Early years · Early years complaint outcome
Childminder in Sutton
Summary
What we read, and from where
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- Inspection datesingle source
27 May 2026
- URN verified
EY551052
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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What the report dwells on
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Records & policies2
“ensure that records are easily accessible and kept securely” p.1
Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 2
- Words of findings
- 435
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 40, typical 42
- Average sentence
- 17 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 4%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at¿www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 19 September 2025, we received concerns that the provider was not meeting requirements relating to suitable people, staff: child ratios, health, and safety and suitability of premises, environment and equipment.
p.1
Summary of outcome
On 12 and 17 March 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n gain a clear understanding about your role and responsibilities to provide good quality care for children
p.1
Summary of outcome
n ensure that the care of older children does not have a negative effect on the younger children, especially during transitions such as school pick up and home time
p.1
Summary of outcome
n ensure emergency and fire exits are free from obstruction
p.1
Summary of outcome
n ensure risk assessment is effective to identify and minimise any potential threats to children's safety to keep them safe at all times
p.1
Summary of outcome
n ensure that records are easily accessible and kept securely
p.1
Summary of outcome
n ensure to keep a written record of any complaints and their outcome.
p.1
Summary of outcome
On 21 May 2026, the provider responded to the actions set through a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last regulatory event. We found that the provider had demonstrated an understanding of her role in providing high quality care for children, including attending training courses and demonstrating professional partnership and conduct. The provider had also enhanced and strengthened risk assessments, including managing transition times to help ensure children of all ages are well supervised and safe. Additionally, the provider had implemented additional systems for storing confidential information and recording complaints in line with requirements. These measures support children's wellbeing and safety at the setting.
p.1
Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
p.2
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.2
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.2
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.2
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