Children's Home run by Jigsaw Therapeutic Care Services Limited in Nottinghamshire

Inspection report for children’s home: 2865238 1 Registered provider: Jigsaw Therapeutic Care Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. The home has recently re-registered with Ofsted, and this is the home’s first inspection since re-registration. The property and staff team remain the same.

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Information about this children’s home

The home is registered to provide care for up to 3 children with social and emotional difficulties. Two children were living in the home at the time of the inspection. The registered manager was present throughout the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2865238 2

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Summary of findings

The registered manager and staff have created a welcoming atmosphere for children. Staff and managers support children and keep them safe. Children reported feeling safe and having people they could talk to. Family members and professionals were positive about the care children receive. The registered manager and responsible individual are aspirational for the children. The registered manager supports staff. Staff reported being happy working in the home.

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Overall experiences and progress of children and young people: good

Staff support children to develop and progress. Using a therapeutic approach, staff build relationships with the children. These relationships enable children to speak to and trust staff. Both children were involved in the inspection. They said that they get along with staff and can talk to them about anything happening in their lives. The children were positive about living in the home.

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Overall experiences and progress of children and young people: good

Children’s health needs are met and prioritised. Staff attend appointments with children and offer emotional support if needed. Health professionals are able to visit the home and meet with children in private. This helps children progress towards being independent when addressing their health. Staff support the children to learn to meet their own health needs in the future.

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Overall experiences and progress of children and young people: good

External relationships are important for the children. Staff encourage children to meet with friends and family, where safe to do so. Children have free time and are able to engage with peers in the community. Staff talk to children about safe relationships. This enables children to make their own decisions about friends. Staff support and promote children spending time with their family. The children’s wishes regarding family time are respected.

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Overall experiences and progress of children and young people: good

There are a number of ways for children to express themselves in the home. Children have access to an independent advocate. The registered manager and staff regularly gain children’s views about activities, food and their care. It is clear their views shape the care they receive and how staff respond to them.

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Overall experiences and progress of children and young people: good

Staff complete care plans for the children. The care plans ensure that staff know the needs of the children well. Care plans include areas important to the children, including their identities, which staff prioritise. Staff allow the children the space to develop their own identity. Inspection report for children’s home: 2865238 3

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How well children and young people are helped and protected: good

Staff have a clear understanding of the children’s risks. Staff were able to talk about children’s risk management plans and how to respond to specific risks. The relationships built with staff help keep children safe. The children themselves said they feel safe living in the home. Children said they could speak to staff about their worries. Professionals reported that the staff safeguard the children.

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How well children and young people are helped and protected: good

Risk management plans are detailed. They cover the key areas for staff to know how to keep children safe. Staff were able to recall key areas of the plans for each of the children. The plans help staff with understanding how to respond to each of the risks.

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How well children and young people are helped and protected: good

Missing-from-home episodes are dealt with appropriately. Staff have an overview of the risks linked to a child going missing and understand what to do. Staff alert the appropriate professionals. The registered manager reviews each episode. A return home interview is completed with the child. The risk assessment plans for children should be updated after each missing-from-home episode.

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How well children and young people are helped and protected: good

The staff discuss online safety openly with the children. There are safety measures in place to restrict internet use. Risk management plans for the children include sections on online safety and social media. This supports staff in their roles. Staff mitigate online risks through conversations and strong relationships with the children. Key-work sessions demonstrate that conversations take place regularly.

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How well children and young people are helped and protected: good

There is evidence of joint working with a range of professionals, including social care, education, the police and health professionals. Joint work is child focused and helps safeguard the children. Staff liaise with professionals, and staff attend key safeguarding meetings for children. Staff are focused on working with professionals to keep children safe in the long term.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual have high aspirations for children. Children living in the home are supported by the managers to make progress. Staff reported being happy and well supported. The registered manager and staff have created a relaxed environment in the home. This is in line with the ethos and culture laid out in the statement of purpose. Professionals who visited the home commented on how calm the home feels.

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The effectiveness of leaders and managers: good

Staff are supported through a range of methods. Supervision is provided regularly to staff, and this develops their practice with children. Team meetings are planned and evidence group reflection. The team meetings are child focused and are creative in how staff contribute.

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The effectiveness of leaders and managers: good

Managers have clear and comprehensive quality assurance processes in place. These include weekly and monthly oversight. A separate conversation that managers have each Inspection report for children’s home: 2865238 4 month adds extra oversight. This conversation will review a range of areas, including risk management plans and key incidents for children. The conversations will also include anything additional that has been happening in the children’s lives.

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The effectiveness of leaders and managers: good

There is a comprehensive training offer for staff. Training is checked through a training matrix. This ensures that required training, such as safeguarding, is in date for all staff. Specialised training is also offered to staff. Topics include the use of social media, autism and the impact of screen time for children. Staff referenced how training had been helpful when working with children.

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The effectiveness of leaders and managers: good

The registered manager has a clear development plan for the staff. The plan sets out how the registered manager will develop the staff and meet the needs of the children living there. Inspection report for children’s home: 2865238 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2865238 6

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Children’s home details

Registered provider: Jigsaw Therapeutic Care Services Limited

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Children’s home details

Registered provider address: N U V O Ltd, 550 Valley Road, Nottingham NG5 1JJ

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Inspectors

John McDonnell, Social Care Inspector Inspection report for children’s home: 2865238 7 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked- after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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