Pepperberry Day Nursery

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 20 October 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, qualifications, training, support and skills, key person, food and drink and information about the provider.

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Summary of outcome

On 19 January 2026, we carried out an inspection and found the provider was not meeting some of these requirements.

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Summary of outcome

The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 3 February 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure safeguarding policies include who, in the absence of the manager, should act, in the event of an allegation being made about a member of staff

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Summary of outcome

n ensure that local safeguarding partnership (LSP) procedures are implemented in the event of an allegation about staff

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Summary of outcome

n ensure that LSP procedures are followed in written records made following an allegation about staff

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Summary of outcome

n ensure records are easily accessible and available for those who have a right to see them n ensure staff have the necessary knowledge and support to implement effective and consistent strategies to manage children's behaviour.

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Summary of outcome

On 25 February 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions and learning and development actions, raised at their last inspection event.

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Summary of outcome

The provider has updated the safeguarding policies and procedures to clearly state who should manage an allegation in the absence of the manager. The provider has met with all managers and staff have attended briefing sessions to check their understanding of the new procedures. Managers and staff were able to demonstrate their knowledge of who to report concerns to in the absence of the manager.

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Summary of outcome

The provider has developed a new procedure which in in line with LSP procedures. This clearly shows the process staff and managers should follow when an allegation is made about a member of staff.

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Summary of outcome

The provider has developed a toolkit for recording information following safeguarding concerns. This includes following LSP procedures of how to contact the LADO in the event of an allegation. The toolkit includes templates for recording information to ensure the correct information is gathered.

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Summary of outcome

The provider has put a new system in place for managers and staff to follow when recording and storing records. This ensures records easily accessible to those who need them. Changes have been made to include a chronology of events and records are required to be signed and dated. Furthermore, the provider has supported the managers and staff in using these new recording templates.

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Summary of outcome

The provider has implemented offered training to support staff with consistent strategies for supporting children's behaviour. In addition, they have offered individual coaching and mentoring for staff. Staff report that they feel calmer when managing unwanted behaviours and they say children are responding well to the new strategies in place.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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