Children's Home run by DIVINE ANGELS CARE LTD in Derbyshire

Inspection report for children’s home - monitoring visit: 2865722 1 Registered provider: DIVINE ANGELS CARE LIMITED

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Inspection under the social care common inspection framework

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Information about this children’s home

This multi-build children’s home is operated by a private company to provide care for up to 2 children, in 2 properties, who may require support with social and emotional difficulties.

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Information about this children’s home

The setting and manager registered with Ofsted in December 2025.

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Information about this children’s home

One child was living at the home at the time of the inspection. The child was spoken to during the inspection.

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This monitoring visit

The home was inspected on 28 and 29 April 2026 and was graded ‘inadequate’. As a result, a restriction of accommodation was served and compliance notices were served under regulation 12, the protection of children standard, regulation 13, the leadership and management standard, and regulation 35, behaviour management policies and records.

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This monitoring visit

A monitoring visit took place on 14 May 2026, to explore the safety of the child and compliance with the restriction notice. Compliance notices were not due to be reviewed at this visit.

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This monitoring visit

In a short timeframe of 2 weeks, the quality of care has declined. The child has not been kept safe and there is no sustained improvement in the care and safety of the child.

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This monitoring visit

The home environment remains in a poor condition and does not meet the child’s needs. The child’s bedroom continues to have a strong smell of urine, with a carpet that is wet and visibly stained. The child continues to sleep downstairs on a sofa. This means the child does not have access to a clean, welcoming or hygienic Inspection report for children’s home - monitoring visit: 2865722 2 bedroom, where they can rest and feel comfortable. This was addressed at the previous full inspection and demonstrates that the provider is unable to sustain any improvement in this area.

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This monitoring visit

Damage to the property that was identified at the previous full inspection has not been repaired. Damage to internal doors remains, and the home environment continues to feel basic and bare. While the home provides accommodation, it does not provide an environment that is sufficiently nurturing or responsive to the child’s sensory needs.

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This monitoring visit

The child is deprived of their liberty and requires three staff to support them in line with the court order. This level of staffing is necessary to reduce the likelihood of harm because of the child’s autism, ADHD and sensory needs. Despite this clear requirement, leaders and managers confirmed that, on 11 and 12 May 2026, only two staff were supporting the child. This was not in line with the court order and meant that the agreed safeguards were not in place.

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This monitoring visit

During this period of reduced staffing, the child was able to pour water onto electrical sockets. This was a serious incident that placed the child at risk of harm. Staff accounts of the incident were inconsistent, which raises further concern about the quality of recording. Staff and managers did not take sufficient action to ensure that the child was safely supervised in line with their assessed needs and court order.

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This monitoring visit

Management oversight and monitoring remain ineffective. There has been inconsistent oversight from the manager and newly appointed responsible individual. Where more recent incidents have been reviewed, the evaluations do not sufficiently address staff practice or identify what should have been done differently.

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This monitoring visit

There have been serious incidents that compromise the child’s safety and wellbeing. In the most recent, staff did not intervene in line with the child’s court order or care plan to keep the child safe when climbing. This resulted in the child losing their tooth while climbing up a window without staff intervening. There were significant delays in the child attending the hospital for treatment almost 10 hours later. The significant delay in seeking medical/dental treatment has meant the period of time to save the tooth has passed. Staff continually fail to take the necessary action to manage and mitigate risks.

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This monitoring visit

During the monitoring visit, a staff member described covert medication practices in which the child’s medication is hidden in food. This practice had already been identified as a concern at the previous full inspection. Leaders have failed to address this practice. Staff present during the visit are not aware of the details of the court order or how to access this legal document. Inspection report for children’s home - monitoring visit: 2865722 3 Following the full inspection in April 2026, an action plan had been developed by leaders and managers to work with the local authority to provide effective oversight and monitoring and offer reassurance to the local authority. Leaders and managers were unable to provide the inspector with the plan, who was informed this was in draft. The registered manager was not aware of the details of the action plan. Therefore, the introduction of the plan does not assure Ofsted that the current day-

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This monitoring visit

to-day management and staffing arrangements for the home ensure the child’s safety and wellbeing.

