Bright Horizons New Southgate Day Nursery and Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 4 September 2025, the provider notified us about matters relating to concerns about children's safety and welfare and safety and suitability of premises, environment and equipment. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of a significant event.

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Summary of outcome

On 19 November 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that all staff, including the Designated Safeguarding Lead and other leaders, identify concerns relating to children's safety and welfare, and take prompt action regarding these concerns

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Summary of outcome

n ensure that supervision arrangements are effective, so that staff are able to meet the needs of children at all times

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Summary of outcome

n ensure that all staff understand the need to protect the privacy of the children in their care and handle information relating to a child in a way that ensures confidentiality

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Summary of outcome

n implement effective procedures for investigating complaints, including ensuring that investigations relate to how you are fulfilling the relevant Early Years Foundation Stage requirements.

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Summary of outcome

On 11 December 2025, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last regulatory event. We found that the provider has delivered additional training to strengthen staff and leaders' understanding of how to identify concerns about children's safety and welfare and take prompt action. In addition, they have reviewed and improved supervision arrangements, to support staff to meet children's needs at all times. The provider has delivered training to all staff on protecting children's privacy and handling information in a way that maintains confidentiality. The have enhanced staff and leaders' knowledge of complaint investigation procedures to ensure these are carried out effectively and in line with the Early Years Foundation Stage requirements. These measures have strengthened the arrangements in place to keep children safe while attending the setting. We are satisfied the

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Summary of outcome

provider has met the safeguarding and welfare actions raised.

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Summary of outcome

On 5 February 2026, 26 March 2026 and 28 April 2026, we carried out an inspection and found the provider was not meeting some of these requirements.

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Summary of outcome

The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 15 May 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that all staff understand and consistently follow safeguarding and whistleblowing procedures, including clear processes for reporting concerns about staff conduct immediately to the Designated Safeguarding Lead or appropriate external agencies, in line with the local safeguarding partnership arrangements

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Summary of outcome

n ensure that leaders robustly assess and review the ongoing suitability of staff, including by considering all relevant information, patterns of concern, previous allegations and investigation outcomes, and take prompt and appropriate action where concerns about suitability are identified

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Summary of outcome

n ensure that leaders systematically identify weaknesses in staff practice, and provide timely, targeted and effective professional development and support, so that staff practice is consistently of a high quality and supports children's learning, development and wellbeing

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Summary of outcome

n ensure that key persons consistently understand and meet children's individual needs, including their wellbeing, progress and next steps in their learning, and that this information is effectively shared during transitions and used to plan appropriate learning opportunities and care routines

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Summary of outcome

n ensure that staff use consistent, positive and respectful approaches to help children understand behaviour expectations, including effective planning of routines and transitions, so that children's social and emotional development is supported n ensure that there are effective arrangements in place to identify children with special educational needs and/or disabilities at the earliest opportunity, and that appropriate strategies, targets and support are implemented consistently, including engagement with parents and external professionals where necessary.

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Summary of outcome

We will monitor the provider's response to ensure the actions are successfully completed.

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Summary of outcome

We suspended the provider's registration on 26 May 2026 because we believe children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so. The provider is still registered with Ofsted.

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Publication of compliance action

We aim to ensure that the welfare of children and young people is protected in the services we regulate. The Childcare Act 2006 and accompanying regulations set out our responsibilities to regulate childminders and childcare providers. This includes the enforcement powers we have in relation to those registered providers who do not comply with the requirements for registration.

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Publication of compliance action

We publish details of any actions we take, or the childminder or childcare provider takes to bring about compliance with requirements on our website for a period of five years.

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Publication of compliance action

For further information please read the Early years compliance handbook which can be found here at www.gov.uk/government/publications/early-years-provider-non-compliance- action-by-ofsted .

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