Early years · Early years complaint outcome
Dots 'N' Spots Day Nursery and Out of School Club
Summary
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- Inspection datesingle source
5 Jun 2026
- URN verified
EY268443
Deep dive
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 564
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 37, typical 42
- Average sentence
- 19 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 3%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 19 February 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policy and procedures; special educational needs; learning and development considerations; staff-child ratios; supporting and understanding children's behaviour; risk assessment and food and drink.
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Summary of outcome
On 28 April 2026 we received further concerns relating to safeguarding policy and procedures; supporting and understanding children's behaviour and complaints.
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Summary of outcome
On 2 June 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure you implement your safeguarding policies and procedures where there are concerns about children's welfare and where there are any allegations made against staff
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Summary of outcome
n take all reasonable steps to ensure staff and children in your care are not exposed to risks and demonstrate how you are managing risks in relation to the storage of medication and cleaning materials
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Summary of outcome
n support staff to undertake appropriate training and professional development opportunities to ensure they offer a quality experience for children that continually improves and also meets children's personal hygiene needs
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Summary of outcome
n improve the arrangements in place for the supervision of staff who have contact with children and families. Effective supervision provides support, coaching, and training for the practitioner and promotes the interests of children
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Summary of outcome
n ensure the hygienic preparation and serving of food for children.
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Summary of outcome
On 23 June 2026 the manager responded to say that they have reviewed the safeguarding and whistleblowing policies and has strengthen processes to ensure that the relevant procedure would be followed if there are any allegations against staff. In addition, meetings have been held and all relevant information reshared with staff.
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Summary of outcome
The manager has ensured that cleaning materials are kept out of children's reach if in the play rooms and that a lock has been fitted to the storage cupboard. In addition, staff were reminded during a meeting about the medication policy and where children's medication is to be stored.
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Summary of outcome
The manager has explained the access that all staff have to appropriate training and professional development opportunities, for example, through detailed inductions and access to mandatory training, plus additional chosen training courses on a termly basis. In addition, the manager has reminded staff about the importance of supporting children's personal hygiene routines.
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Summary of outcome
The manager has explained that staff supervision procedures will now take place more regularly. Also that, supervisions for apprentices will be taking place every six weeks.
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Summary of outcome
Additional food serving platters that contain covers have been ordered. Food trays for pre- school children have also been ordered, to support them with school readiness. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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