Children's Home run by Felicity Children’s Care Group Limited in Trafford

Inspection report for children’s home: 2872878 1 Registered provider: Felicity Children’s Care Group Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run and operated by a private company. It provides care for up to 3 children who may have social and emotional difficulties.

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Information about this children’s home

Two children were living at the home at the time of this inspection. Both children spoke with the inspector.

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Information about this children’s home

The home and manager registered with Ofsted in January 2026.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2872878 2

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Summary of findings

Children are kept safe by staff and say that they feel safe in the home. Staff prioritise the safety and well-being of the children.

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Summary of findings

Children benefit from positive relationships with staff and each other. They enjoy family time and sustain their close relationships with their loved ones.

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Summary of findings

Staff maintain strong and effective partnerships with the placing authorities and schools to meet the specific needs of children.

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Summary of findings

There are some staff vacancies which are being recruited to. The staff team require additional training to ensure that their development and practice needs are met.

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Overall experiences and progress of children and young people: good

Two children currently live at the home. The manager ensured that the children’s needs were carefully considered before they moved into the home. Both children have settled in well. Children benefit from well-planned care that meets their needs effectively and contributes to improvement in their lives.

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Overall experiences and progress of children and young people: good

Children make good progress in relation to their individual starting points and benefit from positive relationships with staff. One child said, ‘I really like living here. Everyone is so nice and I can talk to the staff about anything. I have a good bond with the staff. I feel that I can trust them.’

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Overall experiences and progress of children and young people: good

Staff ensure that children benefit from a supportive, caring and nurturing environment which enables them to feel safe and secure. Staff ensure that children are provided with continuity of care to promote consistency and stability in their lives.

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Overall experiences and progress of children and young people: good

Staff ensure that children spend quality time with their families and loved ones. As a result, children sustain their familiar relationships with the people who are most important to them. One parent said, ‘They have helped my child immensely. I cannot sing their praises enough. I am incredibly happy.’

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Overall experiences and progress of children and young people: good

Children are healthy and staff support and encourage their attendance at health appointments. They support children’s healthy lifestyles and ensure that their health needs are consistently met. Children’s medication is stored and administered safely.

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Overall experiences and progress of children and young people: good

Staff support children’s positive progress, educational achievements and learning. Children are encouraged to attend school or alternative educational provision regularly. Staff maintain highly effective partnerships with education providers to promote Inspection report for children’s home: 2872878 3 children’s educational achievements. An independent reviewing officer said, ‘The staff are very nurturing. [Child’s name] has done so well that they are being nominated for an award. [Child’s name] is doing fantastic.’

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How well children and young people are helped and protected: good

Children develop a strong sense of personal safety because staff prioritise their welfare, physical and emotional safety. Staff encourage children to have a positive relationship and both children get along with one another. One child said, ‘The home’s fun, exciting and enjoyable. The other child is absolutely lovely.’

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How well children and young people are helped and protected: good

Staff have a good understanding of the specific needs and vulnerabilities of the children. Children become increasingly safer because of the actions staff take to support and protect them. Staff praise and reinforce positive behaviour and ensure that negative consequences are kept to an absolute minimum. The use of physical intervention is always as a last resort to protect children from harm.

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How well children and young people are helped and protected: good

Staff promote positive behaviour and support children when they are unsettled and experiencing emotional challenges. They take prompt action to prevent unsafe behaviours from escalating. This has led to a reduction in the number of incidents in the home. A social worker said, ‘Incidents are reducing and the staff team are very attentive.’

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How well children and young people are helped and protected: good

Staff consistently prioritise the safety of children, irrespective of the challenges presented. When children are missing from home, staff actively look for them and maintain effective communication with the police to secure children’s safe and prompt return.

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How well children and young people are helped and protected: good

Significant incidents are reported to the appropriate authorities to ensure that there is a well-planned and co-ordinated response to protect children from harm. Staff employed are vetted and recruited safely to protect children from being cared for by unsuitable people.

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How well children and young people are helped and protected: good

Children benefit from a homely and comfortable living environment. Staff ensure that the accommodation provided for children is consistently maintained to a high standard. They ensure that health and safety matters are addressed effectively to ensure a safe environment for children.

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The effectiveness of leaders and managers: good

The manager is efficient and effective and acts in the best interests of children. The manager is supported by an experienced deputy manager which ensures that there is a strong and visible management presence in the home.

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The effectiveness of leaders and managers: good

Leaders and managers have consistently high expectations of staff and demonstrate strong, effective leadership to ensure that children receive good quality care. A teacher said, ‘The manager is so professional. She is a fantastic manager.’ Inspection report for children’s home: 2872878 4 Staff benefit from regular training and development opportunities. However, some of the training courses delivered are limited to online learning. This limits the opportunities for staff to benefit from more interactive learning to enable them to meet the specific needs of children.

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The effectiveness of leaders and managers: good

A stable staff team is in place, providing children with consistency and stability. Agency staff are sometimes used to cover gaps in the rota. However, the same agency workers are used wherever possible to ensure continuity of care and consistency for children. There are a small number of staff vacancies which the registered manager is currently in the process of recruiting to.

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The effectiveness of leaders and managers: good

Staff benefit from regular team meetings and practice-related supervision sessions to reflect on their practice. Staff feel supported in their roles and their efforts are channelled effectively. Staff said, ‘The managers are very respectful and there are meaningful relationships between the staff and children.’

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The effectiveness of leaders and managers: good

Leaders and managers make effective use of the home’s monitoring systems to understand the strengths and areas for development in the care provided for children. This allows them to tackle and address any shortfalls to maintain continual improvement. Inspection report for children’s home: 2872878 5

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Recommendations

 The registered person should ensure that staff have the relevant skills and knowledge to meet the specific needs of children. Where necessary, staff should complete in person training on self-harm, autism and ADHD in addition to online learning. (‘Guide to the Children’s Homes Regulations including the quality standards’, page 34, paragraph 7.12)

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Recommendations

 The registered person should ensure that new staff are recruited to fill the home’s vacant posts. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraphs 10.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations including, the quality standards’. Inspection report for children’s home: 2872878 6

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Children’s home details

Registered provider: Felicity Children’s Care Group Limited

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Children’s home details

Registered provider address: 251 Seymour Grove, Manchester M16 0DS

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Inspector

Anthony Kyem, Social Care Inspector Inspection report for children’s home: 2872878 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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