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This monitoring visit

A new responsible individual has been in post for two weeks. Although they were able to identify some of the previously known shortfalls, there is limited evidence that they fully understand the seriousness of the concerns or have taken effective action to address them. There remains a disconnect between the registered manager, acting responsible individual and director. This lack of joined-up leadership means there is no clear assurance that the child’s safety, care and ongoing risks are being effectively managed. Inspection report for children’s home - monitoring visit: 2865722 4

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Inspection date Inspection type Inspection judgement

28/04/2026 Full Inadequate Inspection report for children’s home - monitoring visit: 2865722 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the premises used for the purposes of the home are located so that children are effectively safeguarded;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(b)(c)(d))

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Requirement Due date

In particular, clear safeguarding protocols should be in place to allow staff to consistently follow and to ensure children are kept safe. Risk management plans should be up in line 12 June 2026 Inspection report for children’s home - monitoring visit: 2865722 6 with children’s needs and kept up to date and understood by staff.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child:

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(f)(h))

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Requirement Due date

In particular, leaders and managers should ensure there is clear and consistent working between leaders so that this can be embedded within the staff team. Staff should be experienced and skilled to meet children’s needs and ensure that children are provided with good care. Systems for ensuring monitoring and reflection should be used by leaders and managers to support improvement in practice. 12 June 2026 Inspection report for children’s home - monitoring visit: 2865722 7 The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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understand and apply the home’s statement of purpose;

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protect and promote each child’s welfare;

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provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

provide to children personal items that are appropriate for their age and understanding; and

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make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice;

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ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(b) (2)(a)(b)(i)(ii)(iv)(vii)(ix)(c)(i)(ii))

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Requirement Due date

In particular, staff should be aware how to support and meet children’s individual needs. The environment in which children live in should also ensure that this is suitable and an environment to help children thrive. Staff should ensure children have consistent care and their welfare is promoted. 12 June 2026

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Requirement Due date

*The registered person must ensure that— 12 June 2026 Inspection report for children’s home - monitoring visit: 2865722 8 within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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a description of the measure and its duration;

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details of any methods used or steps taken to avoid the need to use the measure;

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the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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the effectiveness and any consequences of the use of the measure; and

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a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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has spoken to the user about the measure; and

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has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(ii)(iii)(iv)(v)(vi)(viii)(b)(i)(ii)(c))

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Requirement Due date

In particular, following any use of restraint towards a child, this should be recorded in line with the requirement to clearly outline the restraint used and any learning from this.

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Requirement Due date

The registered person must— 12 June 2026 Inspection report for children’s home - monitoring visit: 2865722 9 keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision.

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Nothing in paragraph (5) or regulation 46 (review of premises) requires or authorises the registered person to contravene or not comply with—

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Requirement Due date

any other provision of these Regulations; or

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any conditions in relation to the registration of the registered person under Part 2 of the Care Standards Act 2000. (Regulation 16 (3)(a)(b) (6)(a)(b))

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Requirement Due date

In particular, leaders and managers should ensure that the statement of purpose written, is suitable and accurate for children being cared for that live at the home.

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satisfy the requirements in paragraph (5)(a) to (c); and

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have the capacity, experience and skills to supervise the management of the home, or the homes, in respect of which the responsible individual is nominated. (Regulation 26 (7)(a)(b))

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Requirement Due date

In particular, that there is a responsible individual in place to support the registered manager and children in line with regulation. 12 June 2026

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

to inspect the premises of the home and such of the home’s records (except for a child’s case records, unless the child and the child’s placing authority consent) as the independent person requires.

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Requirement Due date

The independent person must produce a report about a visit ("the independent person’s report") which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and 12 June 2026 Inspection report for children’s home - monitoring visit: 2865722 10 the conduct of the home promotes children’s well-being.

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Requirement Due date

The independent person’s report may recommend actions that the registered person may take in relation to the home and timescales within which the registered person must consider whether or not to take those actions.

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Requirement Due date

The independent person must provide a copy of the independent person’s report to—

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the placing authorities of children. (Regulation 44 (2)(b) (4)(a)(b) (5) (7))

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Requirement Due date

In particular, an independent visitor that visits the home is ensuring children are being safeguarded and further supported by speaking to children and their families.

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Requirement Due date

*These requirements are subject of a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2865722 11

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Children’s home details

Registered provider: DIVINE ANGELS CARE LIMITED

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Children’s home details

Registered provider address: Brindleys Ltd, 2 Wheeleys Road, Birmingham B15 2LD

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Inspectors

Eleanor Quanbrough, Social Care Inspector Caroline Coop, Social Care Inspector Inspection report for children’s home - monitoring visit: 2865722 12 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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