outstanding

Leaders and managers are inspirational, and the level of love and care for the children in the home is the driving force behind them achieving and undoubtedly having a different outcome to their lives. This is evident in every aspect of practice. Inspection report for children’s home: 2864746 5

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2864746 6

p.5

Children’s home details

Registered provider: B.E.S.T Project LTD

p.6

Children’s home details

Registered provider address: Integrity Mortgages Ltd, 109 Rowlands Road, Worthing BN11 3LA

p.6

Inspector

Vicki Horton, Social Care Inspector Inspection report for children’s home: 2864746 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7