Children's Home run by Cambian Childcare Limited in Birmingham

Inspection report for children's home - monitoring visit: SC396463 1 SC396463 Registered provider: Cambian Childcare Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and registered to provide care for up to 2 children with social and emotional difficulties.

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Information about this children’s home

The registered manager was not present during the visit.

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Information about this children’s home

One child was living in the home at the time of the visit. The child talked with the inspectors.

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This monitoring visit

On 10 and 11 March 2026, a full inspection was conducted, which identified serious and widespread concerns regarding safeguarding practices and the leadership and management of the home. As a result, a compliance notice was issued under Regulation 12 of The Children’s Homes (England) Regulations 2015, directing the provider to implement immediate actions to improve the safety and the experience of the child living in the home.

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This monitoring visit

This monitoring visit was carried out to assess whether sufficient action had been taken to meet the compliance notice in relation to Regulation 12 to improve the safety and experiences of the child living in the home. The registered provider has complied with the restriction of accommodation notice, and no children have moved into the home. The registered person has not taken sufficient actions to meet the steps set out in the compliance notice.

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This monitoring visit

Inspectors found that the compliance notice had not been met. Despite increased senior leadership oversight, enhanced management involvement and additional staff training, staff continue to demonstrate poor interactions and an inconsistent approach. This continues to cause the child unnecessary distress. As a result, staff responses are still contributing to significant incidents in the home, placing both the child and staff in unsafe situations and at risk of harm. Inspection report for children's home - monitoring visit: SC396463 2 Behaviour management practice continues to be inconsistent. Situations that could reasonably have been anticipated or managed through preparation and predictable routines still escalate unnecessarily, including incidents resulting in damage to property. For example, staff did not ensure the child had what they needed for their morning routine. This led to an avoidable incident that caused the child distress and

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This monitoring visit

undermined their sense of emotional stability. These inconsistencies create instability for the child, increase levels of distress and hinder the development of safe, trusting relationships with staff.

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This monitoring visit

The provider has begun to address the previously identified shortfall regarding staff understanding of roles and responsibilities in relation to reporting and recording. Staff have received training on recording, reporting and sharing concerns. Despite this, there remain gaps in the quality, accuracy and reliability of incident records. Important information is either missing or not clearly documented. For example, when the child has been physically restrained by leaders, the records do not consistently reflect this. On occasions when the child raised concerns about leaders’ actions during physical interventions, the same leader spoke to the child about the incident. This practice does not provide independence or enable the child to speak openly, significantly reducing the effectiveness of safeguarding arrangements.

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This monitoring visit

Progress in investigating incidents where the child has made allegations or raised concerns about staff practice remains insufficient. Incidents that should have been reviewed have not been subject to robust managerial scrutiny. Although some historical concerns have been shared with the local authority designated officer, there is limited evidence of a thorough investigation, evaluative oversight or meaningful enquiry into concerns raised by the child. Without reliable investigation and review, safeguarding concerns are not fully understood or addressed. This exposes the child to continued risk and restricts their ability to have their voice heard and taken seriously.

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This monitoring visit

Leaders have taken some steps to improve staff understanding of the child’s needs by conducting therapeutically informed training. Some of the information from the training has been added to the child’s plans. However, key information is still not consistently reflected across risk assessments and care-planning documents. As a result, staff do not have access to clear, up-to-date guidance to support consistent and safe practice.

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This monitoring visit

There is limited evidence that learning from training and previous incidents has informed staff practice. Incidents occurring since the last visit demonstrate a repetition of previous shortfalls, including inconsistent behaviour management and weak oversight. This indicates that leaders and managers have not yet ensured that improvements are sustained or effectively implemented.

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This monitoring visit

The limited and ineffective action taken to date does not provide Ofsted with assurance that leaders, managers or staff have the capacity, competence or skills necessary to ensure the child’s safety. Following the inspection, the child moved from the home. Further compliance notices have been issued requiring the provider Inspection report for children's home - monitoring visit: SC396463 3 to take actions to improve the quality of care provided to children before any further children are admitted to the home. Requirements issued at the previous full inspection have not been reviewed as part of this visit and, as a result, remain in place. Inspection report for children's home - monitoring visit: SC396463 4

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Inspection date Inspection type Inspection judgement

11/03/2026 Full Inadequate 03/01/2023 Full Good 08/06/2021 Full Good 21/01/2020 Full Good Inspection report for children's home - monitoring visit: SC396463 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(e)(f)(h))

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Requirement Due date

In particular, the registered persons must ensure that staff and managers have the knowledge, understanding and skills to 1 May 2026 Inspection report for children's home - monitoring visit: SC396463 6 respond to children’s needs, manage children’s behaviours appropriately and keep children safe.

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Requirement Due date

The registered persons must demonstrate that their processes for care planning and risk assessment are effective in identifying and responding to children’s needs and risks.

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Requirement Due date

The registered person must demonstrate that their care- planning processes will ensure that staff are provided with clear, up-to-date guidance to enable them to support children effectively.

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Requirement Due date

Senior leaders, including the responsible individual, must review their systems for monitoring and providing oversight of the home. Senior leaders must demonstrate that systems will provide effective oversight of the management of the home and the quality of care that children receive. They must take prompt and appropriate action where concerns are identified to improve the overall quality of care and safety arrangements for children.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose. (Regulation 13 (1)(a)(b) (2)(a))

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Requirement Due date

In particular, the registered provider and registered manager must demonstrate that the registered manager has the knowledge and skills to manage the home effectively and lead the care of children. 1 May 2026

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 1 May 2026 Inspection report for children's home - monitoring visit: SC396463 7 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

This specifically relates to the registered person ensuring that leaders act on concerns raised by children’s family members or professionals.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults. In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(ix)(b)) 1 May 2026 Inspection report for children's home - monitoring visit: SC396463 8 In particular, the registered persons must ensure that staff develop positive, trusting relationships with children and use approaches that promote their emotional wellbeing.

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Requirement Due date

Restraint in relation to a child is only permitted for the purpose of preventing—

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Requirement Due date

injury to any person (including the child); or

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Requirement Due date

serious damage to the property of any person (including the child).

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Requirement Due date

Restraint in relation to a child must be necessary and proportionate. (Regulation 20 (1)(a)(b) (2)) 1 May 2026

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Requirement Due date

An individual may only carry on a children’s home if the individual satisfies the requirements in paragraph (5).

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Requirement Due date

satisfy the requirements in paragraph (5)(a) to (c); and

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Requirement Due date

have the capacity, experience and skills to supervise the management of the home, or the homes, in respect of which the responsible individual is nominated. (Regulation 26 (1) (7)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that the responsible individual has effective oversight of the service and take effective action when concerns are identified that could impact the care and safety arrangements for children in the home. 1 May 2026

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: SC396463 9

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspectors

Nateisha Cardoza-Evans, Social Care Inspector Charlotte Tippett, Social Care Inspector Inspection report for children's home - monitoring visit: SC396463 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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