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Early years · Early years complaint outcome

Norto5 KIDZ - Lindfield

Inspected 22 May 2026 · URN EY359520

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    22 May 2026

  • URN verified

    EY359520

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Page 1 of the report

Deep dive

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+10Mostly positivemore positive than 93% of reports of this type

Reads more warmly than most reports of this type.

Praiserobustcleareffectivesafe
Criticismconcerns

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Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 26 March 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, smoking and vaping and intimate hygiene.

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Summary of outcome

On 11 May 2026, we carried out a regulatory visit. We found the provider was not meeting one of the requirements. We have issued an action for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n implement a clear and robust policy and procedure relating to the use of mobile phones, cameras and other electronic devices and how they are used in the setting, ensuring leaders oversight to ensure this is effective in daily practice.

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Summary of outcome

On 13 May 2026 and 19 May 2026, the provider responded to the action set. We found that the provider had revised their policies and procedures relating to the use of mobile phones, cameras and other electronic devises. These are now clear and robust. The provider had ensured all staff fully understood the revised policy. In addition, the provider had put arrangements in place to ensure their oversight of practice in relation to the use of electronic devises to keep children safe.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years. For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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