Children's Home run by Mowgli Care Services Ltd in Staffordshire

Inspection report for children's home - monitoring visit: 2786196 1 Registered provider: Mowgli Care Services Ltd

p.1

Inspected under the social care common inspection framework

p.1

Information about this children's home

The home is owned by a private organisation and provides care for up to 6 children who may experience social and emotional difficulties and/or learning disabilities.

p.1

Information about this children's home

At the time of this inspection, 2 children were living at the home. They both spoke with the inspector.

p.1

Information about this children's home

A suitably qualified and experienced registered manager is in post.

p.1

This monitoring visit

This children's home was judged inadequate following the full inspection on 3 and 4 February 2026. Ofsted issued one compliance notice under regulation 13. The purpose of this monitoring visit was to review the provider's progress in meeting the compliance notice. The inspector found that leaders and managers have met the actions set out in the compliance notice.

p.1

This monitoring visit

At the last inspection, 5 requirements were made. At this inspection, the inspector found that 3 of these requirements have been met. One recommendation was made and this was met.

p.1

This monitoring visit

Leaders and managers have made changes to the process of planning for new children to move into the home. This ensures that the impact on other children in the home is considered. It also reflects on whether staff have the skills required to meet individual children's needs. No new children have moved into the home and therefore this change of process remains untested. Since the last inspection, 3 children have left the home. Children have been well supported when leaving the home. This means that their moves have been successful. Inspection report for children's home - monitoring visit: 2786196 2 Leaders have taken action to ensure that managers and staff have developed their skills to recognise when children are at risk of harm. Leaders and managers have reviewed previous safeguarding incidents to identify learning. This has provided managers and staff with the opportunity to consider what they could have done

p.1

This monitoring visit

differently. This supports them to improve practice in the future.

p.2

This monitoring visit

Children's plans accurately reflect children's known and emerging vulnerabilities and risks. They give staff clearer information and guidance. There are improvements in safeguarding guidance and records. This ensures that staff and managers usually take appropriate action and effectively record information.

p.2

This monitoring visit

On one occasion, concerns about a staff member's conduct towards children was not managed appropriately. External agencies were not informed, and the concerns were not fully investigated. The staff member continued to work with children without any mitigations in place. This does not ensure that children feel supported when they raise concerns. Action has now been taken to address this shortfall.

p.2

This monitoring visit

Staff and managers have completed refresher training to meet children's individual needs and understand their vulnerabilities. This includes detailed safeguarding training. Their understanding of safeguarding is reviewed within supervision sessions and team meetings. This supports professional reflection and development.

p.2

This monitoring visit

The manager has made improvements in capturing children's wishes and feelings. These are captured regularly in a new format. The manager now ensures that children know what has been done to action their feedback. This also supports the manager when completing the review of the home's quality of care.

p.2

This monitoring visit

Leaders and managers have developed monitoring tools to improve oversight of the home. Detailed action plans and regular audits ensure that the manager has effective oversight of the quality of care that children receive. The responsible individual has developed a new audit tool but is yet to implement this. The implementation of this tool will strengthen her oversight to address shortfalls.

p.2

This monitoring visit

Leaders and managers have made improvements to the home environment. There is a new cleaning rota in place so that staff are clear about their responsibilities. Some areas of the home have been redecorated, and broken items have been replaced. Children said that they feel the home is cleaner and they have nicer furniture. This creates a more welcoming environment for children.

p.2

This monitoring visit

Managers and staff take action to ensure that children attend school. One child regularly attends school and feels proud of the progress they have made. Another child is gradually improving their attendance and working with a tutor. This means that children are making progress in their education.

p.2

This monitoring visit

The independent visitor does not provide scrutiny in line with statutory requirements. Their reports lack meaningful feedback from children and their family members. Feedback from a professional has been omitted from the report without a Inspection report for children's home - monitoring visit: 2786196 3 clear rationale being shared. This limits the usefulness of external oversight of the home. Leaders and managers are taking action to address this shortfall. A new independent visitor has been appointed but is yet to visit the home.

p.2

This monitoring visit

Both children say that they like living in the home and they feel safe. Professionals are generally positive about the progress that children are making in the home.

p.3

Inspection date Inspection type Inspection judgement

03/02/2026 Full Inadequate 11/03/2025 Full Outstanding Inspection report for children's home - monitoring visit: 2786196 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply with the given timescales.

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

p.4

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.4

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.4

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.4

Requirement Due date

take effective action whenever there is a serious concern about a child's welfare; and

p.4

Requirement Due date

are familiar with, and act in accordance with, the home's child protection policies. (Regulation 12 (1) (2)(a)(i)(iii)(v)(vi)(vii))

p.4

Requirement Due date

In particular, the registered person must ensure that appropriate action is taken when concerns are raised about a staff member's conduct towards children.

p.4

Requirement Due date

This requirement was made at the last inspection and is restated. 17 May 2026

p.4

Requirement Due date

The registered person must ensure that an independent person visits the children's home at least once each month.

p.4

Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person— 17 May 2026 Inspection report for children's home - monitoring visit: 2786196 5 if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires. (Regulation 44 (1) (2)(a))

p.4

Requirement Due date

This specifically relates to the registered person ensuring that the independent person gains regular feedback from children, parents and relatives to inform the quality of care provided in the home.

p.5

Requirement Due date

This requirement was made at the last inspection and is restated.

p.5

Recommendation

 The registered person should notify Ofsted and other relevant persons if an allegation is made about a member of staff. ('Guide to the Children's Homes Regulations, including the quality standards', page 63, paragraph 14.10)

p.5

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children's home since its last Ofsted inspection.

p.5

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2786196 6

p.5

Children's home details

Registered provider: Mowgli Care Services Ltd

p.6

Children's home details

Registered provider address: 58 High Street, Madeley, Telford TF7 5AT

p.6

Inspector

Jenny Smith, Social Care Inspector Inspection report for children's home - monitoring visit: 2786196 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7