Children's Home run by Goldenview Children Homes Limited in Bedford

Inspection report for children's home: 2816169 1 Registered provider: Goldenview Children Homes Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

The home is owned by a private provider. It provides care for one child with social and emotional difficulties.

p.1

Information about this children's home

The manager registered with Ofsted in April 2025.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers requires improvement to be good

p.1

good

The children's home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: 2816169 2

p.1

Inspection date Inspection type Inspection judgement

13/08/2025 Full Good Inspection report for children's home: 2816169 3

p.2

Summary of findings

Since the last inspection, the child has made progress. They have built relationships with some staff, enjoyed activities and redecorated their bedroom. This has helped the child to feel valued and listened to. Incidents have reduced and professionals, families and the child have no safeguarding concerns. Some improvements have been made under leadership and management. However, some areas are yet to be addressed and have been raised at this inspection. This has resulted in a judgement of requires improvement to be good under leadership and management and an overall judgement of good.

p.3

Overall experiences and progress of children and young people: good

There was one child living at the home at the time of this inspection. No children have moved into or out of the home since the last inspection. The child spoke to the inspector.

p.3

Overall experiences and progress of children and young people: good

The child is making good progress from their starting point. Staff encourage them to understand the importance of education, even when it is difficult. This has helped the child to make progress in their education. Staff have positive relationships with the child. They use these to promote and support the child to develop age-appropriate independence skills.

p.3

Overall experiences and progress of children and young people: good

The child takes part in activities that they enjoy. The child said that they would not change anything about the home. The child's bedroom is decorated and designed to their taste and liking. They spoke positively and proudly of their bedroom.

p.3

Overall experiences and progress of children and young people: good

The child said that they can talk to any of the staff if they are worried or upset. There are positive, warm and nurturing interactions between the child and the staff. The child is very comfortable in the company of the staff and has built positive relationships with some staff.

p.3

Overall experiences and progress of children and young people: good

The staff work hard to ensure that children maintain links with those who are important to them. A social worker said that they were impressed by how flexible the staff team is and how they work 'tirelessly' to support the child. Feedback from a schoolteacher was also positive. They said that communication was thorough and 'we work well together'.

p.3

How well children and young people are helped and protected: good

Staff have completed the organisation's mandatory safeguarding training. Staff are confident in their roles of reporting and escalating any child protection concerns. They understand the whistleblowing policy.

p.3

How well children and young people are helped and protected: good

When incidents occur, staff are quick to respond. A social worker said they were happy with how incidents are managed. They said that incidents were reducing and staff manage these incidents well. There have been no complaints or physical interventions Inspection report for children's home: 2816169 4 since the last inspection. There has been one allegation against staff. This was appropriately and effectively managed.

p.3

How well children and young people are helped and protected: good

Staff have a good understanding of the child. A social worker and parent said that they had no concerns with how the child was safeguarded. The child said that they felt safe living at the home.

p.4

How well children and young people are helped and protected: good

There has been one incident of a child going missing from the home. Staff responded quickly. Partnership work with the police is effective, and staff actively ensure that the child returns home as soon as possible. However, the child did not receive an independent return home interview. This means that opportunities may be missed to understand why children go missing and to reduce these incidents.

p.4

How well children and young people are helped and protected: good

Staff carry out fire drills. However, on most occasions, it is the same staff who carry out the drills. This means that some staff have not been involved in fire drills despite regularly working at the home. This could have an impact on staff understanding the fire procedures and actions to take in the event of a fire.

p.4

The effectiveness of leaders and managers: requires improvement to be good

The suitably experienced manager is working towards a relevant level 5 diploma. They were present during this inspection, supported by the responsible individual.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Some staff hold a relevant qualification or are working towards this. However, there have been delays in some staff completing the qualification within the specified time frames.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Most staff have not received regular one-to-one, reflective supervision. This lack of appropriate supervision undermines the manager's ability to understand the strengths and development needs of their team. This limits the opportunities to reflect on practice and formally discuss and assess staff's training needs. This was identified as a shortfall at the last inspection.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Managers have not ensured that safer recruitment checks required by regulation are always carried out prior to staff working at the home. This could leave children at potential risk of having unsuitable people caring for them. Similar issues were raised at the last inspection.

p.4

The effectiveness of leaders and managers: requires improvement to be good

The staff speak positively about the home and are enthusiastic and energised. Staff say that they feel happy working at the home and are supported by management to fulfil their role. A therapist supports the staff team to understand the impact of trauma on children. Team meetings support staff to develop their understanding of keeping children safe.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Feedback from external professionals and families is positive. A parent and a social worker said that the staff are good at communicating, which helps them to feel supported and listened to. Inspection report for children's home: 2816169 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet The Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children's safety.

p.5

Requirement Due date

employ an individual to work at the children's home; or

p.5

Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3).

p.5

Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

p.5

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(b)(d))

p.5

Requirement Due date

This requirement was made at the last inspection and is restated. 1 June 2026

p.5

Requirement Due date

The registered person must ensure that all employees—

p.5

Requirement Due date

ensure that each employee completes an appropriate induction;

p.5

Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(a) (4)(b))

p.5

Requirement Due date

This requirement was made at the last inspection and is restated. 1 June 2026 Inspection report for children's home: 2816169 6

p.5

Recommendations

 The registered person should ensure that when a child returns to the home after being missing from care or away from the home without permission, the responsible local authority provides an opportunity for the child to have an independent return home interview. Information provided by such interviews should be considered when assessing risks and putting arrangements in place to protect each child. ('Guide to the Children's Homes Regulations, including the quality standards', page 45, paragraph 9.30)

p.6

Recommendations

 The registered person should ensure the home complies with relevant health and safety legislations. In particular, the registered person should ensure that all staff practice fire drills at suitable intervals, and ensure that children are aware of the procedure to follow in the event of a fire. ('Guide to the Children's Homes Regulations, including the quality standards', page 15, paragraph 3.9)

p.6

Recommendations

 The registered person should ensure that all staff in a care role, including external agency or bank staff, have the qualification in regulation 32(4) within the relevant timescale listed in regulation 32(5). ('Guide to the Children's Homes Regulations, including the quality standards', page 53, paragraph 10.12)

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2816169 7

p.6

Children's home details

Registered provider: Goldenview Children Homes Limited

p.7

Children's home details

Registered provider address: Apartment 16, Philip Larkin House, 8-10 The Avenue, Bedford MK40 1EF

p.7

Inspector

Anver Rose, Social Care Inspector Inspection report for children's home: 2816169 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8