Children's Home run by High View Children's Services Limited in Staffordshire

Inspection report for children's home: 2655778 1 Registered provider: High View Children's Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home provides care for up to 4 children with learning disabilities and/or children who have experienced early childhood trauma and may have social and emotional needs because of these experiences.

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Information about this children's home

A private company operate the home, which was registered with Ofsted in May 2022. Since the last inspection, a new manager has been appointed and registered with Ofsted in September 2025. He holds a level 5 qualification in leadership and management.

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Information about this children's home

At the time of the inspection, 3 children were living at the home. All children were present during the inspection and spoke with the inspector.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2655778 2

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Inspection date Inspection type Inspection judgement

16/06/2025 Full Good 20/05/2024 Full Requires improvement to be good 24/05/2023 Full Good 03/01/2023 Full Good Inspection report for children's home: 2655778 3

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Summary of findings

Children are cared for by an experienced and committed staff team. Staff know children well and provide consistent support.

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Summary of findings

Children are making progress in relation to their education and are supported to engage in activities that they enjoy.

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Summary of findings

Staff manage incidents well and these are rare in the home. When concerns arise, staff respond appropriately to keep children safe and supported. The home provides children with a nurturing and stable environment where relationships are positive.

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Overall experiences and progress of children and young people: good

The home is a warm, nurturing and family-oriented environment. The registered manager regularly brings their dog into the home, which children enjoy spending time with. After school, children are encouraged to take part in activities, such as playing football in the garden and building dens. This creates strong relationships between staff and children.

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Overall experiences and progress of children and young people: good

All children attend education provisions and are supported to engage with plans for their learning. For one child who has recently moved into the home, it is too early to measure sustained progress. The 2 children who have lived at the home for a longer period have made significant progress since moving into the home. The manager is advocating to ensure that arrangements are in place to meet the child's individual needs and best interests.

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Overall experiences and progress of children and young people: good

Children are at the centre of changes to their care planning. Staff support and guide children in line with their individual readiness and needs. Children are encouraged to take an active role in the process and are supported to express their views, wishes and feelings about planned moves. Staff ensure that children are given a sense of control and understanding throughout moves, which help to reduce their anxiety and support them to feel safe and reassured.

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Overall experiences and progress of children and young people: good

Staff support children to spend time with their family and friends in line with their individual plans. This helps children to maintain important relationships and positive connections with people who are significant to them.

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Overall experiences and progress of children and young people: good

Children spoke positively about where they live. One child said, 'I am getting opportunities that I wouldn't have been able to have.'

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Overall experiences and progress of children and young people: good

Staff support children to develop their age-appropriate independence skills in line with their individual abilities and needs. One child is currently working towards specific targets through a structured independence plan and is making positive progress with daily living Inspection report for children's home: 2655778 4 skills. Other children are encouraged to complete age-appropriate tasks and responsibilities. This helps them to build confidence, resilience and practical skills in preparation for adulthood.

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Overall experiences and progress of children and young people: good

Staff provide opportunities for children to take part in activities that they enjoy. They work with children to ensure that they can explore and develop their interests, such as playing golf, going bowling and having meals out.

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How well children and young people are helped and protected: good

The manager promotes a reflective and child-centred culture in the home. When incidents occur, there is a strong emphasis on learning. Shortfalls in practice are identified and addressed promptly. This supports a culture of learning and continuous improvement to safeguard children.

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How well children and young people are helped and protected: good

There has been one incident of a child going missing from the home. Staff responded promptly and took immediate action to try and locate the child, while maintaining effective communication with relevant professionals and agencies. Following the incident, staff appropriately requested a return home interview and completed supportive discussions with the child, which focused on their safety, wellbeing and understanding risks.

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How well children and young people are helped and protected: good

Managers follow recruitment practices in the home that help to protect children from unsuitable adults. Relevant checks are completed before staff begin working in the home. This helps to ensure that children are cared for by adults who are appropriately vetted and suitable for their roles.

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How well children and young people are helped and protected: good

Staff rarely use physical interventions and, when they have been used, they have been the least-restrictive method to support children safely. Staff records relating to physical intervention are clear and contain the necessary information in line with regulation.

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How well children and young people are helped and protected: good

Records are also maintained when consequences have been put in place. However, they do not consistently evaluate the effectiveness of the consequence or consider whether the intended outcome has been achieved. This limits management oversight and the ability to fully assess whether consequences are meaningful and restorative for children.

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The effectiveness of leaders and managers: good

The home is staffed by a suitably experienced and qualified team who are committed to providing good-quality care to children. Staff complete a range of mandatory and specialist training, which is regularly refreshed to ensure that their knowledge and practice remain current. They either hold the relevant qualification or are progressing towards completion within the required timescales. This supports staff to develop the skills and knowledge required to meet the individual needs of children effectively. Inspection report for children's home: 2655778 5 The responsible individual attends the home regularly and maintains ongoing oversight of the service. This provides opportunities for monitoring practice, speaking with children and supporting the management team.

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The effectiveness of leaders and managers: good

The manager has a range of systems and tools to help ensure that important information is shared consistently among staff. Team meetings take place regularly and are used to share updates and provide opportunities for training and upskilling. These meetings support reflective practice and help to promote consistency in the care provided to children.

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The effectiveness of leaders and managers: good

Staff describe the home as a pleasant and supportive working environment, where they feel valued in the team. They confirm that managers are approachable and provide them with the guidance and support they need to carry out their roles effectively. This helps to promote staff morale and contributes to consistency and stability for children. Inspection report for children's home: 2655778 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes, regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

the effectiveness and any consequences of the use of the measure. (Regulation 35 (3)(a)(vii))

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Requirement Due date

This specifically relates to the use of consequences.

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Requirement Due date

This requirement has been restated. 1 June 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2655778 7

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Children's home details

Registered provider: High View Children's Services Limited

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Children's home details

Registered provider address: Azzurri House, Walsall Road, Aldridge, Walsall WS9 0RB

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Inspector

Chrisoula Contoyianni, Social Care Inspector Inspection report for children's home: 2655778 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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