The London City Care and Support Services Limited

Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited The London City Care and Support Services Limited

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Registered provider: The London City Care and Support Services Limited

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Inspected under the social care common inspection framework

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provider

This service registered with Ofsted on 16 August 2023. The current service manager registered with Ofsted on 30 April 2026.

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provider

The provider offers supported accommodation for up to 29 children and young people in 7 shared homes that are not limited to accommodating children in care and care leavers.

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provider

The monitoring visit was announced at short notice to the nominated individual. The inspector arrived on site approximately 1.5 hours later.

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provider

On the day of this visit, 6 children were placed with this provider. The inspector visited 2 properties and spoke with 3 children, the registered service manager, 2 team leaders and the nominated individual.

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provider

The main purpose of this monitoring visit was to consider the provider’s compliance with the statutory requirement notice, which was issued by Ofsted on 27 March 2026, in relation to the leadership and management of the service, regulation 4 of the Supported Accommodation (England) Regulations.

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This monitoring visit

The main outcome of this visit is that the provider has achieved compliance with the statutory requirement notice. Children speak positively about their experiences and the support that they receive from the support staff. Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited The wide range of actions that the leaders and managers have implemented since the last monitoring visit in March 2026 have led to the improvement of the service. In addition to meeting the compliance notice, the leaders and managers have met all other requirements that were identified during the last monitoring visit.

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This monitoring visit

The statement of purpose and the children’s guide have been updated and provide clear and accurate information about the service.

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This monitoring visit

The admission procedure now includes evidence of the considerations of the potential impact for all children and young adults who are to live in a shared accommodation. This helps the staff to be prepared and to ensure suitability of placements.

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This monitoring visit

The leaders and managers have strengthened the oversight and monitoring of the service to ensure that the welfare of all children remains a priority. There have been no serious safeguarding incidents since the last monitoring visit.

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This monitoring visit

The staff have a clearer understanding of the risks associated with child criminal exploitation. Staff assess individual children’s vulnerability to being exploited for those children who go missing from home. Staff actively seek to work in partnership with other agencies to promote best safeguarding support for children when they are out in the community.

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This monitoring visit

The provider demonstrates that appropriate recruitment practices are followed when appointing staff. The staff who are employed are suitable to work with children and have the knowledge and understanding to support children to be safe.

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This monitoring visit

Staff receive training on a range of relevant subjects. Recent face-to-face training included the impact of trauma, advanced safeguarding, first aid and fire safety. The increased frequency of one-to-one supervision meetings and regular team meetings provides a good range of opportunities for staff to reflect on and improve their practices.

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This monitoring visit

The leaders and managers have improved how they consult with children and are doing more to ensure that children’s views are central to their support. The leaders and managers have reviewed and updated individual support plans for each child, and this contributes to the consistency and effectiveness of staff practices. Staff monitor children’s progress, and children now receive copies of the reports on their monthly progress.

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This monitoring visit

The leaders and managers are working well together to embed the recently introduced changes and are working towards sustained and continued improvement of the service. Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited

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Supported accommodation provider details

Registered provider: The London City Care and Support Services Limited

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Inspector

Seka Graovac, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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