Teenager 2 Adult Care Limited

Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 1 SENSITIVE-OFSTED USE ONLY

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Teenager 2 Adult Care Limited Registered provider: Teenager 2 Adult Care Limited

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Inspected under the social care common inspection framework

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provider

The service provides supported accommodation for up to 16 looked-after children and care leavers across 3 shared houses. In one of these houses, all 8 bedrooms have en-suite facilities and a kitchenette.

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provider

At the time of this inspection, 7 children aged 16 and 17 were living in 2 properties.

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provider

The service was registered with Ofsted on 17 August 2023. There is currently no registered service manager in post. The proposed registered service manager applied to register with Ofsted on 10 November 2025. The application is being progressed.

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Inspection dates: 4 and 5 March 2026

The inspection was announced on 2 March 2026 and started that day. The inspector was on site on 4 and 5 March 2026.

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Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action. The next inspection will be within approximately 3 years.

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Summary of findings

The service enables children to be ready for full independence. Children’s confidence, autonomy and life skills grow over time.

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Summary of findings

Children have positive experiences and appreciate the support that they receive from staff.

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Summary of findings

Trusting relationships between children and staff underpin effective safeguarding. Staff work proactively with other professionals to safeguard children and promote their positive outcomes. Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 2 SENSITIVE-OFSTED USE ONLY

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Summary of findings

The leaders and managers monitor the service and continue to work towards its improvement and development.

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Overall experiences and progress of children

Staff support children to follow a structured independent living skills programme to prepare them for adulthood. All 5 children spoken with talked positively about the progress that they have made in their readiness to live independently. One child said: ‘This place helped to ease me into more independence from the family home to full independence. Here, I’m a more exposed to knowing what is needed to live fully independently. I have brushed up on my independence skills and got them to a high standard.’

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Overall experiences and progress of children

Children have positive experiences and appreciate the service that they receive. All the children said that staff always help them with anything that they ask for. They were clear that there is nothing more or different that staff can do to support them better. One child said: ‘All staff are fine and we have a good relationship. If I need anything, I just tell them and they help me with anything.’ Another child said: ‘I am comfortable and safe. Staff support me with whatever I need. They are generous and helpful.’ Another child said: ‘I understand that there is a reason for them [staff] doing checks. If I don’t come home, then it’s nice that they take an interest.’

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Overall experiences and progress of children

Staff sensitively nurture confidence, autonomy and independence in children. All the children said that they felt listened to and respected. They receive support that is individually tailored and based on the assessment of their independence and the need for support. As the child’s skills increase, staff lessen the level of their support. For example, there is a clear plan for one child to gradually take ownership of managing their recently prescribed medication.

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Overall experiences and progress of children

Staff support children’s emotional welfare and mental health. They understand the impact of trauma and show empathy towards children. They enable children to be open about the difficulties that they experience. For some children, this is the first time that they have been able to talk about their low moods and anxieties with someone. One social worker said: ‘Previous safeguarding concerns and worries have decreased, and we have more of an understanding of her [the child’s] lived experience thanks to the dedication and consistency of the… care team. They continue to be there for our young person in a non-judgemental manner which has enabled her, as and when ready, to open up to them.’

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Overall experiences and progress of children

Staff work with other professionals to address any barriers to children engaging with education, employment or training opportunities. The children who are in education attend regularly. They are doing well and have ambitious plans for their futures, such as studying at a degree level. However, out of 7 children, 4 are not in education, employment or training. Staff are supporting them to explore volunteering opportunities, get a place at a college or look for employment. Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 3 SENSITIVE-OFSTED USE ONLY

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Overall experiences and progress of children

The houses are very different but equally liked by children. Children are comfortable and enjoy having their own spaces, as well as good communal areas. The properties are maintained well.

