Children's Home run by KEYLINE CARE SUPPORTED LIVING SERVICES LIMITED in Nottinghamshire

Inspection report children's home: 2873289 1 Registered provider: KEYLINE CARE SUPPORTED LIVING SERVICES LIMITED

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home is owned and managed by a private company. It offers care for one child who experiences social and emotional difficulties.

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Information about this children's home

There has been no registered manager since 2 April 2026, a manager has since applied to register with Ofsted.

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Information about this children's home

At the time of the inspection, one child was living in the home and contributed to the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good. Inspection report children's home: 2873289 2

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Summary of findings

Leaders, managers and staff establish a nurturing and structured environment where the child is supported to make meaningful progress. Staff provide care that is child-centred, with a focus on relationships and advocacy. Staff ensure the child's safety. Leaders and managers provide staff with good support mechanisms which support them to deliver good care and outcomes for the child.

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Overall experiences and progress of children and young people: good

The child has made meaningful progress since moving into the home, particularly when measured against their starting point. Staff demonstrate a consistent commitment to building positive, trusting relationships, enabling the child to feel safe to share and reflect on their past experiences.

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Overall experiences and progress of children and young people: good

Staff advocate effectively on behalf of the child, working proactively with partner agencies. The manager escalates and challenges partner agencies where appropriate which has contributed to improved care planning and better outcomes for the child.

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Overall experiences and progress of children and young people: good

Staff support the child's education and learning which has successfully encouraged the child's re-engagement in learning following a significant period of absence. The child shared that they enjoy learning again and shared their aspirations for their future career.

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Overall experiences and progress of children and young people: good

Staff hold high aspirations for the child and actively support them to identify and work towards personal goals. Staff ensure daily routines are structured and purposeful, with a wide range of activities available both within the home and in the community. These experiences contribute positively to the child's development and well-being.

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Overall experiences and progress of children and young people: good

Staff hold meaningful discussions with the child that are responsive to their needs and risks. Staff value the child's views and ensure they are actively involved in decisions about their care.

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Overall experiences and progress of children and young people: good

Staff support the child to embrace and celebrate their identity and individuality. Staff are respectful of the child's chosen identity however written documentation does not consistently reflect the child's chosen name.

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Overall experiences and progress of children and young people: good

Care planning is thorough and aligned with the providers model of care. The child is encouraged and supported to take an active role in their care planning and to understand and take ownership of their progress. Inspection report children's home: 2873289 3

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How well children and young people are helped and protected: good

Staff understand the child's risks and vulnerabilities well and understand how the child's safety and support plans inform their practice. The child's risk assessments are detailed and regularly reviewed however information is not consistently recorded across key documents which leads to unclear information about specific areas of risks.

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How well children and young people are helped and protected: good

Staff dynamically assess risk to ensure the child's safety is prioritised whilst ensuring that they are not deprived of their liberties. Staff use de-escalation strategies well and when physical intervention has been used, staff use this appropriately and proportionately to ensure the child's immediate safety.

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How well children and young people are helped and protected: good

The manager has developed good working relationships with safeguarding partners which supports timely and effective decision making to assess, manage and respond to the child's changing risks and vulnerabilities.

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How well children and young people are helped and protected: good

Allegations are managed in line with statutory guidance and the provider's policies. Leaders and managers ensure that all procedures are followed in a timely and thorough manner.

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How well children and young people are helped and protected: good

When the child is missing from the home, staff follow missing procedures and work in a co-ordinated response with safeguarding partners. Staff also provide the child with nurture and care when they return home.

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How well children and young people are helped and protected: good

Staff support the child to complain and importantly the child understands how to complain. The manager ensures the child receive outcomes to their complaints and are supported to understand these, including any decisions that have been made.

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The effectiveness of leaders and managers: good

Staff have positive support from leaders and managers as well as colleagues within the team. Staff share feeling able to raise issues and concerns with management and feel listened to.

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The effectiveness of leaders and managers: good

The manager is aspirational for the child and her team and provides good oversight and support in all areas. The manager's oversight is supported by senior leaders who ensure progress and improvement is driven forward.

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The effectiveness of leaders and managers: good

Leaders and managers ensure staff are provided with the right training and development opportunities to understand the provider's chosen model of care and how this underpins the care they provide.

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The effectiveness of leaders and managers: good

Supervisions and team meetings are of good quality. Staff are provided with opportunities to reflect, learn and develop their practice. The manager ensures that staff are provided with a range of training and learning opportunities that support the provider's chosen model of care. Inspection report children's home: 2873289 4

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Recommendations

 The registered person must be familiar with the home's policies on record keeping and understand the importance of careful, objective, and clear recording. ('Guide to the Children's Homes Regulations, including the quality standards', page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report children's home: 2873289 5

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Children's home details

Registered provider: KEYLINE CARE SUPPORTED LIVING SERVICES LIMITED

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Children's home details

Registered provider address: Unit 26 Mancor House Bolsover Street, Hucknall, Nottingham, Nottinghamshire NG15 7TZ

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Inspectors

Chloe Harvey, Social care inspector Pauline Wigley, Social care inspector Inspection report children's home: 2873289 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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