GENPRIDE LTD

Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 1 GENPRIDE LTD

p.1

Inspected under the social care common inspection framework

p.1

provider

The service is owned and operated by a private provider. It offers accommodation for up to 6 children in care and care leavers in one shared living home. At the time of this visit, the service was suspended and could not support any children.

p.1

provider

The organisation and the nominated individual, who is the director, registered with Ofsted in March 2025.

p.1

provider

The registered service manager left on 6 June 2025. The service has been without a registered service manager since this time.

p.1

provider

During a full inspection on 29 October 2025, significant concerns were identified. As a result, compliance notices were issued under regulations 4, 5, 11 and 17 of The Supported Accommodation (England) Regulations 2023. A notice restricting accommodation, which prevented any further children from using the service, was issued on 21 November 2025 due to the concerns identified.

p.1

provider

On 9 January 2026, a monitoring visit was carried out. This found that the provider had not met the steps outlined in the compliance notices, and they were therefore restated. Due to the continued failure to meet the requirements of registration, Ofsted issued a notice to suspend the provider’s registration. The visit was carried out to review the suspension notice that was in place.

p.1

provider

On 26 March 2026, a second full inspection was carried out. Continued failings were identified with the fitness of the provider and the leadership and management arrangements, affecting the safeguarding arrangements for children. Furthermore, additional shortfalls were identified with maintaining the safety arrangements of the premises. The suspension notice remained in place following this inspection.

p.1

Inspection date: 30 April 2026

Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 2

p.2

This monitoring visit

During this visit, the nominated individual confirmed that they had taken no action to address the shortfalls that had been identified and raised previously.

p.2

This monitoring visit

The leadership and management arrangements remain insufficient to ensure that children can live in safe accommodation and receive adequate support from staff. The steps identified in the compliance notices that were issued during recent monitoring visits and raised again as requirements during the last full inspection have not been met.

p.2

This monitoring visit

The financial viability of the organisation has once again been questioned. Information that the provider has uploaded to Companies House shows the company has a significant amount of debt. Although the provider claimed the information was incorrect, they could not provide updated, accurate financial accounts.

p.2

This monitoring visit

During the visit, the provider submitted an application to Ofsted to cancel their registration. Ofsted accepted this application. Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.3

Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

p.3

Requirement Due date

ensure that staff have the experience, qualifications and skills appropriate for the work that they are to perform;

p.3

Requirement Due date

implement recruitment practices that ensure staff are suitable to work with children and to keep them safe from harm;

p.3

Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(a)(c)(e)(f))

p.3

Requirement Due date

This requirement has been restated. 28 May 2026

p.3

Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 28 May 2026 Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 4 ensure that the effectiveness of child protection policies is kept under review and ensure that, where appropriate, those policies are revised;

p.3

Requirement Due date

are familiar and act in accordance with child protection policies;

p.4

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk;

p.4

Requirement Due date

work collaboratively with other professionals and agencies, and share information where relevant to keep children safe;

p.4

Requirement Due date

understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (1) (2)(c)(f)(i)(ii)(iv)(vi))

p.4

Requirement Due date

An organisation may only carry on a supported accommodation undertaking if—

p.4

Requirement Due date

the individual is of integrity and good character. (Regulation 11 (4) (6)(a))

p.4

Requirement Due date

This requirement has been restated. 28 May 2026

p.4

Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

p.4

Requirement Due date

Subject to paragraph (4), the registered person may only—

p.4

Requirement Due date

employ an individual for the purposes of the provision of supported accommodation, or

p.4

Requirement Due date

if an individual is employed by a person other than the registered person to work for the supported accommodation undertaking in a position in which the individual may have regular contact with children, allow that individual to work for the supported accommodation undertaking,

p.4

Requirement Due date

if the registered person is satisfied that the individual satisfies the requirements in paragraph (3). 28 May 2026 Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 5 The requirements are that—

p.4

Requirement Due date

the individual is of integrity and good character,

p.5

Requirement Due date

the individual has the experience, qualifications and skills appropriate for the work that the individual is to perform,

p.5

Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform, and

p.5

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 1. (Regulation 17 (1) (2)(a)(b) (3)(a)(b)(c)(d))

p.5

Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

p.5

Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

p.5

Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

p.5

Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

p.5

Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

p.5

Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

p.5

Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f))

p.5

Requirement Due date

This requirement has been restated. 28 May 2026 Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 6 The support standard is that children receive individual and tailored support that meets their needs.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

p.6

Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe. (Regulation 7 (1) (2)(b)(c))

p.6

Requirement Due date

This requirement has been restated. 28 May 2026

p.6

Requirement Due date

The registered provider must appoint an individual to manage the supported accommodation undertaking if—

p.6

Requirement Due date

there is no registered service manager in respect of the undertaking; and

p.6

Requirement Due date

is an organisation or a partnership. (Regulation 14 (1)(a)(b)(i))

p.6

Requirement Due date

This requirement has been restated. 28 May 2026

p.6

Requirement Due date

The accommodation standard is that children experience a comfortable and secure living environment.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

ensure that the premises used as supported accommodation—

p.6

Requirement Due date

are designed, furnished and maintained to remove avoidable hazards which could pose a health and safety risk to children. (Regulation 6 (1) (2)(ix))

p.6

Requirement Due date

This requirement has been restated. 28 May 2026 Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 7

p.6

Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

p.7

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 8

p.7

Supported accommodation provider details

Registered provider address: 87 Forest Road, Colchester CO4 3XH

p.8

Inspector

Leah Stannard, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: GENPRIDE LTD 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding, and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9