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How well children are helped and protected

Positive relationships between children and staff underpin the strong sense of safety that children have. All the children said that they felt safe and did not have any concerns. They have developed trust that staff will help them with any concerns that arise. One child said: ‘I have a key worker and another worker. I can talk to them about anything. I trust them.’

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How well children are helped and protected

Staff’s safeguarding practices are proactive and effective in reducing risks. Staff identify risks early and share information with safeguarding partners in a timely manner. Multi-agency plans to keep children safe are implemented consistently. Staff work closely with a child exploitation worker to support children who may be at risk of exploitation.

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How well children are helped and protected

Staff follow individualised protocols for reporting children missing from home to the police. Children know what these protocols are and what they need to do if, for example, they want to stay out late at a party or go to a concert. Children’s better understanding of the risks and improved communication with staff lead to children going missing less often, and in some instances, stopping going missing altogether.

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How well children are helped and protected

The provider follows safer recruitment processes. This helps managers be confident that appropriate staff work in the homes.

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The effectiveness of leaders and managers

Leaders, managers and staff have a strong shared vision, with children at the centre of the service. Leaders and managers encourage staff to use creativity, curiosity and empathy to make a difference in the lives of children. This approach has been effective in ensuring that the service conforms to its statement of purpose.

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The effectiveness of leaders and managers

Staff talk highly about the motivation and competencies of leaders and managers. One staff member talked about their insightfulness and wisdom. Another staff member highlighted a smooth introduction of changes as a strength of the leaders and managers.

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The effectiveness of leaders and managers

Staff have access to a comprehensive programme of induction and training. This enables them to gain skills that they need to be effective in their roles. Regular monthly supervision and team meetings provide staff with opportunities to reflect on their practice. However, annual appraisals for some staff are overdue.

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The effectiveness of leaders and managers

The leaders and managers have developed strong professional links with placing authorities for the benefit of children. For example, they advocated for more family contact for one child. The child appreciated that the staff helped them to have more Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 4 SENSITIVE-OFSTED USE ONLY

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The effectiveness of leaders and managers

time with their brothers and sisters. One social worker wrote about the staff’s responsiveness to children’s needs as a particular strength of this service. Another social worker said: ‘Communication is faultless and the quality is also faultless. I am provided with weekly reports and daily communication about the young person and their whereabouts. Any issues are swiftly dealt with.’

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The effectiveness of leaders and managers

The leaders and managers understand the importance of stability in the service. In the last 12 months, they have focused on recruiting the management and staff. With the full support team, the use of agency staff has drastically reduced.

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The effectiveness of leaders and managers

The proposed registered service manager has had a strong, positive impact on the quality and consistency of the service since being appointed. Staff talked about the manager bringing direction, cohesion and harmony to the team.

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The effectiveness of leaders and managers

Leaders and managers complete 6-monthly reviews of the service. They take action to address and identify weaknesses. They recognise that the quality of recording is an area that needs improvement. Examples of the weaknesses in the records include the absence of the voice of the child in the support plans, the support plans not providing enough detail about the welfare checks and not always being updated when the risk assessments have been updated. These weaknesses have not had a negative impact on the overall quality of support that children receive. Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 5 SENSITIVE-OFSTED USE ONLY

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates;

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe. (Regulation 7 (1) (2)(a)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that the support plans are detailed, kept up to date and clearly show the voice of the child. 29 May 2026

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 18 (4)(c)) 29 May 2026 Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 6 SENSITIVE-OFSTED USE ONLY

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Recommendation

 The registered person should review how staff support children to engage in education, training or employment with the aim of making the support more effective in achieving positive outcomes for children. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 39)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 7 SENSITIVE-OFSTED USE ONLY

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Supported accommodation provider details

Registered provider: Teenager 2 Adult Care Limited

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Inspector

Seka Graovac, Social Care Inspector Inspection report for supported accommodation provider: Teenager 2 Adult Care Limited 8 SENSITIVE-OFSTED USE ONLY

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Inspector

to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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