The Ark Children Centre

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right

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Summary of outcome

On 1 and 11 May 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, qualifications, training, support and skills, staff:child ratios and health.

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Summary of outcome

On 4 June 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take

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Summary of outcome

The provider will be able to give parents further information about this.

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Actions needed by 22 June 2026:

n ensure staff are deployed effectively to supervise children well and assure their safety

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Actions needed by 22 June 2026:

n ensure all staff understand whistleblowing procedures and know how to escalate any safeguarding concerns, including the relevant agencies to refer concerns to

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Actions needed by 22 June 2026:

n ensure procedures around mealtimes are implemented effectively to keep children safe

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Actions needed by 22 June 2026:

n ensure any complaints or concerns raised in relation to the care of children are recorded and investigated thoroughly, in line with requirements

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Actions needed by 22 June 2026:

n implement safer sleeping arrangements to help keep children safe

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Actions needed by 22 June 2026:

n ensure staff support children to understand behaviour expectations and how to use play equipment safely.

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Actions needed by 22 June 2026:

We will monitor the provider's response to ensure the actions are successfully completed.

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Actions needed by 22 June 2026:

On 22 June 2026, the provider responded to the actions set. We found that the provider has improved staff's understanding of whistleblowing procedures to ensure they know how to refer any safeguarding concerns. The provider has reviewed staffing arrangement to ensure staff are deployed effectively to meet children's needs. Procedures around mealtimes have been improved and the provider now implements safer sleeping arrangement to assure the safety and wellbeing of children. Staff have improved their understanding of behaviour management, including how to support children to understand the behaviour expectations and play safely. The provider has strengthened their understanding of the complaints requirement to help ensure that any concerns or complaints raised about the provision are thoroughly investigated and recorded. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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