Children's Home run by Go Supports Ltd in Croydon

Inspection report for children's home – monitoring visit: 2809243 1 Registered provider: Go Supports Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in July 2025 and is privately owned. It provides care for up to 2 children who experience social and emotional difficulties and/or have learning difficulties.

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Information about this children’s home

No children have lived at the home since it registered.

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Information about this children’s home

The manager registered with Ofsted in July 2025 and resigned with immediate effect in December 2025. The responsible individual also resigned in December 2025.

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This monitoring visit

On 11 December 2025, the registered manager for the home contacted Ofsted to advise that they were resigning from their role with immediate effect. On 12 December 2025, the responsible individual for the home contacted Ofsted to advise that they were also resigning. The director of the company informed Ofsted on 15 December 2025 that the home did not have enough staff to provide safe care for children. Ofsted was of the view that should children move into the home, they would be at risk of harm due to the lack of experienced, suitable, permanent leaders and an insufficient number of staff to safely care for them. On 16 December 2025, Ofsted issued a notice restricting accommodation at the home.

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This monitoring visit

A visit was carried out on 9 February 2026 to monitor the provider’s adherence to the notice restricting accommodation. Following this visit, a further notice restricting accommodation was issued by Ofsted on 11 February 2026.

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This monitoring visit

This latest visit was carried out to monitor the provider’s adherence to the further notice restricting accommodation.

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This monitoring visit

No children have lived at the home since it registered, and no children have moved into the home since the notice restricting accommodation was issued. Therefore, the notice restricting accommodation has been adhered to. Inspection report for children's home – monitoring visit: 2809243 2 The provider has not appointed a manager for the children’s home. They reported that the quality of applicants being provided by their preferred recruitment agency was not appropriate. Interviews of prospective managers were reported by the provider to be taking place in the week of this monitoring visit. At the time of this visit, no manager had been appointed.

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This monitoring visit

The provider has recruited 5 interim responsible individuals since the restriction of accommodation notice was issued. None of the candidates were progressed to full employment. At the time of the monitoring visit, the provider had identified a suitable applicant for the role of responsible individual and was completing recruitment checks. At the time of this visit, there was no permanent leadership team at the home.

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This monitoring visit

Leaders have not recruited sufficient staff to provide safe care for children and have not been able to demonstrate that recruitment checks have been completed satisfactorily. The provider confirmed that 4 staff members have been recruited and a further 2 were going through safer recruitment checks. However, a review of the recruitment files of the 4 staff indicate that some recruitment checks are outstanding. The provider stated that they wished to ensure managers were in place to oversee the recruitment of staff.

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This monitoring visit

As a result of the continuing lack of a permanent leadership and management team and insufficient staff to provide safe care for children, Ofsted has issued a further notice restricting accommodation at the home. Ofsted will continue to monitor the provider’s adherence to this notice. Inspection report for children's home – monitoring visit: 2809243 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

is not, or does not intend to be, in day-to-day charge of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and

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Requirement Due date

the date on which the appointment takes effect. (Regulation 27 (1)(a)(b)(i)(ii)(iii) (2)(a)(b))

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Requirement Due date

This requirement was made at the last inspection and is restated. 20 July 2026

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Requirement Due date

An organisation may only carry on a home if—

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Requirement Due date

each director of the organisation, except for a director who is the responsible individual, who is involved in the carrying on of a home by that organisation satisfies the requirements in paragraph (6); and

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Requirement Due date

the organisation has notified HMCI of the name, address and position in the organisation of the responsible individual.

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Requirement Due date

The requirements are that— 20 July 2026 Inspection report for children's home – monitoring visit: 2809243 4 the individual is of integrity and good character;

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2;

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Requirement Due date

the individual is mentally and physically fit to carry on the home.

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Requirement Due date

satisfy the requirements in paragraph (5)(a) to (c); and

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Requirement Due date

have the capacity, experience and skills to supervise the management of the home, or the homes, in respect of which the responsible individual is nominated. (Regulation 26 (4)(i)(ii) (5)(a)(b)(c) (7)(a)(b))

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d)) 20 July 2026 Inspection report for children's home – monitoring visit: 2809243 5 In particular, the registered provider must recruit all staff as required by regulation.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home – monitoring visit: 2809243 6

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Children’s home details

Registered provider address: 73 Cleveleys Road, London E5 9JW

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Inspector

Colin Bent, Social Care Inspector Inspection report for children's home – monitoring visit: 2809243 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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