Early years · Early years complaint outcome
Small Talk Nurseries
Summary
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- Inspection datesingle source
9 Feb 2026
- URN verified
2671793
Deep dive
What this report says
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Reads more warmly than most reports of this type.
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Strengths
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Concerns
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- On 19 December 2025, we raised concerns because of breaches found at one of the provider's other settings. p.1
- These concerns were around requirements relating to safety and suitability of premises, environment and equipment, supervision of staff, staff: child ratios, training and skills, information and record keeping, concerns about children's safety and welfare and other legal duties. p.1
Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 628
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 50, typical 42
- Average sentence
- 16 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 8%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 19 December 2025, we raised concerns because of breaches found at one of the provider's other settings. These concerns were around requirements relating to safety and suitability of premises, environment and equipment, supervision of staff, staff: child ratios, training and skills, information and record keeping, concerns about children's safety and welfare and other legal duties.
p.1
Summary of outcome
On 8 January 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out.
p.1
Summary of outcome
The provider will be able to give parents further information about this.
p.1
Summary of outcome
n implement an effective risk assessment and raise staff knowledge of this, to ensure the setting is safe and suitable for children at all times
p.1
Summary of outcome
n take steps to ensure the setting remains clean and hygienic for children
p.1
Summary of outcome
n ensure that all complaints are handled and responded to appropriately and maintain efficient records of these
p.1
Summary of outcome
n ensure all staff, including leaders understand local procedures to follow for keeping children safe
p.1
Summary of outcome
n ensure all staff have a clear understanding of the signs and symptoms of abuse.
p.1
Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.
p.1
Summary of outcome
On 6 February 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last regulatory event. We found that the provider responded to the actions set. They had taken steps to implement an effective risk assessment to ensure the setting is safe and suitable for children and improved staff knowledge of this. In addition, they had taken steps to improve the overall cleanliness of the setting. The provider has developed their complaint procedures to ensure these are handed and responded to appropriately. They keep robust records of these. Lastly, the provider has taken steps to improve leaders and staff's knowledge of the signs and symptoms of abuse and their knowledge of local procedures to follow to keep children safe. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
p.1
Summary of outcome
On 27 April 2026, and 5 May 2026, we received concerns that the provider was not meeting requirements relating to safety of premises and other legal duties.
p.2
Summary of outcome
On 15 May 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this. We also found that they had taken action to put some matters right. This includes improving grievance procedures to ensure these are handled appropriately and in a timely manner.
p.2
Summary of outcome
n take steps to ensure that the premises remain safe and suitable at all times
p.2
Summary of outcome
We will monitor the provider's response to ensure the action is successfully completed. The provider is still registered with Ofsted.
p.2
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.2
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.2
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.2
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